Reviews
Write a reviewgougers and ghosted
reached out several times regarding a car they had offered of and on. It has raised $3k in the last year they have been unable to sell it and wanted to know if they would negotiate or if it had something done to justify the price hike, but recieved zero responses.
gougers and ghosted
reached out several times regarding a car they had offered of and on. It has raised $3k in the last year they have been unable to sell it and wanted to know if they would negotiate or if it had something done to justify the price hike, but recieved zero responses.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I just purchased my second Expedition from Northwest Auto...
I just purchased my second Expedition from Northwest Auto Group. Brian made the purchase quick and easy, from start to finish. The best customer service ever. Looking for a vehicle, contact them. You will be happy you did.
I just purchased my second Expedition from Northwest Auto...
I just purchased my second Expedition from Northwest Auto Group. Brian made the purchase quick and easy, from start to finish. The best customer service ever. Looking for a vehicle, contact them. You will be happy you did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing car buying experience
I have never had a better experience buying a car. This dealership is truly amazing. I would highly recommend them. And Ernesto was great! I will only buy my cars from her on out.
Amazing car buying experience
I have never had a better experience buying a car. This dealership is truly amazing. I would highly recommend them. And Ernesto was great! I will only buy my cars from her on out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Going beyond
Ernesto went above and beyond. He listened and tried finding my perfect car. He exhausted every possibility. He followed up with me multiple times. He always got the job done quickly.
Going beyond
Ernesto went above and beyond. He listened and tried finding my perfect car. He exhausted every possibility. He followed up with me multiple times. He always got the job done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My overall experience was great.
Ernesto was very helpful, friendly and polite he helped me find what I was looking for, for my first car. My overall experience was great.
My overall experience was great.
Ernesto was very helpful, friendly and polite he helped me find what I was looking for, for my first car. My overall experience was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and comfortable
Ernesto was very helpful in showing me all about my new car and extremely polite. A model employee. And always said hi whenever I came back in. Zander was super nice as well and made the buying process easy and understandable. Thanks guys!
Easy and comfortable
Ernesto was very helpful in showing me all about my new car and extremely polite. A model employee. And always said hi whenever I came back in. Zander was super nice as well and made the buying process easy and understandable. Thanks guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service!
Ernesto is such a great sales rep! He is very knowledgeable about the cars and is so friendly. Also the fact that he speaks Spanish is great! I would definitely recommend Ernesto!
Excellent customer service!
Ernesto is such a great sales rep! He is very knowledgeable about the cars and is so friendly. Also the fact that he speaks Spanish is great! I would definitely recommend Ernesto!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Specific car
Ernesto Herrera helped me find a certain car I was looking for. I asked for something small but that would still fit all my 3 car seats. He found me a black 2011 Audi A4. The dealer did a great job providing carfax. I would definitely recommend Ernesto Herrera at Northwest Auto group
Specific car
Ernesto Herrera helped me find a certain car I was looking for. I asked for something small but that would still fit all my 3 car seats. He found me a black 2011 Audi A4. The dealer did a great job providing carfax. I would definitely recommend Ernesto Herrera at Northwest Auto group
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
Helped me get into a car I could afford and was in my budget. I would recommend anyone to them they are friendly and very helpful.
Awesome
Helped me get into a car I could afford and was in my budget. I would recommend anyone to them they are friendly and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car