Reviews
this dealership has a great service department, have
this dealership has a great service department, have always had a good experience here, very helpful staff, micheal and andrew great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
this dealership is great, i always have a great
this dealership is great, i always have a great experience with the service department each time i am in for service or questions. michael and andrew always helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a 2012 Hyundai Tucson and thankfully purchased
Purchased a 2012 Hyundai Tucson and thankfully purchased the aftermarket warranty because about 29 days after our purchase the engine blew. Apparently a known issue with semi-recalls from Hyundai but Hyundai did not agree to cover anything but thankfully the extended warranty did. The new motor is being installed and the dealership provided a new Tucson as a loaner while we were missing the vehicle. So far the car has been at the dealership just about as long as we had it home. Hoping to get it back soon with a motor that works for many miles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Not impressed, needed work done, kept talking me out of
Not impressed, needed work done, kept talking me out of it by scaring me with a huge 3thousand dollar bill even though I had a manufacturer warranty and a easycare warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Faulty part located and replaced within reasonable time....
Faulty part located and replaced within reasonable time. Great Service!! Love the Dealership have recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve had numerous makes and models serviced at Burnsville...
I’ve had numerous makes and models serviced at Burnsville Hyundai. Every time has been a pleasant experience, do to Mr. Andrew Parr. Always knowledgeable and professional. Great asset to the Burnsville Hyundai team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is most welcoming that’s good customer...
The dealership is most welcoming that’s good customer service, promising, understanding and they offer quality vehicles to their customers. Keep it up and thank you much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I took my Hyundai in for an oil change and they told me a...
I took my Hyundai in for an oil change and they told me a needed a new $185.00 battery. I went elsewhere to have it checked and they he said they would never sell me a battery. My car started right up in below 0 weather this winter with no problems.......so unethical. I'm not finding the name of the person that worked with me so I just checked a box for the person in the service department. I wouldn't let me submit my review without this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Really professional and accomidating. Clean lounge and...
Really professional and accomidating. Clean lounge and just so nice. Got extra time with Roberta to go over navigation system. Jim was so on the spot keeping me informed of the progress.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would like to thank the Luther Burnsville Hyundai...
I would like to thank the Luther Burnsville Hyundai service team! They provide amazing support and service. Mike & Andrew are rockstars who made everything easy for me when my car was getting repaired. The service team was communicative through the entire process, they would provide updates daily on my car status and allowed me to use a rental car while mine was being repaired! I live closer to another Luther Hyundai Dealer but sure am happy to go out of my way to go to the Burnsville location next time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair