Pittsville Ford

Worst experience ever with a car!!! They have had my car 2 weeks and finally admitted they don’t know how to fix it. Very difficult to get anyone to return... calls... awful I wish there was something lower than one star!

Very smooth and easy purchase of an F-150. Staff were very helpful and pleasant to deal with and went out of their way to be nice with my kids. Can’t say... enough nice things about this dealership.

Despot having an appointment, my experience started by having to wait 15 minutes sitting across a desk from another salesman eating his lunch. When I did... get to speak to a salesman, I asked about the crash listed on the vehicle's history. The salesman knew I was coming to look at this specific vehicle, but was totally unaware of the reported crash. He pulled the car around, but then sent me on my test drive with a different employee who I don't even believe was on the sales team. As soon as we got in, I pointed out that both the tire pressure and the stability control warning lights were lit on the dash. Again, to the apparent surprise of everyone I spoke to. The entire experience was completely laughable.

I purchased a used car, a Ford focus, with a defect known by the dealer. The salesperson, Troy, told me he had one with the same defect. After receiving... a class action letter, I tried to trade the car in. They won't take it back. This 2014 shudders and hesitates at every stop and go. I could not be more unhappy.

I called and set up an appointment for a "the works" they were ready for me and finished me promptly.

I had two vehicles to trade for one new one. Decided on the Ford Escape. Had bought from Pittsville Motors before. Salesman, Craig was very patient... and helpful. Drove about 4 cars with different features. had the need for a certain range for monthly payments. Manager was very helpful and made this all possible. Not pushy or overbearing , but instead, very helpful and listened to what i had to say. Although i have had to Escape for just a couple of days, i really love it. It's just what I need and wanted.

The whole car buying process was as easy and enjoyable as possible. Every person we dealt with was amazing!! Love the dealership. Will definitely be dealing... with them for all future purchases.

I have purchased two vehicles from Pittsville Motors and they are the dealer of choice for me. The buying process was the easiest I have ever had and... every service visit is simple. The dealership is 18 miles from my home but I trust them and only take my car to them for all service needs.

Always satisfied with Pittsville Ford! We have two Ford autos serviced twice a year for the past four years without less than excellent service.

Wonderful buying experience all around. Friendly staff, great car!