Reviews
While I was just in the initial stages of looking, the
While I was just in the initial stages of looking, the dealership wasn't very communicative during the process. Emails would go unanswered, and even when they were answered, it took days for a response. Finally, I was told a couple of times by the Internet sales rep that her manager would contact me. He never did. Maybe my situation was a red flag, but give me the court of explaining the lack of communication and/or why things were handled they way they were
While I was just in the initial stages of looking, the
While I was just in the initial stages of looking, the dealership wasn't very communicative during the process. Emails would go unanswered, and even when they were answered, it took days for a response. Finally, I was told a couple of times by the Internet sales rep that her manager would contact me. He never did. Maybe my situation was a red flag, but give me the court of explaining the lack of communication and/or why things were handled they way they were
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thomas is easy going to can tell you all about the Mazda
Thomas is easy going to can tell you all about the Mazda products inside and out. Live my new car
Thomas is easy going to can tell you all about the Mazda
Thomas is easy going to can tell you all about the Mazda products inside and out. Live my new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The whole experience was amazing.
The whole experience was amazing. Start to finish. I highly recommend Thomas and the team. Love my new Mazda.
The whole experience was amazing.
The whole experience was amazing. Start to finish. I highly recommend Thomas and the team. Love my new Mazda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas big red is an amazing Mazda sales person.
Thomas big red is an amazing Mazda sales person. Super knowledgeable and no pressure. Highly recommend
Thomas big red is an amazing Mazda sales person.
Thomas big red is an amazing Mazda sales person. Super knowledgeable and no pressure. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom was very professional and easy going.
Tom was very professional and easy going. Took the time to explain all the features and truly made the buying experience easy.
Tom was very professional and easy going.
Tom was very professional and easy going. Took the time to explain all the features and truly made the buying experience easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas Bigred he was amazing.
Thomas Bigred he was amazing. Very knowledgeable. He made the car buying experience a joy. Strongly suggest talking to him of looking for a new car.
Thomas Bigred he was amazing.
Thomas Bigred he was amazing. Very knowledgeable. He made the car buying experience a joy. Strongly suggest talking to him of looking for a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Entire staff was welcoming and knowledgeable.
Entire staff was welcoming and knowledgeable. We have purchased numerous vehicles from Mastria and this experience has surpassed the high standard that is usually met. Great job, especially Thomas Belliveau!
Entire staff was welcoming and knowledgeable.
Entire staff was welcoming and knowledgeable. We have purchased numerous vehicles from Mastria and this experience has surpassed the high standard that is usually met. Great job, especially Thomas Belliveau!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Justin was a great sales person to work with.
Justin was a great sales person to work with. Very knowledgeable and patient. He provided a very comprehensive test drive, we loved the process
Justin was a great sales person to work with.
Justin was a great sales person to work with. Very knowledgeable and patient. He provided a very comprehensive test drive, we loved the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used their service Department this week.
Used their service Department this week. They were proficient and quick. Had overall vehicle inspection, oil change, state inspection and sway bar repair completed in two hours! They sent a video explaining what they saw. Made recommendations for tires to be replaced probably at next years inspection and brakes were graded a 4 on the front and 6 on the back! Will have front ones probably done within the year! I bought my 2016 Mazda 6 here and have a great experience with their sales and service departments! I hope to buy my next vehicle from them in about 2 years!!
Used their service Department this week.
Used their service Department this week. They were proficient and quick. Had overall vehicle inspection, oil change, state inspection and sway bar repair completed in two hours! They sent a video explaining what they saw. Made recommendations for tires to be replaced probably at next years inspection and brakes were graded a 4 on the front and 6 on the back! Will have front ones probably done within the year! I bought my 2016 Mazda 6 here and have a great experience with their sales and service departments! I hope to buy my next vehicle from them in about 2 years!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very disappointing experience.
Very disappointing experience. When I asked for the general manager to call me, I never heard from anyone. It took several trips to the dealership before I was able to take the car home. I had a loaner for an entire week, I finally called and miraculously it was registered the next day! I would not recommend this dealership to anyone!
Very disappointing experience.
Very disappointing experience. When I asked for the general manager to call me, I never heard from anyone. It took several trips to the dealership before I was able to take the car home. I had a loaner for an entire week, I finally called and miraculously it was registered the next day! I would not recommend this dealership to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase