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Faine's Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)
Visit Faine's Auto Sales
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–4:30pm 7:30am–4:30pm
Sunday Closed Closed
(217) 717-2252 (217) 717-2252

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faine's Auto Sales from DealerRater.

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Complete Trash Dealership and Owner.

Horrible customer service. 1 star rating is way too much for this place. Wont be long before they are closing their doors. They will be doing everyone a favor!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
7 people out of 7 found this review helpful. Did you?
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Another screwed buyer

Purchased F250- Salesmen Ron sounded sincere. All BS. I was hoping for some integrity from the dealer. Truck broke down first drive after about 5 miles, $300 tow bill and $5,000 later in repairs just to get it up and running right. Aside from faded paint which i was aware of, major rust situation in sun roof and inside doors Ron left out of the conversation. That cost is still to be determined. Never would i recommend this dealer. Buyer beware. Hope other buyers read this before looking for vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
7 people out of 7 found this review helpful. Did you?
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Screwed Buyer

I drove 500 miles one way from Michigan with a bank check in hand. I had received many pictures and verbal assurances that the truck was in excellent condition. The truck has been a FIRE !!!! The trim was melted , the paint got so hot you put a permanent scratch in it with your fingernail. Do NOT trust these people at Faines !!!! Take into consideration all of the negative reviews, only customers who have screwed by this sleazy dealer write the truth, any one of the salesman or their friends can write anything good about these liars !!! BEWARE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
6 people out of 6 found this review helpful. Did you?
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DO NOT BUY

They finance man and owner (Rich and Rico) are liars and thieves. Authorized repairs and wouldn't pay for them. I'm stuck holding the bag. Bad business. Keep shopping and find a company with integrity.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 6 found this review helpful. Did you?
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Don’t walk, RUN AWAY.

If your thinking to yourself gee I like that vehicle at Faine’s stop yourself right there hop back on cars.com and go look for the same car at any other dealer in the world and consider those cars before you ever think twice about to Faine’s. Most unprofessional group ever.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
7 people out of 7 found this review helpful. Did you?
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highly recommend

Great place to buy a truck drove 2 hours to get there. Very friendly. Nice vehicles! Very pleased with the truck and process in getting would recommend anyone to go here if you are in search of a diesel truck will defiantly go back when the times comes for an upgrade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 3 found this review helpful. Did you?
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Great service

Great people to work with. Great car so far. Would recommend this dealership to anyone. Good quality cars and very knowledgable staff. Very thankful for the car and the their assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
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Holy Temple Church-saint louis

I would recommend this dealership to any business. One reason is the total respect and most of all his service to and for the clients. We enjoyed our time and thank you for the car.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 2 found this review helpful. Did you?
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Awesome Dealership Excellent Staff

We drove 2 1/2 hours one way to a dealership we had never seen, not knowing what to expect. Immediately upon arrival, we saw that the cars were professionally displayed and that the facility was clean and orderly. The owner met us himself and introduced us to the salesman and showed us the car we were looking for. We purchased a Jaguar Vanden Plas that is a super vehicle and received the best treatment we have ever experienced at a car dealership, no pressure and the desire to have our experience pleasurable. Thank you !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
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Quick and Easy

This was the best car buying experience I have ever had. Everything took less than 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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