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Volkswagen of Quad Cities

(188 reviews)
Visit Volkswagen of Quad Cities
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (563) 265-8707 (563) 265-8707
Used (563) 514-4839 (563) 514-4839
Service (563) 514-4887 (563) 514-4887

Reviews

(188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Quad Cities from DealerRater.

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The staff was extended helpful and seemed to be more

The staff was extended helpful and seemed to be more focused on me getting what I wanted, not what they wanted to sell me. The finance officer took time to explain everything thoroughly and was not pushy about purchase add-ons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi there! We're so glad you enjoyed your experience with us! We look forward to helping you again in the future!

No dealership is as great as this one!!

We worked with Brian at smart luxury motors. They were not pushy or anything else. They treat us like people and valued us. They went above and beyond to make sure a few things got finished before we made the purchase. I’ve never experienced a dealership like this before. hands-down awesome and we will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Scott! This is so great to hear! Thank you for sharing your experience with us and for choosing Smart Luxury Motors. We truly appreciate your business!

Honest, straight forward buying process.

Honest, straight forward buying process. Very satisfied with the transaction. Thank you, Brian. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for the great review, Pete. It was a pleasure serving you as a customer.

Online buyer is happy with purchase.

Bought a used BMW Z4 from an online ad from this dealership and had them deliver it to me. The car arrived and is just as advertised. The entire process was easy and I felt like everyone was honest and upfront about everything. I got an awesome car at a price that was appropriate. I would not hesitate to buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review. It was a pleasure serving you as a customer.

VIP Service Always!

I have bought several Audi's from Smart Audi Quad Cities due to the professional, helpful, prompt service provided by our salesperson Linda Hopkins and service coordinator Jessi Zubeck. I only buy Audi's due to the above the bar service I receive at this dealership. I always feel like a VIP. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review Cindy! We're so glad you enjoyed your experience with us!

Easy Transaction - start to finish!

Michael Schneidermann went out of his way to help me find the right car for me. He was professional, courteous, responsive, and took time to listen and work with me. His response to a post-sale issue was fantastic! The staff is very professional and friendly. Thank You Michael! Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Jeep Wrangler

Purchased a 2017 Jeep Wrangler would recommend purchasing from Steve Parrot he was very friendly and knowledgeable about every question I had for the Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful staff

I purchased a new vehicle in November 2022 from Patrick. He was extremely welcoming, professional and honest. We had to wait for my new car via transit and he kept in contact with me as he had updates. We will definitely recommend Smart Luxury VW to our friends! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Salesmen

Recently traded in my 2013 SUV for a new Volkswagen. Thought the trade in value for the used car was fair and enjoyed purchasing my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic!

Brayden at Smart Luxury did a fantastic job of helping us find a new Volkswagen Atlas. We live about 2 hours away and he made the experience completely seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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