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Nelson Mazda Cool Springs

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Nelson Mazda Cool Springs Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2013

"We'll Make a Believer Out of You!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
668 lifetime reviews. Includes reviews of Nelson Mazda Cool Springs from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 9, 2018

    Ty is a professional and polite salesperson who made the car buying process a no pressure experience. He went above & beyond to pursue the specific vehicle... with the options I was wanting. He???s attentive to the customer and the final price was exactly as negotiated with no last-minute surprises.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ty Johnson

    Product Specialist

    (5.0) 105 reviews

  • 5.0 out of 5
    December 8, 2018

    We had a very good experience at Nelson Mazda. Andrew was a great rep to work with. He was very knowledgeable about all their cars, and explained every... detail to me very clearly. I am also very impressed by their friendliness and 'no pressure' attitude.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andrew Marasco

    Product Specialist

    (4.9) 18 reviews

  • November 3, 2014

    Bottom line: It's generally never fun to purchase a vehicle. But the Internet has changed our lives, so take advantage of it. I found Nelson Mazda's website... to be up-to-date, which is really helpful. Our purchase process took 3+ weeks with little pressure from the dealership. We had several cars we were benchmarking against the Mazda 3. We actually upgraded our final decision from an I to an S Grand Touring, which may not have happened if we didn't feel like we could come back to the dealership several times to talk about the vehicles AND test drive them. Between my husband and I, we test drove at least 4 vehicles.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to review us! We're so glad we could help you find the perfect Mazda3 for you and your husband.

  • 5.0 out of 5
    December 3, 2018

    Levi was really great to work with. He answered all of our questions and I was able to buy a car fast! He is really knowledgeable about the Mazda product.... I didn???t feel at all pressured into making a decision and definitely feel 100 percent confident I made the right choice.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Levi Pervin

    Product Specialist

    (5.0) 62 reviews

  • 5.0 out of 5
    December 3, 2018

    Can???t say enough good about our experience. Levi has fantastic energy, a genuinely good person who is interested in serving his customers well. A welcome... source of calm in our car shopping frenzy. Glad we were able to buy from him & Nelson Mazda. The entire team is great.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Levi Pervin

    Product Specialist

    (5.0) 62 reviews

    Patrick Robertson

    General Sales Manager

    (5.0) 156 reviews

  • 5.0 out of 5
    November 28, 2018

    The staff was so wonderful! Knowledgeable, friendly, patient, really wanted to make sure you were getting the best car for you and your family. I was... treated with respect and staff was very courteous ! I want to let everyone know that I would not hesitate to come back to this dealership in Cool Springs.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Robertson

    General Sales Manager

    (5.0) 156 reviews

    Ty Johnson

    Product Specialist

    (5.0) 105 reviews

    VJ Ciesielski

    Product Specialist

    (5.0) 36 reviews

    Angie Yehudah

    Asst. BDC Manager

    (5.0) 7 reviews

  • 5.0 out of 5
    November 28, 2018

    Got my dream car at an awesome price and the whole dealership staff felt like family by the time we left. I would absolutely purchase another car from... them!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Stuard

    Business Manager

    (5.0) 29 reviews

    Landis White

    Inventory Manager

    (5.0) 6 reviews

    Angie Yehudah

    Asst. BDC Manager

    (5.0) 7 reviews

    Ronald Mayfield

    Product Specialist

    (5.0) 23 reviews

  • 5.0 out of 5
    November 26, 2018

    Called ahead to schedule a test drive of an 07 fj. Levi met us at the door with keys and tags. He was very very informative and had all the answers to... my questions. Levi was very professional with a down to earth attitude. Great guy! Great service! Great all around experience. Thank you all so much. Greg poteet

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Levi Pervin

    Product Specialist

    (5.0) 62 reviews

    David Hughes

    Finance Director

    (4.9) 43 reviews

    Levi Fox

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    November 24, 2018

    The salesman was extremely helpful and respectful. Many times going to a dealership can be an excruciating and intense experience, but our time there was... delightful. The staff made us feel welcome and ensured that we looked forward to driving home in a new car without the sense of dread and uncertainty that comes with being pressured into a deal that wasn't right.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ty Johnson

    Product Specialist

    (5.0) 105 reviews

    Scott Stuard

    Business Manager

    (5.0) 29 reviews

  • 5.0 out of 5
    November 19, 2018

    Ty was very friendly, knowledgeable and professional in my transaction. I came in to see a spefic used Ram truck and he did not try to convert me to another... vehicle. Got deal done in timely matter and very satisfied.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ty Johnson

    Product Specialist

    (5.0) 105 reviews

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Nelson Mazda Cool Springs

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