Ocean Honda of San Juan Capistrano

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
534 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 9, 2020

    Ocean Honda were fantastic! Having already had a negative experience at a different Honda Dealership we were skeptical about going in to buy a new car... but Ocean Honda made the whole process extremely pleasant and stress free. They listened to us and negotiated everything in a fair way so we all came out with a good deal. Anyone wanting to buy a Honda should go to this dealership and ask for Drew who was polite, easy going and very knowledgable about the car itself and made the whole experience enjoyable. Thank you Drew!!!

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    Shopped for a new car
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  • 5.0 out of 5
    December 1, 2019

    The people were attentive and considerate. There was no pressure but rather an abundance of information about the car I was interested in. The gentleman... in finance was extremely patient and thorough and the Service Manager made a point of introducing himself. I was very impressed with the professionalism of all.

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    Shopped for a new car
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  • September 2, 2019

    This was actually a great car buying experience. It was my son’s first car and I wanted him to take his time get all of his questions answered and make... his own decision.Gabe was terrific very knowledgeable and helped us pick out just the right fit. Once we decided on the car he worked very hard with no pressure to meet our affordability guidelines.I would definitely go back for my next car.

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    Shopped for a new car
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    Dealer Response

    Thank you so much! We look forward to working with you again.

  • 5.0 out of 5
    November 8, 2019

    We went there for a used Honda Odyssey. Left with a brand new 2019 with all the features, color combination we appreciated. The price was competitive enough... for us to switch from purchasing a used car to a new one. Gabe was extremely patient, helpful and honest. The facility is clean and enjoyable.

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    Shopped for a used car
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  • 5.0 out of 5
    November 6, 2019

    Went in knowing nothing about this dealership but was happy with the selection of used cars to choose from. Ask for Sean, he doesn’t try and force anything... on you and he’s just trying to help you find the right car for you. There was no pressure from him, he wasn’t constantly trying to convince you to go ahead and just buy the car (like a lot of salesmen at other dealers). There were a few light scratches on the hood of the car but their repairmen and detailing crew buffed those out and made the car look brand new. Absolutely happy with this dealership and highly recommend stopping by if you’re looking for a new car. Great services and really fair prices!

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    Shopped for a used car
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  • 5.0 out of 5
    October 25, 2019

    Had a great experience with Nora, she really took the time to explain everything to my dad and I so that there was no confusion. We walked out of the dealership... confident about our purchase!

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    Shopped for a new car
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  • 5.0 out of 5
    October 23, 2019

    I went in for a used vehicle and I ended up walking out with a brand new one. Overall as a first time car purchase I really enjoyed the experience and... going back into the shop is always nice thanks to the welcoming staff.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 7, 2019

    This is a great dealership to do business with, and Safwat Aoude was wonderful to help with the buying process...he was very courteous and helpful through... the whole process. We LOVE our new Clarity Hybrid Plug-In...and I strongly recommend Honda, this dealership and Mr. Aoude if you are looking for a new car! We've owned Accords, both gas and Hybrid, CR-V and now Clarity Hybrid Plug-In...they've all been terrific and the regular servicing by Ocean Honda has always been top-notch. Overall a wonderful team with whom to do business!

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    Shopped for a new car
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  • 5.0 out of 5
    September 30, 2019

    Troy Wathen was the sales representative who help me with the selection of a new Honda CRV. This was without a doubt the best experience I've ever had... in the purchase of a new car (I'm 73 and retired). Not only was he knowledgeable about the car and helpful in explaining its various features, but also very understanding and supportive in this a stressful situation. Also, Jo Ann Romero was very helpful and efficient in completing the necessary paperwork. Overall this was a very good experience and I would strongly recommend Ocean Honda.

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    Shopped for a new car
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  • 5.0 out of 5
    September 29, 2019

    The whole staff at Ocean Honda was great. Zack and Randall were very helpful and quick to respond to emails and texts, they were easy to work with.

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    Shopped for a used car
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