Reviews
Top-notch dealership; everyone was very friendly and very...
Top-notch dealership; everyone was very friendly and very transparent/helpful throughout the whole car-buying process. Phill did a great job helping me from start to finish from the test-drive to the paperwork. Also shoutout to Rob too whom Phill was training. Really happy with my Mazda 6 from the Nelson Mazda-I’d recommend them to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trim needed repair
While I had to get the trim piece repaired I mentioned the control center was not performing correctly. The service team inspected and sent a video detailing what will be necessary to fix it and ordered the replacement. I would recommend them to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was told 1 price after I got there I was told y'all had...
I was told 1 price after I got there I was told y'all had to call and placed the order for the door handle after I left in y'all 2020 Mazda bait car to tear up my window and didn't want to replace that or fix it correctly I was very unsatisfied with Mazda service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My name is James Dixon and I am the General Manager here at Nelson Mazda. I want to apologize that your visit was less than satisfactory. Would you please give me a call so we can discuss in detail on how we can resolve your concerns? My number is 615-435-2603. Thank you for your time. James Dixon
My name is James Dixon and I am the General Manager here at Nelson Mazda. I want to apologize that your visit was less than satisfactory. Would you please give me a call so we can discuss in detail on how we can resolve your concerns? My number is 615-435-2603. Thank you for your time. James Dixon
Absolutely love getting work done here. The team is...
Absolutely love getting work done here. The team is always on top of it and very thorough! I never need to follow up because communication at this location is impeccable!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciated that Chris let us know the...
We really appreciated that Chris let us know the advertised price was the real cost of the car. He spent a lot of time with us and was patient as we checked everything out. Everyone we dealt with at Nelson Mazda was kind and forthright.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My interaction with the team was exceptional. They were...
My interaction with the team was exceptional. They were friendly, funny, and worked with me to get what I wanted. I had a great time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nelson Honda is the best! Thank you for taking care of...
Nelson Honda is the best! Thank you for taking care of first responders and doing my oil change! I will definitely recommend to anyone who has car needs. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A pleasure and very easy to deal with and got the deal...
A pleasure and very easy to deal with and got the deal exactly where we needed to be. We could not be happier with our experience and Nelson Mazda.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I've been using Nelson Mazda to care for my B3000 pickup...
I've been using Nelson Mazda to care for my B3000 pickup for several years now. Always have had a good experience. Devin and the rest of the staff do a great job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m always made to feel like part of the Nelson Mazda...
I’m always made to feel like part of the Nelson Mazda family!!! Service is done right and on time!! Fully recommend becoming a part of the Nelson family!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair