Reviews
Service was good, had to bring it back because the service engine light came right after we left
Service was good, had to bring it back because the service engine light came right after we left
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service went well, professional staff, work was done as expected and on time. Thank you
Service went well, professional staff, work was done as expected and on time. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have used Lee for all service on my Rogue since I bought it there in 2017. Your service writers always gave me a military discount except for my repairs on this visit: almost $2400. I expect a credit to be applied to my account.
I have used Lee for all service on my Rogue since I bought it there in 2017. Your service writers always gave me a military discount except for my repairs on this visit: almost $2400. I expect a credit to be applied to my account.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and loyalty since purchasing your Rogue in 2017. We understand your concern regarding the military discount, especially if it has been applied during your previous service visits and was not reflected on this repair. Please give us a call so we can review the details of your recent visit and discuss your concerns regarding the discount. Ed Haire Owner Loyalty Manager
Courteous, professional, attention to detail service. Shaun, the lube tech was excellent! I watched as he even torqued the oil drain plug. This is the first shop that ive seen them do this important step to prevent stripping the plug, or oil pan, and possibly causing a major oil loss and engine failure. Kudos to lee maintenance team.
Courteous, professional, attention to detail service. Shaun, the lube tech was excellent! I watched as he even torqued the oil drain plug. This is the first shop that ive seen them do this important step to prevent stripping the plug, or oil pan, and possibly causing a major oil loss and engine failure. Kudos to lee maintenance team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. It’s great to hear you noticed the level of care during your service. Shaun’s attention to proper torque on the drain plug is exactly the kind of detail we expect from the team. We appreciate you recognizing that and choosing us for your maintenance!
I had an emergency with my vehicle on 28 May, and you folks saved me. The best I've ever been too!
I had an emergency with my vehicle on 28 May, and you folks saved me. The best I've ever been too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are glad our team was able to step in and assist you during an unexpected situation. It’s good to hear you felt taken care of when it mattered most. We appreciate you trusting us with your vehicle!
Great customer service here. No pushy add on unless necessary. Quick, fast and friendly. Very helpful.
Great customer service here. No pushy add on unless necessary. Quick, fast and friendly. Very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are glad you experienced straightforward service without unnecessary add-ons and that the visit was quick and efficient. We appreciate you coming in and choosing our team!
Malachi went above and beyond to keep me informed, even going as far as showing and sending requested photos of damaged areas. He thoroughly explained what critical items needed immediate repairs and items that were just suggested to keep an eye on because they would have to be replaced soon. Great customer service.
Malachi went above and beyond to keep me informed, even going as far as showing and sending requested photos of damaged areas. He thoroughly explained what critical items needed immediate repairs and items that were just suggested to keep an eye on because they would have to be replaced soon. Great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this. We are glad Malachi kept you informed every step of the way and took the time to show and explain what your vehicle needed now versus what to monitor. We appreciate your feedback and your trust in our service team!
The service was outstanding, they were courteous and kept me informed on my car repairs.
The service was outstanding, they were courteous and kept me informed on my car repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are glad our team kept you informed and provided a courteous experience while your vehicle was being serviced. We appreciate you choosing us!
Lee Nissan is the best dealership I have ever worked with. Both the sales and service people are great! I have bought two new cars with them. Eric Solomon is a terrific sales agent. No high pressure and very knowledgeable. I wouldn’t go anywhere else to purchase a car. The cars are great also. If you are looking for a car, go to Lee Nissan in Wilson!!
Lee Nissan is the best dealership I have ever worked with. Both the sales and service people are great! I have bought two new cars with them. Eric Solomon is a terrific sales agent. No high pressure and very knowledgeable. I wouldn’t go anywhere else to purchase a car. The cars are great also. If you are looking for a car, go to Lee Nissan in Wilson!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued support and for sharing your experience. We are glad both our sales and service teams have taken good care of you, and it’s great to hear Eric made the process comfortable and informative. We appreciate your loyalty and recommendation!
They did good as soon as I got there they had started helping me quickly
They did good as soon as I got there they had started helping me quickly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are glad our team took care of you right away and made the process quick and easy. We appreciate you choosing us!