Reviews
Write a reviewWow what a deal!😀
Rick was fantastic. Prompt service, friendly, and knowledgeable. Got a GREAT DEAL😃 Wide selection of different types of vehicles. So much to choose from. Would buy here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for telling us about your experience! We are glad you had several vehicles to choose from. The Jeep Commander you chose is sure a nice one though! Please reach out to us if you need anything, and again thank you for choosing us for your vehicle purchase. -Justin Smith, Sales Manager
Amazing Service
Frontline Auto was amazing! Dave was very patient and helped us find a reliable vehicle for our 17 year old daughter that met all our needs and was within our budget. Everyone, including Rick, Justin, and even the owner, was friendly and beyond helpful and made the whole experience painless, even after a small hiccup with our trade-in. We shopped around a lot looking for the right car before finally purchasing at Frontline Auto, and I'm so glad we did. They have certainly earned future business with our family and we will be shopping there again without a doubt.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mcgillclan! Wow. We can't express to you enough how much we appreciate you taking the time out of your day to share your experience. It is great that everything worked out the way you wanted. Please feel free to reach out to us if you need anything. We hope to see you again the next time around! -Justin Smith, Sales Manager
Excellent customer service!
Dave Shaw made this experience great! He explained everything in a way I was able to understand, answered all my questions and even gave me a free car fax. I highly recommend buying from this dealership and Dave again.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the kind words Daisy. It's great to hear that you had a great experience at our Dealership. We also love hearing that Dave was awesome to work with. Please reach out to us if you need anything! - Justin Smith, Sales Manager
Legitimate dealership
Dave helped me get the exact car I've been looking for! Frontline has greats rates for financing due to the fact that they outsource to credit unions, and they get paid hourly so you don't get the pressure to buy like other dealerships around longmont. Looked for a month and they had the best inventory, and even gave me a warranty along with pricing that beat the others. I know it seems like I'm getting paid to write this, but its because they were really that good. If you need a car, check them out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the write up Russell. I am happy to hear we we're able to help you find a vehicle. The credit union financing has much better rates than national banks and we are lucky to have them at our disposal. We are here for you if you need anything in the future. Thanks again for choosing us for your vehicle needs! -Justin Smith, Sales Manager
Title Filing Issue
Staff was nice, but had issues with filing title paperwork and fee.There was a miscommunication between Security Service FCU and Frontline Auto. Katie hat to make a second trip to SSFCU to sign title filing paperework; bring it home for me to sign and returned it back to the bank. It did not make any sense to waste our time. We should be properly informed from Frontline Auto about the title filing process at the time of signing all requjred paperwork. They deal with this process every time they sell an auto.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi Broj. We really apologize that a second trip had to be made to your credit union. They gave us conflicting information from the normal process of filing a lien. They also wanted the vehicle to be registered before paying us which is not possible until they have filed a lien ,and it typically takes 30 days before the county would have your permanent registration ready. We were just as confused as you because this is not typically how this process is handled. Again, we sincerely apologize for any inconvenience. We truly did our best to work out the details with your credit union. We hope you're enjoying your vehicle now that your loan is processed. -Justin Smith, Sales Manager
No pressure friendly dealership
Had a great experience buying my new truck, to reckon the owner you were both awesome, got a great deal on a truck., I know you both worked hard to swing the deal. Highly recommend this dealership cuz I went through quite a few and like I told them no one else came close thank you guys so much. Randy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Randy123, thank you for taking the time to leave us a review! Rick enjoyed helping you find your truck. We were happy to help you get the financing you needed to purchase your new Toyota Tundra. - Justin Smith, Sales Manager.
Great dealership, saved my day.
After spending most the day getting everything needed to buy a car that did not work out. I stopped by Frontline and they not only got me in a great car, but saved me a lot of money. Frontline Auto is a great place.. thank you for saving me...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Jackie! Thank you for allowing us to help you in your vehicle purchase. We are happy to hear about your great experience. The CR-Vs are one of the most reliable crossovers on the market, and we hope you enjoy yours for years to come! If you ever need anything please feel free to reach out or just swing on by. Thanks again Jackie! -Justin Smith, Sales Manager
Great dealership
Friendly, no pressure dealership. I was buying my first car and they treated me great. Rick and the entire staff were patient and explained every step of the process. I left with a great car and will recommend them to everyone I know that is looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Shania, It was truley a pleasure helping you find your car! We want you and every other guest to have the same, no pressure buying, expierence. Buying a car should be easy and FUN! If you ever need anything in the future be sure to give us a call. We'd be happy to help! - Justin Smith, Sales Manager.
I recommend all my friends to buy cars fro frontline delaers
frontline dealership in Longmont sales representative has excellent customer service and help there client professional and the cars they sell didn't come from auction the definitely get from other companies for instance Toyota comapny, Honda, Kia, that is that what makes different frontline dealership from other dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Issa! I really appreciate you taking the time to write us a nice review. I am also happy we we're able to assist you after the sale when you had a coolant leak. Please feel free to always reach out to me if you need anything. Thanks again Issa! -Justin Smith, Sales Manager
Buying used truck
Arrived frontline around. 1045 and was out w keys in hand by 1230. Ask for Dave great no pressure salesman. Also Rick answered lots of my questions. A very comfortable atmosphere One of my best truck buying experiences. Coffee good also. Looking for transportation? Not sure where to go? Frontline auto brokers is the answer. At 701 S Main St in Longmont. They will take care of you !! (Note my truck is loaded on u haul trailer because I had to return my sons truck F250 to his home in Strasbourg Co) Then drove my ranger from there back to Laramie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Jacob! Thanks for the great review. We are happy to hear the truck meets your needs, and we hope it lasts you a long time. We really appreciate you making such a long trip to come see us. If you're ever in the area again please swing in and say hi! Thanks again Jacob. -Justin Smith, Sales Manager