Reviews
Very good staff, always willing to help.
Very good staff, always willing to help. There expertise is beyond good. Thanks to Anthony Grant and the service team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for service maintenance & was in and out in 30
Came in for service maintenance & was in and out in 30 minutes! Anthony was very nice and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reilly is awesome and I'm very satisfied with the service
Reilly is awesome and I'm very satisfied with the service I received.My car runs smoothly, and I'm confident that the work was done correctly.i would definitely recommend Reilly for anyone looking for reliable and efficient service.The experience was hassle free,and I'll be returning for future maintenance. Thanks Reilly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My service provider was Sheldon and I highly recommend
My service provider was Sheldon and I highly recommend him for all your services. His communication is top tier and he breaks down all the services you’ll need as well as the cost of each service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reilly Mickey was an amazing service advisor.
Reilly Mickey was an amazing service advisor. He fit my car into his schedule and even looked up if I had any warranties for the work that needed to be done. He kept me in the loop with everything going on with my car while it was at the shop. He was simply the best and the most amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm always satisfied with the service.
I'm always satisfied with the service. Riley is always very polite and professional. The staff are great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty work done quickly, Sheldon Smith made sure that
Warranty work done quickly, Sheldon Smith made sure that everything was taken care of. Including us!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reilly Mickey took “Excellent Care” of our car while
Reilly Mickey took “Excellent Care” of our car while being serviced at Southside KIA in Jacksonville Florida. I expected the service call to last a couple of hours. However, it was completed in about 1 hour! Awesome service and great communication from Reilly was unexpected but certainly appreciated! Great customer service is standard at Southside KIA in Jacksonville Florida! I have had zero issues with anyone at the dealership since the first 5 minutes that I walked onto the property. I can not give any higher recommendation to anyone else who may read this. Southside KIA in Jacksonville Florida is by far the best car dealership I’ve ever dealt with in my 67+ years of life! I am a customer who has bought 2 cars from them and I am very pleased with my experience with Reilly Mickey in service and our salesman Nick Kroll, as well as the financial advisor Tony. The floor manager was awesome as well. The Southside KIA team in Jacksonville Florida is an amazingly awesome group of people who have a great focus on customer service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top of the line customer service from Belle B!
Top of the line customer service from Belle B!!! As always she not only exceeds expectations but surpasses them. From keeping me informed on the parts that I'm waiting for, to the updates on the servicing of my vehicle including a video to letting me know as soon as my vehicle is ready for pickup so I can plan accordingly. Then the next day she's checking up on me to make sure all is well and we are completely satisfied with our visit. Belle B is amazing and is truly an asset to Southside Kia!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service by Anthony!
Excellent customer service by Anthony! He kept me informed and was very knowledgeable of what I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair