Reviews
Write a reviewNEVER Again
Long Story Short: ask questions, I'm not great with numbers, and I thought I was getting a deal until after I signed the paperwork and realized that they did not explain the pricing at all; I wold not recommend this dealership to anyone and I will NEVER buy another car from this dealership again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
i am so sorry Jane we don't have any paperwork under your name.Please feel free to contact us at (317)776-0700
Friendly service
Hakan and the 5-Star Indy Auto crew were extremely helpful during my car-buying process. This was the first car I bought on my own and I was nervous to make a commitment to anything, but they were very patient with me and great at making suggestions. I had been looking at SUVs so without Hakan's suggestion I wouldn't have even test driven the Honda Fit I drove away in. They were diligent about keeping in contact with me throughout the buying process to see if there was any way they could help. The 5-Star Indy crew is a pleasant group to work with but also just to talk to and very knowledgeable about the vehicles on their lot. You can tell they really care about their customers. They definitely went above and beyond in the customer service department and allowed me to find a vehicle that suited my needs and my budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 stars :)
I bought a Honda CRV 2008 :) they gave me a good deal :) thank you so much for your help and your honesty ... You are more than Amazing ...I highly recommend them (Noblesville Branch )
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car. Great price. Great people.
Hakan was great to work with. Drove 5 hours from Tennessee to look at and test drive a car. Well worth the drive, I couldn't be happier with it. I had spent a lot of time researching and this was the most competitively priced model I found with comparative miles and year...virtually nationwide. I would likely buy from here again. Hakan and his family know what to look for and what cars to put on their lot. Reading some of the other reviews can attest to that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer Service Focused
Hakan was our salesman and he was great to work with. He was very low-pressure, which is always a relief when car-shopping. We test-drove a used Mazda, and he made us a GREAT deal on it!! We are very satisfied with this transaction, and will likely try 5-Star Indy Auto again the next time we are looking for a car. It was worth the drive to Noblesville.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy Process
Called about a truck advertised on cars.com. I live 2 hours away and they made sure to have the truck ready upon arrival. After a test drive, we decided to purchase the truck. They offered us a can of soda while the paperwork was being done. Overall a pleasant buying experience.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super Nice People- Had a rough road in purchasing
Super nice people here. Had a problem with a car we purchased, had problems immediately off the lot. (the mechanic here is questionable) Ended up taking the car back and purchasing a different car that was more expensive. This was first time to a buy here, pay here and I am pretty sure it is my last. Definitely feel more comfortable going to a well known, reputable dealership where their cars are inspected and repaired by certified mechanics with a service dept. Had problems getting the title to the car- a delay because it was purchased out of state at an auction. I assumed dealers had the titles before they put the cars out for sale. I guess not. Like I said they are super nice so that made up for some of the problems and stress, but lesson learned.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience
Hakan and his family really help me get into my car. I drove by and saw they had a beautiful Mercedes. I fell in love with it from the street, but didn't think I would have a chance to get it. I had been laid off my job for over a year, and my credit hey get pretty bad. I had just gotten hired into my new job only there for six months They were able to get me into my Mercedes, and I am still enjoyong it today. I have only had to put limited money into it and my mechanic says it's a really good car. Thanks five star auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Guy, Great Place
Haken is a genuine, honest man. He and staff were welcoming and made us feel comfortable. He sells nice cars at a fair price. He helped us every step of the way and made things right. Would go to again for next car and will tell friends too. Thank you Haken!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolutely wonderful
I went in there and told him straight up what car I wanted. I told him the current situation I was in and how I didn't have good credit and had been turned down recently by a ton of dealers. He told me he could help me but that I may not get the car that I wanted, but with his help I would get a car. About 10 hours ago I drove off the lot with the exact car that I wanted and I could not be happier. I could not believe that not only was he able to get me approved for a car but he also put me behind the wheel of the car that I wanted more than anything. Hakan, thank you for everything you did for me today, you seriously made me one happy customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase