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Norfolk Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (29 reviews)
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–3:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Impressive inventory

The staff that I dealt with was friendly and knowledgeable. ....after a great test drive and a review of some cosmetic issues I went home to assess the pros/cons of this. I followed up the next day via email with several questions and never heard back from them....

Impressive inventory

The staff that I dealt with was friendly and knowledgeable. ....after a great test drive and a review of some cosmetic issues I went home to assess the pros/cons of this. I followed up the next day via email with several questions and never heard back from them....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Subaru Impreza 2014

Very helpful people, bought a subaru impreza 2014 from here. Got it done real quick. Whittney is very kind and got the job done promptly.

Subaru Impreza 2014

Very helpful people, bought a subaru impreza 2014 from here. Got it done real quick. Whittney is very kind and got the job done promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience

Friendly straightforward buying process. The I bought checked out good so the price was good. The lot was a little crowded and not real conveniently located.

Good experience

Friendly straightforward buying process. The I bought checked out good so the price was good. The lot was a little crowded and not real conveniently located.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome

Gave me the best value for my new car as well as my trade in. Easy to work with. Thank you so much for all your help. Ben

Awesome

Gave me the best value for my new car as well as my trade in. Easy to work with. Thank you so much for all your help. Ben

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Automated Response

I asked a couple of questions in the email I sent to this dealer. I got an automated response without an answer to my questions. What's the use? PS - I have sent several emails about cars and this is the typical response I get from all dealers. I don't go any further.

Automated Response

I asked a couple of questions in the email I sent to this dealer. I got an automated response without an answer to my questions. What's the use? PS - I have sent several emails about cars and this is the typical response I get from all dealers. I don't go any further.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great people!

Always great doing business with this dealership!!

Great people!

Always great doing business with this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Fx35

bought Fx35 Infinti car from Norfolk motor, that was exact my dream car that I found from them I been so many dealer I had bad Experiences,and finally My Sister and I went to this place this dealer I have ever been to. The people who work ehich is Whitley the young lady who contacted me the first place the person own the place, he was amazing show me every good car in a lot to get me the vehicle that I'm looking for. Customer service was excellent, Nate, was awesome to have me affordable finance, Ben and the all stuff perfect, it was weekend so I made appointment for next busnase day to test car, a car is waiting for me I went test drive with John I got more Explanation from The right person who have identical fx35 Infinti, they even promised me to fix front light for free,I could not be happier ever, I Love my car , every single individual was friendly, professional, knowledgeable, and efficient. Once I like the vehicle things moved very fast and smoothly, my sister also going to buy from them soon I'm highly recommend Norfolk dealer for all ,

Love my Fx35

bought Fx35 Infinti car from Norfolk motor, that was exact my dream car that I found from them I been so many dealer I had bad Experiences,and finally My Sister and I went to this place this dealer I have ever been to. The people who work ehich is Whitley the young lady who contacted me the first place the person own the place, he was amazing show me every good car in a lot to get me the vehicle that I'm looking for. Customer service was excellent, Nate, was awesome to have me affordable finance, Ben and the all stuff perfect, it was weekend so I made appointment for next busnase day to test car, a car is waiting for me I went test drive with John I got more Explanation from The right person who have identical fx35 Infinti, they even promised me to fix front light for free,I could not be happier ever, I Love my car , every single individual was friendly, professional, knowledgeable, and efficient. Once I like the vehicle things moved very fast and smoothly, my sister also going to buy from them soon I'm highly recommend Norfolk dealer for all ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my car

I bought Fx35 Infinti car from Norfolk motor, that was exact my dream car that I found from them I been so many dealer I had bad Experiences,and finally My Sister and I went to this place this dealer I have ever been to. The people who work ehich is Whitley the young lady who contacted me the first place the person own the place, he was amazing show me every good car in a lot to get me the vehicle that I'm looking for. Customer service was excellent, Nate, was awesome to have me affordable finance, Ben and the all stuff perfect, it was weekend so I made appointment for next busnase day to test car, a car is waiting for me I went test drive with John I got more Explanation from The right person who have identical fx35 Infinti, they even promised me to fix front light for free,I could not be happier ever, I Love my car , every single individual was friendly, professional, knowledgeable, and efficient. Once I like the vehicle things moved very fast and smoothly, my sister also going to buy from them soon I'm highly recommend Norfolk dealer for all ,

Love my car

I bought Fx35 Infinti car from Norfolk motor, that was exact my dream car that I found from them I been so many dealer I had bad Experiences,and finally My Sister and I went to this place this dealer I have ever been to. The people who work ehich is Whitley the young lady who contacted me the first place the person own the place, he was amazing show me every good car in a lot to get me the vehicle that I'm looking for. Customer service was excellent, Nate, was awesome to have me affordable finance, Ben and the all stuff perfect, it was weekend so I made appointment for next busnase day to test car, a car is waiting for me I went test drive with John I got more Explanation from The right person who have identical fx35 Infinti, they even promised me to fix front light for free,I could not be happier ever, I Love my car , every single individual was friendly, professional, knowledgeable, and efficient. Once I like the vehicle things moved very fast and smoothly, my sister also going to buy from them soon I'm highly recommend Norfolk dealer for all ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership

I have been looking for an older 4 runner for a while. I wanted one with low miles, great condition, and little to no concerns. My husband and I went to many dealerships that did not have good customer service. Not only did we find a beautiful 2003 4 runner it had low miles and was is great condition. We have had the car for a couple weeks now and we just love it!! Whitney was the girl who helped us and she was so nice and very non intrusive. Whitney also let us out down a down payment on the car to hold it and was willing to give us our money back if we decided not to take it which a huge dealership ( automation Toyota Arapaho) would not even do! Thank you for the great car and service. I recommend going to Norfolk motors for your next car.

Great Dealership

I have been looking for an older 4 runner for a while. I wanted one with low miles, great condition, and little to no concerns. My husband and I went to many dealerships that did not have good customer service. Not only did we find a beautiful 2003 4 runner it had low miles and was is great condition. We have had the car for a couple weeks now and we just love it!! Whitney was the girl who helped us and she was so nice and very non intrusive. Whitney also let us out down a down payment on the car to hold it and was willing to give us our money back if we decided not to take it which a huge dealership ( automation Toyota Arapaho) would not even do! Thank you for the great car and service. I recommend going to Norfolk motors for your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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trying to aquire certain information @norfolkmotor

despite several conversations with whittney @ norfolk she not follow thru with information requests

trying to aquire certain information @norfolkmotor

despite several conversations with whittney @ norfolk she not follow thru with information requests

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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See all 29 reviews