Mastria Mazda

Came into the dealership a little on edge first time looking at a new car but big red was there to make it all easy and understandable

Thank you thomas and mastria for the great experience. Cant wait to drive my new cx5.

I’d recommend big red to anyone looking for a new Mazda. Very professional and easy to work with. Thank you.

Come see Big red. Thomas is very knowledgeable and a true mazda professional. Highly recommend anyone to him and the dealership.

What a great experience. Dylan was spectacular. Worked quickly and efficiently to get car on the road in the same day we bought it. Ryan was professional in the finance department and treated us with respect. Best experience in buying a car I ever had. Highly recommend this dealership.

Initially, I had a good feeling about Mastria Mazda The staff Colton Connell, the finance manager, and manager Edgar Monterrosa, were all warm and welcoming. But like a great movie with a disappointing plot twist, things started to shift once we got into the fine print. My lease buyout was supposed to be $27,524. Somehow, the final purchase price ended up being $28,040. I was told this was because they were “buying the vehicle from themselves” and needed to “inspect it.” Fascinating logic, charging me $500 for the privilege of buying my own car, which I’ve cared for since mile one. Must be a new industry trend. Then came the financing fun. Despite having solid credit, I got the privilege of watching nine credit inquiries stack up while they hunted for a loan. There were offers at 20%, 18%, and a few other eyebrow-raising rates before finally landing at 9%. I suppose “throw everything at the wall and see what sticks” is a financing strategy now? I also declined all the extra bells and whistles, no GAP insurance, no maintenance plans. It’s a new car. I’m the only owner. But saying “no thank you” to all of that didn’t go over too well. You could almost hear the commission slipping away, and the mood shifted fast. The cherry on top? I had to pay $35 out-of-pocket for an inspection I was told would be reimbursed. That was over a month ago. Since then, it's been an ongoing game of voicemail tag and vanishing accountability. Funny how the follow-up energy fades once there’s no more money to squeeze out of you. To sum it up: friendly up front, slippery in the middle, and invisible at the end. If you like your car buying experience with a side of smoke and mirrors, this is your place. Otherwise, proceed with caution and maybe bring your own magnifying glass for the fine print.

Great experience buying a car with Dan at Mastria in raynham, the process was clear and easy. Also great customer service by Paul in service department when there were a few glitches that needed to be addressed, he was very professional. We are happy with our new used CX5!

Dylan was an awesome to work with for the purchase of my new car! He knew the car very well and was able to answer all my questions. I highly recommend him and Mastria Mazda. Everyone there helped to make my experience great!

They were very accommodating . My situation, with a hospice home bound husband, was taken into account. And I truly love my 2025 cX5! Thanks to Mike L. and Thomas, especially!

Good service and communication on an insurance job. It turned out animals ate through my wiring and they fixed it while dealing with insurance.