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E-Z Auto Finance

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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RALPH OVERVIEW

GREAT SERVICE. RESPECTFUL AND HELPFUL. WOULD RECOMMEND IF I KNOW ANYONE WHO WANTS TO BUY A CAR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

JONATHAN, Our Priority is our customer's satisfaction. Thank you for giving us the opportunity to help you.

Great Service

I spent several months looking for a nice car at a reasonable price. Chuck helped me out with both. He was nothing but professional and courteous. I would come back and buy another car from him. Thanks Chuck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Christy, Our Priority is our customer's satisfaction. Thank you for giving us the opportunity to help you.

Great Service, Great Deals - The Best!

E-Z Auto Finance was single-handedly the best car buying experience that I have had thus far! My car was unexpectedly totaled out by my insurance company and I had spent that past month and a half going from dealer to dealer getting the runaround, poor customer service, and after all that, still no vehicle. I was referred to E-Z in my 11th hour of despair and came in an hour before they closed for the evening. They were friendly and accommodating while showing me the vehicles of my choice and I never felt hassled or pressured to do anything. They readily provided me with the Carfax and answered all of my questions and concerns without the slightest hesitation. Richard made sure that I was set up for success to close my deal in the morning and Chuck finished me off quickly and efficiently without a hitch. I was so impressed that I am literally writing this review as I am sitting here waiting for my new BMW 550i to come back from being detailed so I can take it off the lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are thankful for having the pleasure to assist you with your car purchase. Team E-Z AUTO FINANCE

enjoyable purchase

Just bought a 2011 BMW X5 from EZ Auto Finance. Chuck was fantastic to deal with. He handled everything promptly and with great professionalism. I look forward to purchasing future vehicles from EZ Auto Finance and working with Chuck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for giving us the opportunity to assist you with your car purchase. E-Z AUTO FINANCE TEAM

I Bought a Clean, Reliable Truck

Very impressed with my personable salesman, Chuck. He made it happen for me quick and conveniently. THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for giving us the opportunity to assist you with your car purchase. E-Z AUTO FINANCE TEAM

Top of the Line Customer Service at EZ Auto

I'm currently a Soldier at Ft. Benning and found EZ Auto Finance through my USAA app. I connected with Ralph when I initially requested some information online. Ralph was extremely helpful and very responsive in answering all of my before I even made the 2 hour trip to EZ Auto. Upon arrival, Ralph took the time to answer all of my questions and provide excellent customer service. I am a tough negotiator and it took about 4 hours to negotiate our final price. The entire time, Ralph was attentive to my needs and never once seemed agitated with my stubborn position on price. The Manager Alex came out and spoke with me for a while and was also extremely helpful. They went out of their way to ensure that all of my car buying needs were met and in the end, I got an outstanding deal on one heck of a car, a great value on my trade in and the overall experience was great. I highly recommend Ralph and Alex to any car buyers in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for giving us the opportunity to assist you with your car purchase. E-Z AUTO FINANCE TEAM

VERY HELPFUL,GREAT COMMUNICATOR,VERY PATIENT

Chuck Bowers is a very nice business man. I am from out of state and I came from Ky. After 8 phone calls I drove 250 miles and I Bought stock # 1195, 2008 Lexes Rx400h. Very patient as I am a detail guy he answered all my question and was very knowledgeable. Mike Rossi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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amazing experience

Chuck was incredible. Walked in and was greeted warmly. Excellent knowledge and amazingly honest. Overall experience was amazing and quick. Got the car we wanted with a very reasonable price and got help with extended warranty too. I highly recommend him and the dealership. If you want a great deal go talk to chuck. Adrian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Buying

With USAA the process was simple and easy. Found the car through the car buying service. Took for a test drive. Took to my mechanic to check it out and finalized the deal. Whole process to finalize the deal and be out the door was less then an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied customer

My experience with Chuck was very pleasant, I would definitely recommend him to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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