Mercedes-Benz of Denver

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:30 PM
Service 8:00 AM - 5:30 PM

Mercedes-Benz of Denver Hours

Sales

Monday

9:00 AM - 6:30 PM

Tuesday

9:00 AM - 6:30 PM

Wednesday

9:00 AM - 6:30 PM

Thursday

9:00 AM - 6:30 PM

Friday

9:00 AM - 6:30 PM

Saturday

9:00 AM - 6:30 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2013

Here at Mercedes-Benz of Denver we have an excellent selection of pre-owned vehicles of various makes and models all of

...

which are inspected to make sure they are up to your high standards. We also carry a large selection of Certified Mercedes-Benz vehicles that have passed the Mercedes-Benz 155 point inspection. We invite you to visit us in person or virtually to explore everything Mercedes-Benz of Denver has to offer. As a proud Sonic Automotive Dealership we have over 31,000 vehicles in inventory available for you to view and we will be happy to help you find the perfect vehicle for you no matter where it is located.

"Look Forward"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
207 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    January 23, 2021

    Bought a used vehicle from Mercedes Benz of Denver, Mark made our experience great. His customer-first approach was both refreshing and very much appreciated!... Thank you Mark!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Adam, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

  • 1.0 out of 5
    August 6, 2020

    Sale managers are horrible and really did not seem like to belong to the Mercedes Benz dealership. They were very unpleasant and rude during the sale process.... I mean sale manger specifically.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we're disappointed to hear of the negative experience you had at our location. Please contact us at (303) 953-4581 when you have an opportun...ity, and we will be more than happy to try and turn your experience around.

  • June 20, 2020

    Great inventory, excellent service and no haggle pricing. Got a great deal on low mileage, Mercedes certified and open on Sunday's. In house financing... makes everything a breeze. Great rates, beat my Credit Union rates.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Tak...e care!

  • 5.0 out of 5
    March 17, 2020

    Everything about this experience was wonderful. From the salespeople to the concierge, the experience was great. The only thing that was a little frustrating... was the long wait time to do the paperwork and meet with the finance person. But that aside, I love my car and I am so grateful for the phenomenal help Nicholas, Melissa and the rest of the team showed me. Great job!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa E., we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Denver. We hope to be of service to you a...gain in the future. Best wishes, Mercedes-Benz of Denver

  • 5.0 out of 5
    November 1, 2019

    LOVE my experience with Mercedes Benz of Denver and the team I've been working with there. Lucas made my car buying experience fun, personal, easy, and... very black and white. He has been extremely accommodating with my follow-up questions and making sure my experience outside of the dealership with my new vehicle is perfect and meets theirs and mine expectations. He's the most friendliest and really cares about the experience being the right one for the purchaser versus looking to make a sale/commission. Rich in finance gave me straight to the point facts when going through the paperwork and answered all my redundant questions with patiences. My concierge Melissa was great at explaining the features of the vehicles and setting me up with my Mercedes Benz app. And Chris in service was able to double-check that all the services on my car was up-to-date and I wouldn't have any issues arise anytime soon. Overall, you know the brand, but the team at this dealership will take care of you and make sure your expectations are met and that speaks volumes in the car buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jes Hudgins, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience..., and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

  • 1.0 out of 5
    September 16, 2019

    Terrible customer service with MB of Denver. Had a dispute over the cause of damage to trunk door and MB of Denver proceeded to ignore my concerns and... charge me the most that they possibly could. Will never do business with them again.

    1.0 out of 5
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    2.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to turn yo...ur experience around. Please reach out to our General Manager, Terry Minnick, at (303) 953-4581 at your earliest convenience to discuss how we can turn this experience into a positive one.

  • 5.0 out of 5
    April 12, 2019

    I just purchased a Subaru through Tom! Tom was extremely pleasant and easy to work with. Tom has great customer service and helped me with every question... I had. I would follow Tom to any dealership he worked at. When I buy another car I will definitely go through him, I highly recommend Tom Berry!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review, Alexandria. We are happy you had a pleasant experience working with Tom and our team for your vehicle. We look for...ward to working with you again here at Mercedes-Benz of Denver.

  • 5.0 out of 5
    April 3, 2019

    I was helped by Amos Ejuwa and his service was excellent. I came to Mercedes in a bad situation with two car loans and was upside down. Mr. Ejuwa was able... to get me out of that situation and into a brand new Mercedes.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review, Mudia. We are happy you had a pleasant experience working with Amos and our team for your vehicle. We look forward... to working with you again here at Mercedes-Benz of Denver.

  • 3.0 out of 5
    April 1, 2019

    This may be a Benz dealer, but in the end they're just another used car dealer in their customer treatment and negotiation tactics. I made an appointment... and drove 30mins to get there. Ended up getting handed off to a very nice salesperson who wasn't prepared. Had to go back inside to get the key. Had to go inside again to get the dealer plate, which he never found. Took me on a short test drive on back roads. Showed me a reconditioning report and said a repair had been done when it hadn't. I asked him if they were willing to take an offer or if they were a one-price dealer. He said they are a one-price dealer and don't take offers. I said okay, I'm going to look at some other cars and get back to you. He said, what is your offer? And then it was the same back and forth to the manager, talk of dealer handling fee, having me sign a paper with a hand-written offer, then coming back with different numbers. I could tell it was going to be an exhausting experience, so I just walked out. Like I said, just another used car dealer. Maybe it would've been different if I were buying a new Benz.

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Sung: I apologize for the experience you had at Mercedes Benz of Denver. If there is anything we can do to earn your business I would be happy to wo...rk with you directly so the process is seamless. Sara Tubbs, Sales Manager ? sara.tubbs@mercedesbenzofdenver.com

  • 1.0 out of 5
    March 30, 2019

    Eric was already pushy at the beginning. Than I offered him 1000$ bellow the price for a used car and he tells me to go xxxx myself. Horrible sellsman.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    My name is Sara Tubbs, Sales Manager at Mercedes Benz of Denver. I am sorry to hear about your experience with Eric, and would like to personally ass...ist you with making things right. Please reach out to me directly so we can address this asap, as we value your business. Sara Tubbs ? Sales Manager ? sara.tubbs@mercedesbenzofdenver.com ? 303-759-3400

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