Ken Garff Chevrolet

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
122 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 16, 2020

    I was sent information from Ken Garff Chevy regarding 2 recalls. I scheduled it for the next day. Got my car back before lunch. They also found that... an alignment was necessary. Thanks for the video explaining everything.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2020

    Nice affordable emissions full assessment to let you know if you have a problem in the future or need to get it done soon. Texts to update and video of... needed work or completion.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2020

    Quick and easy scheduling. Service was completed in a timely manner. I was notified about any and all repairs needed. Quality work at a fair price.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2020

    I recently my Equinox at Ken Garf Chevrolet in American Forks, UT. Scheduling appointment was easy, i did it through the GM website. Service representative... was pleasant, welcoming, professional, and knowledgeable. The service was done on time and with good quality. I received texts and video messages about progress of the service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2020

    I’ve bought 3 trucks and 1 car in the past 4 years here and can’t envision a scenario where I’d go somewhere else. They are the most professional dealer... I’ve been to. Roy and Jared are the best around. Maintenance is always done in a timely manner with top of the line techs. Thanks Ken Garff Chevrolet -Brandon

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2020

    Original problem repaired and additional services performed after thorough explanation. Professional work and friendly and knowledgeable technicians.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2020

    Professional service at competitive prices. Work fully explained including a video texted to me by the technician performing the work. Excellent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 22, 2020

    Good communication and excellent service on the vehicle. Work was done in a timely fashion and good consultation on what repairs were needed. Thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    Matt and the service team are outstanding. Repairs we quick, quality was above standard and they kept us informed on everything needed for my vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 8, 2020

    work was done quickly, I was offered a ride share, the lobby area is spacious and clean with ample size tv screen that also offered snacks and drinks,... clean atmosphere

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews