Reviews
Buying experience.
Purchased a 2016 Accord Sport from Bob Straub last November. Buying a car is always stressful but this was a surprisingly pleasant experience. Straight forward and the best price I got after comparing to at least 3 dealerships. I hope their Service Dept. will be as good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
received excellent service from maintenance garage
I took my car in for the 20,000 service. I was greeted by a Service Advisor, Melanie Kochanski. She was courteous, polite, and very professional. (Something you seldom see these days.) She explained what was necessary and followed through. She kept me informed. Displayed a very dirty filter. Explained the purpose for it. She did not engage in a hard sell. When she finished explaining it, I knew I needed it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Front end repairs
Finally! My car was properly repaired! Ride great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
GREAT SERVICE,VERY FRIENDLY PEOPLE, EXCELLENT PRICE.
HAD THE OIL CHANGED ON OUR 2014 CRV. TOOK LESS THAN 45 MINUTES, PLUS THEY CHECKED OUT THE ENTIRE VEHICLE. VERY QUICK, RESPONSIVE, FRIENDLY PEOPLE TO DEAL WITH, VERY PROFESSIONAL, BEAUTIFUL & COMFORTABLE DEALERSHIP, ALWAYS MAIL US COUPONS TO USE FOR OUR SERVICE & MAINTENANCE NEEDS. ACTUALLY MAKES GETTING YOUR CAR SERVICED A PLEASURE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great! Thanks!
On behalf of my wife and myself.I am reviewing our car buying experience and follow up for a premium wheel upgrade six months later First, we purchased our new 2016 HR-V from Page Honda of Bloomfield and Mike was my salesman. He provided us with a competitive price, plus we found him to be professional, friendly, courteous and patient. Mike provided us the opportunity to test drive a HR-V enough times so my wife and I could be certain it would be right for us. As a result, we purchased our new car from this dealership. Fast forward six months later and we are loving this vehicle so much that we decided to upgrade the stock wheels to the sharper, premium wheels to make our HR-V look even more special than it already did. I contacted the service manager Jason in the service department and he did an outstanding job to make this happen. Then, when it was going to take longer than expected when the day arrived to install the new wheels, he provided a free loaner car right away and call me when ready. When I arrived, the car looked wonderful with the new wheels and was also washed and clean inside/out. It felt as if I was taking new car delivery all over again! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good experience
Good efficient service, fair pricing and friendly staff. Service Advisor Brent Hestand was exceptional and provided great service. Will recommend this dealership to family members.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love this dealer!!
Melanie is a great service rep and is truly an asset to the Page Honda organization.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dean Flower
I was pleased with the service, but it always seems so expensive having gotten a B 6 and rear brakes. This is compared to GM & Ford dealer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Straight faced lied to me about oil consumption issues,
Poor service. Don't ever take your car here after it is out of warranty. I had a passenger side front wheel bearing going at 80k miles on my 2010 Accord. Went in to see if it would be covered by warranty. Ended up with a $1200 quote. They said both front bearings we in fact shot. They also said I had to replace the hubs and not the just bearings. So I went to the Local Muffler Man in Lake Orion. I purchased a Timken Bearing on Amazon direct from the company for $70. Muffler Man charged me a few hundred to install. He also had a stethoscope and analyzed the other four bearings on the wheels and told me they were fine. After a few months of owning the car it began burning just under a quart of oil per 1000 miles. Obviously this really concerned me since I just purchased this car. Every time I took it in they told me STRAIGHT FACED that it was completely normal for the Accord to burn 1 quart for 1k miles. What the heck?? They told me I should be popping my hood every time I stop for gasoline to check oil. What the heck??? Is this the 1950's?? I have never owned a car that burned any oil. So anyways, I suffered through this for about a year or more till I started having plug fowling issues. Finally, they agreed to put in a new engine - which subsequently has never quite run right. It surges when cold. Etc. The dealer says they will spray the intake with some cleaner... It took about a week and half for the engine to be installed. When I went to pick up my car they were hesitant to pay for the rental I had to use during this time... The first week of owning the car, one of the AC lines burst. They took another line off a car in the back lot. My cooling has never been the same. Took it in that summer and they said it is within spec. So I purchased some thermometers at AutoZone and took another new Accord for a test ride and monitored temperature from the AC outlet. It was considerably cooler than my Accord. Again, service said my car was within specification. So should I not expect my 9 month old car to have the same cooling as another new car on the lot? Ow well beware. Next Honda, if I ever consider again, will be from a different dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Computer Tech
very friendly and helpful people. Free coffee and tea when waiting, nice atmosphere.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase