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Duran Auto Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)
Visit Duran Auto Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–4:00pm
Tuesday 9:00am–6:00pm 7:00am–4:00pm
Wednesday 9:00am–6:00pm 7:00am–4:00pm
Thursday 9:00am–6:00pm 7:00am–4:00pm
Friday 9:00am–6:00pm 7:00am–4:00pm
Saturday 9:00am–3:00pm 7:00am–2:00pm
Sunday Closed Closed
(718) 502-8141 (718) 502-8141

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duran Auto Inc. from DealerRater.

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Customer For Life

I had been going to Mario and Andre at Duran Auto for service on my old car for years so when the time came to get another car I decided to buy from them as well. What a great decision. The Toyota Matrix I purchased from Duran has provided me with years of enjoyment. People don't believe it's a used car! They walk you through the whole process and never pressure you. I am comfortable sending my friends to buy cars from Duran because I know they will be treated fairly and with respect. Their service staff is second to none as well. I get all my maintenance done there. You'd be crazy to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exceptional Service & Honesty love these guys

I started going to Duran auto after the recommendation of a friend, about 10yrs ago I met Andre I took my truck to him to look at, to my surprise my previous mechanic took me for a ride, one of Andre's best qualities is his honesty if you don't need something fix he will tell you, with him is safety 1st . 6 years ago my truck gave up on me and in his car lot I saw a mazda protege with the help of Andre and his finance dept I was able to finance the car within 1 or 2 days. He service the car with speedy appts for 6 yrs. and just a week ago I found myself trading in my car for another mazda this time the cx9 once again with the help of Jay in the financing dept and Andre I was able to drive out of there in 1 or 2 days love this car. If you guys haven't been to Duran auto for your car servicing you're CRAZY you have to go there to experience this excellent service I'm bragging about. love these guys I recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's a pleasure for me to be able to work for an organization that truly cares for its customers. Mayra Carty is not only a faithful customer, but a true professional in her endeavors. Clients like her do not have time for anything but transparency, and we are happy to provide it.

Exceptional Service and Reliability

I was in the market to purchase a new used vehicle. I searched my local area and was completed railroaded by my local Toyota dealer. They were ready to sell me a vehicle without having it properly inspected. Vehicle had recalls and engine problems. At the suggestions of relatives, I contacted Duran Auto and told what I was looking for. I had no doubt they would find something for me. I have taken my previous vehicles to them for service, so I knEw whatever they sold me would be properly serviced and inspected. They found a perfect match for me. HAGGLE FREE AND HASSLE FREE. Within one week of seeing and test driving the vehicle I purchased it. Thanks to my family, Jay (Finance Dept) and Andre (Owner) for making my search and buying a pleasant experience. I have already referred a friend and will continue to recommend Duran Auto to anyone who is in the market to make a vehicle purchase. Andre and his dad pride themselves behind their products and will be the first to say that they would not sell a vehicle that they would not personally drive. Thanks Duran and continued success.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Andrea for your kind words. It has been a pleasure to work with you and we hope that you enjoy your vehicle!

excellent sales and service

Started going to Duran Auto about 15 years ago after a friend suggested I get my car fixed there after the dealer had really overcharged me. Never went anywhere but Duran after that. They are always fair with the price and more importantly they always gve me an honest answer on when my car or my truck will be done as I rely on my truck to operate my business. My parents and I have since bought several cars from Mario and Andre and have always been happy, and Mario always makes me laugh with his stories fixing cars from years back. I was in there a few weeks ago and they remodeled their waiting room and its really well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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good honest folks

my brother took me to durans where he had bought a couple of cars and i'm there today gettin my first oil change;so far so good; we got there about 11 with not so good credit, left for lunch and about 2 I was driving home in my 09 eplorer. Surprised my wife and friends; everybody in my block loves my car and i totally recomend durans for the way they treat you and the service they give me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trust and Reliability

A car is a car - but at Duran Auto you find people who stand behind what they sell and service. Have purchased 2 cars from Duran Auto in the last six years and am about to purchase another for my daughter as soon as the winter ends. Two friends have purchased cars from Duran Auto and countless other have been referred to Duran Auto and have received excellent service, Coming to Duran Auto and working with and becoming part of the family with Andre and Mario is one of the best things to happen to me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My families favorite car place

Me and my family have been going to Duran for just about 20 years now and I could not recommend a more honest and reputable repair station and dealership. We are up to about 10 total car purchases and each one has been serviced by their service department. We have referred everyone we know and they all have been extremely satisfied. Their used cars are great and they make sure everyone leaves happy and returns for repeat business. Me and my family are grateful to have found them. There are still good honest people and businesses in the world and they are one of them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The greates service you will ever have.

My name is auther. my wife Francine and I purchase two vehicle at auto It was the best experience I ever had . They start us off with a 2002 volvo and then upgrade us to a beautiful 2006 lexus This is a family own business. since 2010 my wife and I have being apart of that family . I love their Honesty and the. Respect they show their customer. We have sent others to them and as always they leave very happy . So if anyone is looking for a great vehicle that will make you happy please, please , please. Go to duranauto . If you want. To know the location please go tot their. Website. @ duranaotu.com

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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