Skip to main content

Duran Auto Inc.

(111 reviews)
Visit Duran Auto Inc.
Sales hours: 9:00am to 3:00pm
Service hours: 7:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–4:00pm
Tuesday 9:00am–6:00pm 7:00am–4:00pm
Wednesday 9:00am–6:00pm 7:00am–4:00pm
Thursday 9:00am–6:00pm 7:00am–4:00pm
Friday 9:00am–6:00pm 7:00am–4:00pm
Saturday 9:00am–3:00pm 7:00am–2:00pm
Sunday Closed Closed
(718) 502-8141 (718) 502-8141

Reviews

(111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duran Auto Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

No games and trustable

Straight forward and no games is what I like about Duran auto... Some people need someone to check with when it comes to cars, whether buying or fixing it, Why not just deal directly from the guy that you trust. I have brought 4 cars from Duran. They have something for everyone whether it's your primary vehicle or commuter car.. I have brought them both from here. I been to other places and frankly, it's not easy to find a person who you can trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bought a used car

Had a great experience purchasing a used car from them. It was headache free. The crew helped me through the whole process without ever making me feel I was making a mistake or being over charge. They also gave me a great amount for my trade in. I would highly recommend them to anyone who is looking to purchase a quality and affordable used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words Mr. Jimenez! It was a pleasure to deal with you. You knew what you wanted and hopefully you'll get years of driving enjoyment out of your vehicle.

Dedicated Understanding Reliable Awesome Noble

Duran = Dedicated Understanding Reliable Awesome Noble I had a 1999 Ford Explorer and was going to a mechanic in Yonkers who always charged close to a grand no matter what I brought it in for. On Yonkers Avenue, I always felt robbed and always thought I was being taken advantaged of because of my gender. My mom met Andre through her coworker at Con Edison. She often bragged about the service she received when she went to Duran Auto. I finally took my mom's advice and went to Duran Auto about 2 years ago. The cliche "Mama knows best" is so applicable. I've been getting my car serviced at Duran Auto ever since. I'm amazed at how dedicated, understanding, reliable, awesome and noble everyone is at Duran Auto. I've had much more work done on my car with Andre than with the mechanic in Yonkers and I haven't spent a fraction of what I paid in Yonkers. Fast forward, my ex boyfriend crashed my explorer and secretly had it "fixed" somewhere else. However, the SUV repeatedly needed service. So when Andre recommended I get another vehicle, that's what I did. He and Jay helped me get a 2005 Chevrolet Trailblazer right from Duran Auto! They are so honest. They told me about an extended warranty; which I bought for 3 years. I picked up the car the same day I paid for it. Jay registered it with DMV, did the title and helped with the insurance. Do you know they even have their own credit card, which I used :) Initially, I was not totally excited about this new / used SUV. I've had my Explorer since 2006. The next day, I called Andre to share the CD player, one of the outlets, and the left headlight were inoperable. I brought it in a couple of days later. Do you know Andre had a new radio installed with an mp3?? He also repaired the outlet, headlight and did some extra stuff I didn't even ask for. For example, he put on brand new window guards, fixed my EZ pass thing, redid the back window tint. I am not only excited but grateful. Excited to drive a car that doesn't go to the right when i hit a pothole, doesn't smell like smoke, doesn't shake, rides smoother and doesn't make a rattling noise. I am grateful to have met Andre and his dad because they are honest, professional and actually care about their customers. I gave 5 stars because Andre is trustworthy, knows what he is doing, cares and is reasonable. Priceless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Customer For Life

I had been going to Mario and Andre at Duran Auto for service on my old car for years so when the time came to get another car I decided to buy from them as well. What a great decision. The Toyota Matrix I purchased from Duran has provided me with years of enjoyment. People don't believe it's a used car! They walk you through the whole process and never pressure you. I am comfortable sending my friends to buy cars from Duran because I know they will be treated fairly and with respect. Their service staff is second to none as well. I get all my maintenance done there. You'd be crazy to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Exceptional Service & Honesty love these guys

I started going to Duran auto after the recommendation of a friend, about 10yrs ago I met Andre I took my truck to him to look at, to my surprise my previous mechanic took me for a ride, one of Andre's best qualities is his honesty if you don't need something fix he will tell you, with him is safety 1st . 6 years ago my truck gave up on me and in his car lot I saw a mazda protege with the help of Andre and his finance dept I was able to finance the car within 1 or 2 days. He service the car with speedy appts for 6 yrs. and just a week ago I found myself trading in my car for another mazda this time the cx9 once again with the help of Jay in the financing dept and Andre I was able to drive out of there in 1 or 2 days love this car. If you guys haven't been to Duran auto for your car servicing you're CRAZY you have to go there to experience this excellent service I'm bragging about. love these guys I recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's a pleasure for me to be able to work for an organization that truly cares for its customers. Mayra Carty is not only a faithful customer, but a true professional in her endeavors. Clients like her do not have time for anything but transparency, and we are happy to provide it.

Exceptional Service and Reliability

I was in the market to purchase a new used vehicle. I searched my local area and was completed railroaded by my local Toyota dealer. They were ready to sell me a vehicle without having it properly inspected. Vehicle had recalls and engine problems. At the suggestions of relatives, I contacted Duran Auto and told what I was looking for. I had no doubt they would find something for me. I have taken my previous vehicles to them for service, so I knEw whatever they sold me would be properly serviced and inspected. They found a perfect match for me. HAGGLE FREE AND HASSLE FREE. Within one week of seeing and test driving the vehicle I purchased it. Thanks to my family, Jay (Finance Dept) and Andre (Owner) for making my search and buying a pleasant experience. I have already referred a friend and will continue to recommend Duran Auto to anyone who is in the market to make a vehicle purchase. Andre and his dad pride themselves behind their products and will be the first to say that they would not sell a vehicle that they would not personally drive. Thanks Duran and continued success.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Andrea for your kind words. It has been a pleasure to work with you and we hope that you enjoy your vehicle!

excellent sales and service

Started going to Duran Auto about 15 years ago after a friend suggested I get my car fixed there after the dealer had really overcharged me. Never went anywhere but Duran after that. They are always fair with the price and more importantly they always gve me an honest answer on when my car or my truck will be done as I rely on my truck to operate my business. My parents and I have since bought several cars from Mario and Andre and have always been happy, and Mario always makes me laugh with his stories fixing cars from years back. I was in there a few weeks ago and they remodeled their waiting room and its really well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

good honest folks

my brother took me to durans where he had bought a couple of cars and i'm there today gettin my first oil change;so far so good; we got there about 11 with not so good credit, left for lunch and about 2 I was driving home in my 09 eplorer. Surprised my wife and friends; everybody in my block loves my car and i totally recomend durans for the way they treat you and the service they give me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Trust and Reliability

A car is a car - but at Duran Auto you find people who stand behind what they sell and service. Have purchased 2 cars from Duran Auto in the last six years and am about to purchase another for my daughter as soon as the winter ends. Two friends have purchased cars from Duran Auto and countless other have been referred to Duran Auto and have received excellent service, Coming to Duran Auto and working with and becoming part of the family with Andre and Mario is one of the best things to happen to me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My families favorite car place

Me and my family have been going to Duran for just about 20 years now and I could not recommend a more honest and reputable repair station and dealership. We are up to about 10 total car purchases and each one has been serviced by their service department. We have referred everyone we know and they all have been extremely satisfied. Their used cars are great and they make sure everyone leaves happy and returns for repeat business. Me and my family are grateful to have found them. There are still good honest people and businesses in the world and they are one of them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No