Mercedes-Benz of Denver

3.9 out of 5 3.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Mercedes-Benz of Denver Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:30 PM

Tuesday

7:00 AM - 6:30 PM

Wednesday

7:00 AM - 6:30 PM

Thursday

7:00 AM - 6:30 PM

Friday

7:00 AM - 6:30 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2013

Here at Mercedes-Benz of Denver we have an excellent selection of pre-owned vehicles of various makes and models all of

...

which are inspected to make sure they are up to your high standards. We also carry a large selection of Certified Mercedes-Benz vehicles that have passed the Mercedes-Benz 155 point inspection. We invite you to visit us in person or virtually to explore everything Mercedes-Benz of Denver has to offer. As a proud Sonic Automotive Dealership we have over 31,000 vehicles in inventory available for you to view and we will be happy to help you find the perfect vehicle for you no matter where it is located.

"Look Forward"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
203 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 1, 2019

    LOVE my experience with Mercedes Benz of Denver and the team I've been working with there. Lucas made my car buying experience fun, personal, easy, and... very black and white. He has been extremely accommodating with my follow-up questions and making sure my experience outside of the dealership with my new vehicle is perfect and meets theirs and mine expectations. He's the most friendliest and really cares about the experience being the right one for the purchaser versus looking to make a sale/commission. Rich in finance gave me straight to the point facts when going through the paperwork and answered all my redundant questions with patiences. My concierge Melissa was great at explaining the features of the vehicles and setting me up with my Mercedes Benz app. And Chris in service was able to double-check that all the services on my car was up-to-date and I wouldn't have any issues arise anytime soon. Overall, you know the brand, but the team at this dealership will take care of you and make sure your expectations are met and that speaks volumes in the car buying experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jes Hudgins, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience..., and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

  • 1.0 out of 5
    September 16, 2019

    Terrible customer service with MB of Denver. Had a dispute over the cause of damage to trunk door and MB of Denver proceeded to ignore my concerns and... charge me the most that they possibly could. Will never do business with them again.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to turn yo...ur experience around. Please reach out to our General Manager, Terry Minnick, at (303) 953-4581 at your earliest convenience to discuss how we can turn this experience into a positive one.

  • May 29, 2017

    Thank you for making my car buying experience an incredible one. Instead of leaving concerned with my decision, finances, or service and support. I left... with a smile and feeling great. Much of it had to do with Jack Chung. Smart, knowledgeable, patient, flexible, truly the best sales person I have ever dealt with during my tenure of buying cars (30 years). Not only did he make the process enjoyable but he also drove me to the airport. A big, big thank you to this dealership and the quality of your employees. I will absolutely continue to buy from you. Keep it up. This separates you from the pack.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave, thanks for the awesome review. Thank you for sharing the kind words for our staff.

  • 5.0 out of 5
    April 12, 2019

    I just purchased a Subaru through Tom! Tom was extremely pleasant and easy to work with. Tom has great customer service and helped me with every question... I had. I would follow Tom to any dealership he worked at. When I buy another car I will definitely go through him, I highly recommend Tom Berry!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review, Alexandria. We are happy you had a pleasant experience working with Tom and our team for your vehicle. We look for...ward to working with you again here at Mercedes-Benz of Denver.

  • 5.0 out of 5
    April 3, 2019

    I was helped by Amos Ejuwa and his service was excellent. I came to Mercedes in a bad situation with two car loans and was upside down. Mr. Ejuwa was able... to get me out of that situation and into a brand new Mercedes.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review, Mudia. We are happy you had a pleasant experience working with Amos and our team for your vehicle. We look forward... to working with you again here at Mercedes-Benz of Denver.

  • 3.0 out of 5
    April 1, 2019

    This may be a Benz dealer, but in the end they're just another used car dealer in their customer treatment and negotiation tactics. I made an appointment... and drove 30mins to get there. Ended up getting handed off to a very nice salesperson who wasn't prepared. Had to go back inside to get the key. Had to go inside again to get the dealer plate, which he never found. Took me on a short test drive on back roads. Showed me a reconditioning report and said a repair had been done when it hadn't. I asked him if they were willing to take an offer or if they were a one-price dealer. He said they are a one-price dealer and don't take offers. I said okay, I'm going to look at some other cars and get back to you. He said, what is your offer? And then it was the same back and forth to the manager, talk of dealer handling fee, having me sign a paper with a hand-written offer, then coming back with different numbers. I could tell it was going to be an exhausting experience, so I just walked out. Like I said, just another used car dealer. Maybe it would've been different if I were buying a new Benz.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Sung: I apologize for the experience you had at Mercedes Benz of Denver. If there is anything we can do to earn your business I would be happy to wo...rk with you directly so the process is seamless. Sara Tubbs, Sales Manager ? sara.tubbs@mercedesbenzofdenver.com

  • 1.0 out of 5
    March 30, 2019

    Eric was already pushy at the beginning. Than I offered him 1000$ bellow the price for a used car and he tells me to go xxxx myself. Horrible sellsman.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    My name is Sara Tubbs, Sales Manager at Mercedes Benz of Denver. I am sorry to hear about your experience with Eric, and would like to personally ass...ist you with making things right. Please reach out to me directly so we can address this asap, as we value your business. Sara Tubbs ? Sales Manager ? sara.tubbs@mercedesbenzofdenver.com ? 303-759-3400

  • 5.0 out of 5
    March 20, 2019

    Rachel has GREAT customer service skills! And knows a lot about what she’s selling. She helped me find exactly what I wanted and helped me get the price... I needed to stay financially stable! When you go see Rachel you won’t be disappointed!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review, Katie. We are happy you had a pleasant experience working with Rachel and our team for your vehicle. We look forwa...rd to working with you again here at Mercedes-Benz of Denver.

  • 4.0 out of 5
    November 6, 2018

    My experience was very great! This was my second car purchased from Amos at Mercedes Benz of Denver. Very helpful, informational,not aggressive and very... effective when comes to weighing odds on logic. Definitely going back.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for being a loyal customer, Lonnelle. We are so happy to hear that Amos helped you weigh your options fairly.

  • 5.0 out of 5
    October 31, 2018

    Showed me the car. Made it mine. Amos got the deal done. Good job. Good deal. He didn't have any cookies though. :) Go see him.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We greatly appreciate your humorous review! Thanks for the laugh and your business. :)

View More Reviews