BMW of Denver Downtown

I was planning on buying a car in the next year, so I thought I would just drop in to look at inventory. I liked the fact that the salesmen left me alone to look at my own pace. I immediately saw the car I wanted. Next day I thought that Id better go tell them that I wanted the car but still needed a couple of days to sell my current car. I asked Alexander if I could put a deposit or some sort of retainer to keep the car until I could return to do the paperwork. Having bought new cars before I dreaded the paperwork. To my surprise, in no time we had already finished the paperwork and I was the proud owner of a new M235xi. I was going to use the BMW app to pick the colors and interiors but the car that was there was exactly as I would have designed it. I won't pick it up for 2 more days because they have a wonderful computer whiz named Leah who will school me on the electronics and functions of the new car. I got home and was prepared to call my current insurance company next day to insure the new car and I got a call from Autocomplete. Im not sure if they work in tandem with BMW but they offered quotes from a whole list of insurers and I was able to easily pick the one that suited me. Everything about the purchase experience was seamless. I asked Alex if they work on commission and he said they strived to satisfy the customer so they would be repeat customers and thus more sales. Very good strategy! Easiest new car purchase I have ever experienced.

Overall customer relationship skills were excellent. I Bought a used car that was not ready to go when I flew in to pick it up because of a poor inspection. They worked hard get it right. But, it took awhile.

Very nice and willing to take us on multiple test drives so we can decide

My sales person Mike demers was the best sales person I've had in a long time good guy straight talker smart intelligent.

This was our 4th BMW purchase from this dealership. They are professional and personable to work with. We appreciate their efforts to keep us as customers and we will come back again.

I been buying cars for over 15 years and this is the best place I ever been thank you so much to jay the manager and Ryan . Jay the manager give me a very good treat even on my work clothes very respectful person.

Alex was amazing! He made the car buying experience wonderful! We highly recommend this dealership to anyone!

Nate was fantastic! Helped me get into a new mom car that I can feel comfortable having my newborn in! Very smooth process and couldn’t be happier with my decision to come here!

Great process, no dealer handling or hidden fees Straight to the point and no haggle on trade values. Thank you Arsen and the BMW team

Salesman was helpful and knowledgeable.. Was an A plus experience start to finish. Would recommend you to anybody and would buy from you again.