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Meet Andrew Parr

Andrew Parr headshot
Service Adviser
(31 reviews)

Being a part of the Luther Group is like being with family, from our wonderful team, to the amazing customers. We provide excellent service and great brands that customers can trust. The service guests receive from our dealership is unmatched. It is our priority to get you back on the road quickly, and safely!

Reviews

this dealership has a great service department, have

this dealership has a great service department, have always had a good experience here, very helpful staff, micheal and andrew great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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this dealership is great, i always have a great

this dealership is great, i always have a great experience with the service department each time i am in for service or questions. michael and andrew always helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Purchased a 2012 Hyundai Tucson and thankfully purchased

Purchased a 2012 Hyundai Tucson and thankfully purchased the aftermarket warranty because about 29 days after our purchase the engine blew. Apparently a known issue with semi-recalls from Hyundai but Hyundai did not agree to cover anything but thankfully the extended warranty did. The new motor is being installed and the dealership provided a new Tucson as a loaner while we were missing the vehicle. So far the car has been at the dealership just about as long as we had it home. Hoping to get it back soon with a motor that works for many miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Not impressed, needed work done, kept talking me out of

Not impressed, needed work done, kept talking me out of it by scaring me with a huge 3thousand dollar bill even though I had a manufacturer warranty and a easycare warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Faulty part located and replaced within reasonable time....

Faulty part located and replaced within reasonable time. Great Service!! Love the Dealership have recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I’ve had numerous makes and models serviced at Burnsville...

I’ve had numerous makes and models serviced at Burnsville Hyundai. Every time has been a pleasant experience, do to Mr. Andrew Parr. Always knowledgeable and professional. Great asset to the Burnsville Hyundai team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The dealership is most welcoming that’s good customer...

The dealership is most welcoming that’s good customer service, promising, understanding and they offer quality vehicles to their customers. Keep it up and thank you much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I took my Hyundai in for an oil change and they told me a...

I took my Hyundai in for an oil change and they told me a needed a new $185.00 battery. I went elsewhere to have it checked and they he said they would never sell me a battery. My car started right up in below 0 weather this winter with no problems.......so unethical. I'm not finding the name of the person that worked with me so I just checked a box for the person in the service department. I wouldn't let me submit my review without this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Really professional and accomidating. Clean lounge and...

Really professional and accomidating. Clean lounge and just so nice. Got extra time with Roberta to go over navigation system. Jim was so on the spot keeping me informed of the progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would like to thank the Luther Burnsville Hyundai...

I would like to thank the Luther Burnsville Hyundai service team! They provide amazing support and service. Mike & Andrew are rockstars who made everything easy for me when my car was getting repaired. The service team was communicative through the entire process, they would provide updates daily on my car status and allowed me to use a rental car while mine was being repaired! I live closer to another Luther Hyundai Dealer but sure am happy to go out of my way to go to the Burnsville location next time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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