Reviews
Write a reviewComplete Trash Dealership and Owner.
Horrible customer service. 1 star rating is way too much for this place. Wont be long before they are closing their doors. They will be doing everyone a favor!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Another screwed buyer
Purchased F250- Salesmen Ron sounded sincere. All BS. I was hoping for some integrity from the dealer. Truck broke down first drive after about 5 miles, $300 tow bill and $5,000 later in repairs just to get it up and running right. Aside from faded paint which i was aware of, major rust situation in sun roof and inside doors Ron left out of the conversation. That cost is still to be determined. Never would i recommend this dealer. Buyer beware. Hope other buyers read this before looking for vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Screwed Buyer
I drove 500 miles one way from Michigan with a bank check in hand. I had received many pictures and verbal assurances that the truck was in excellent condition. The truck has been a FIRE !!!! The trim was melted , the paint got so hot you put a permanent scratch in it with your fingernail. Do NOT trust these people at Faines !!!! Take into consideration all of the negative reviews, only customers who have screwed by this sleazy dealer write the truth, any one of the salesman or their friends can write anything good about these liars !!! BEWARE
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DO NOT BUY
They finance man and owner (Rich and Rico) are liars and thieves. Authorized repairs and wouldn't pay for them. I'm stuck holding the bag. Bad business. Keep shopping and find a company with integrity.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t walk, RUN AWAY.
If your thinking to yourself gee I like that vehicle at Faine’s stop yourself right there hop back on cars.com and go look for the same car at any other dealer in the world and consider those cars before you ever think twice about to Faine’s. Most unprofessional group ever.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
highly recommend
Great place to buy a truck drove 2 hours to get there. Very friendly. Nice vehicles! Very pleased with the truck and process in getting would recommend anyone to go here if you are in search of a diesel truck will defiantly go back when the times comes for an upgrade!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Great people to work with. Great car so far. Would recommend this dealership to anyone. Good quality cars and very knowledgable staff. Very thankful for the car and the their assistance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Holy Temple Church-saint louis
I would recommend this dealership to any business. One reason is the total respect and most of all his service to and for the clients. We enjoyed our time and thank you for the car.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Dealership Excellent Staff
We drove 2 1/2 hours one way to a dealership we had never seen, not knowing what to expect. Immediately upon arrival, we saw that the cars were professionally displayed and that the facility was clean and orderly. The owner met us himself and introduced us to the salesman and showed us the car we were looking for. We purchased a Jaguar Vanden Plas that is a super vehicle and received the best treatment we have ever experienced at a car dealership, no pressure and the desire to have our experience pleasurable. Thank you !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick and Easy
This was the best car buying experience I have ever had. Everything took less than 45 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase