Classy & Luxury Motors

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 11, 2019

    Buyers beware!!! I bought a 2012 Dodge pickup truck for my son from this dealership. Their was several minor repairs that needed to be fixed on the truck.... The salesman Mohammed assured us that these things would be fixed. After purchasing the truck, we left the dealership and drove down the road to a local QT to purchase gas because we live an hour away. My son locked the door and went inside to pay. After pumping gas he tried to unlock the door and the key we were given would not unlock any doors on the truck. We spoke to a police officer at the gas station and he would not break in to the truck. We were told to call the dealership. We were sold a truck with only an ignition key!!! After several phone calls Mohammed finally showed up and broke into the truck. He promised that they would get us a key and to bring the truck to their shop in Snellville the next day. My son took the truck to their shop the next day. After waiting 5 hours they only items that were fixed was a break light, headlight, and they plugged a tire. He was told that the broken seatbelt part was ordered and will be mailed to our home. He was given a phone number for a locksmith that would rekey the truck. We were given several phone numbers no one knew anything about rekeying the truck and we still have not received the seatbelt part. We have spoken to the owner and the salesman several times and we have not gotten anywhere!!!! We had the truck rekeyed ourselves and we were promised by the owner that he would reimburse us through the mail. We still have not received a check!!!! I would not suggest buying a car from this dealership!!! They will make promises and not follow through.! We are very disappointed with the whole experience and do not want someone else to go through the same thing!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 2, 2019

    I am speechless with the service here. I was in and out of there in no time. I am obsessed with my 2012 Ford F-250 that I got a great deal on. Thank you... so much team North Georgia, y’all are truly the best.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 23, 2014

    We purchased a 2012 E-350 Mercedes Benz; black, sleek and absolutely gorgeous. The car was detailed at the highest level of excellence and in excellent... condition. The customer service that we received was beyond reproach. The store manager and the sales person were professional, courteous and highly personable (I apologize for failing to remember their names; we purchased the car some months ago). I highly recommend Classy and Luxury Motors; as, the service that one receives is Top Class!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 2, 2019

    I purchased a 2012 BMW 550i last week and I am so happy that I chose to purchase a car from this dealer. I was a bit iffy about purchasing from here at... first but thank God i did. Irene sold me the car and she is so amazing! She was super helpful and made the process very easy and quick. The car is in great condition and you can’t even tell that it is used and it drives amazing! Very smooth driving and acceleration and the interior is perfect. They have amazing customer service. My remote battery was low and the message kept popping up s I informed Irene and she told me to come by and replaced it for free THEN even gave me $40 for gas for the inconvenience. I am amazed!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 29, 2018

    Tried to sell me a $23,000 Escalade that was from New York, full of rust, bald tires, bent wheel, flushed motor, and repainted. Listed as excellent condition... but belonged in a junk yard. I gave an honest review on CarGuru, and in retaliation they posted negative reviews about my restaurant even though they have never been there. Very childish behavior.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2016

    Great people. Thank You !! Even though I haven't purchased any car from them yet they have been willing to help me with every question and concerns... I have. Hope to buy from them soon if the conditions are right for each one of us.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 26, 2016

    Romman was incredible as a salesman. He was very accommodating since I was coming from another state. We made most of the arrangements over the phone with... the in person test drive being the final deciding factor. The customer service was beyond reproach and the price was the best I'd seen from Alabama to NJ. Would recommend to any looking for a used luxury car. I purchased a 2012 Lexus RX 350.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 26, 2014

    I saw a car I wanted on the Class and Luxury Motors website late Thursday night and sent an inquiry, first thing Friday morning I got a call from Daniel.... I told him what car I was interested and that I had already been approved for financing. Daniel ask me to give his finance person a chance and asked me to fill out an application online. They would try to get me a much better interest rate and they did about half the rate of the original approval. I picked up my new car on Saturday and was in and out of the dealership in less that two hours. Would have been less time if I had called my Insurance company before I got there to add a new vehicle. Daniel told me this would be my best car buying experience and he was correct. Thank you guys so much for making this process so easy. I highly recommend. D.H.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 10, 2014

    We had to have looked at 10-15 different dealerships, each having poor quality of product on their lot. We were amazed by the amount of junk that we saw... out there. You have to wonder what people do in their cars!? This dealership had clean cars. They were not torn up and they ran well. The only reason we did not purchase from them, is we found a single owner car that we could afford to pay cash for. I would highly recommend stopping by and looking at their inventory; definitely worth your time. Cars are clean and the staff is both friendly and professional. No high pressure sales, just a pleasant experience. The only thing I would recommend, is better signage. This is a small dealership and is a little tough to see...look for the Captain D sign and you'll find this place easier.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    September 20, 2013

    The guys were friendly and appear to be straight forward. Really don't have any complaints and would suggest them to other people. The only thing that... hurt a perfect score was they let me leave lot without full tank of gas. Classy would have been a full tank out the parking lot. But guys are honest enough as far as I can tell.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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