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Managed and worked in sales in the trucking business, owner of 2 counseling businesses. Lived in the San Francisco Bay Area for 20+ years. Married with 2 children and 2 grand children. love to read, bowl, and driving my sport cars. My main focus in life is helping others to succeed in life.","emailTxt":"wjenkins@nelsonmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/918eb9dcbe07.jpg","drDealerId":42163,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"688953600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":261596,"personPtyId":38469253,"firstName":"Cassie","lastName":"McCabe","titleText":"Product Specialist","emailTxt":"cmccabe@nelsonmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/8c4a0e67852b.jpg","drDealerId":42163,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":485306,"personPtyId":38488520,"firstName":"Devin","lastName":"Rogers","titleText":"Service Advisor","emailTxt":"drogers@nelsonmazda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/fa61fd382d2b.jpg","drDealerId":42163,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"1448928000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":284837,"personPtyId":38475825,"firstName":"Cody","lastName":"Schomber","titleText":"Sales Manager","emailTxt":"cschomber@nelsonmazda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/272391a1268f.jpg","drDealerId":42163,"dealerEmpStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":485297,"personPtyId":39469514,"firstName":"David","lastName":"Hughes","titleText":"Finance Manager","emailTxt":"dhughes@nelsonmazda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/019780c26885.jpg","drDealerId":42163,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":485292,"personPtyId":38489550,"firstName":"Andrew","lastName":"Marasco","titleText":"Product Specialist","shortBioText":"At Nelson Mazda we provide a different car buying experience. 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I feel that my calling in life is to help guide people who are trying to make decisions to make wise, and also exciting choices that ultimately will enrich their lives. Hopefully you will allow me the opportunity to show you how fun, enjoyable, and satisfying car purchasing can truly be. We plan to make a believer out of you. Come experience me and the Nelson Mazda difference. Look forward to seeing you.","emailTxt":"tduncan@nelsonmazda.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/ef7c7e28572f.jpg","drDealerId":42163,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":485310,"personPtyId":38494231,"firstName":"Angie","lastName":"Yehudah","titleText":"Asst. 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Nelson Mazda Cool Springs

4.9 out of 5 (4.9) 562 reviews

Dealer on Cars.com since July 2013

Currently in stock!

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New Used Service

Today's Hours

Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 8:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
562 lifetime reviews. Includes reviews of Nelson Mazda Cool Springs from DealerRater.com
  • November 3, 2014

    Bottom line: It's generally never fun to purchase a vehicle. But the Internet has changed our lives, so take advantage of it. I found Nelson Mazda's w...ebsite to be up-to-date, which is really helpful. Our purchase process took 3+ weeks with little pressure from the dealership. We had several cars we were benchmarking against the Mazda 3. We actually upgraded our final decision from an I to an S Grand Touring, which may not have happened if we didn't feel like we could come back to the dealership several times to talk about the vehicles AND test drive them. Between my husband and I, we test drove at least 4 vehicles.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to review us! We're so glad we could help you find the perfect Mazda3 for you and your husband.


  • 5.0 out of 5
    May 22, 2018

    We had been looking for a car to give to my daughter for graduation. I found this car via the cars.com and was soon in contact with Lisa at Nelson Maz...da. Lisa arranged for us to come in, mind you I have a reconstructed ankle and cannot walk. Our salesman, Tommy (#Tommyisthebest!) greeted us and made my daughter feel very welcome. We drove the Mazda CX-5 and she loved it. It wasn't the standard test drive, we went in some real world driving. We went home and then worked out some pricing and agreed to come in Monday. Well Tommy (#Tommyistheman) made it happen and we surprised my daughter with a huge present and Nelson Mazda really went all out an put a bow on the car. Great experience from Cody, to Tommy (#Tommyisourhero) as well as Lisa, made a typically painful process into one that was easy and fun. What was important was for my daughter to see everything involved, they made her part of the process and instead of just focusing on me the father, they asked her questions, engaged her in conversation and made her feel part of the process. Well done Nelson Mazda and a special thank you to Tommy (#Tommythemanthemyththelegend) Duncan

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 4.8 out of 5
    May 21, 2018

    It???s was quick and easy. I came in to test drive two days before I bought the car. My sales associate VJ was very helpful and knowledgeable and made... everything very fun and easy.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Nelson Mazda Cool Springs from DealerRater.com

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Service Pricing

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since July 2013


"We'll Make a Believer Out of You!"

Top Reviewed Employees

Nelson Mazda Cool Springs
7104 S Springs Dr Franklin, TN 37067
New (888) 429-3519
Used (877) 258-6988
Service (866) 593-5272
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