Reviews
Write a reviewPleasant Service
Unfortunately the car I was interested in was gone, but speaking with them over the phone was so casual yet professional. No pressure, wholesome, and friendly. Made me wish they had another car (I'd be interested in) just so I could purchase with them. Great customer service so far. Check their website as it's updated b4 cars site.
Pleasant Service
Unfortunately the car I was interested in was gone, but speaking with them over the phone was so casual yet professional. No pressure, wholesome, and friendly. Made me wish they had another car (I'd be interested in) just so I could purchase with them. Great customer service so far. Check their website as it's updated b4 cars site.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Been dealing with Pete Kitts since about 1984.
Needed a dedicated reliable car to go to Clifton Springs hospital and back once or twice a week. Told the Mrs. to go to Pete Kitts and find me something. SUBARU Forester 2010. Wow - what a machine! Between the Mrs. and Tom, transaction went great. I showed up and just paid for it. A little $ haggle, but Tom knew what he was doing. Love that Forester. Has no vices. Most reliable vehicle I have ever owned. Boxer engine will get 30-mpg. I pop the hood every Clifton trip - nothing is ever amiss! And not a bit of rust. Thank you to Tom for picking out that vehicle with the Mrs. Tom is the smartest car Sales guy I have ever met. But that is his business, and Pete Kitts was smart to acquire him. Jim in the shop will also work with you on problems. They serviced my Jeep Cherokee which was always a 'Shop Queen.' Highly recommend, just walk thru the door. But they keep a nice collection of used cars at there two locations. No rust buckets. Out of state cars.
Been dealing with Pete Kitts since about 1984.
Needed a dedicated reliable car to go to Clifton Springs hospital and back once or twice a week. Told the Mrs. to go to Pete Kitts and find me something. SUBARU Forester 2010. Wow - what a machine! Between the Mrs. and Tom, transaction went great. I showed up and just paid for it. A little $ haggle, but Tom knew what he was doing. Love that Forester. Has no vices. Most reliable vehicle I have ever owned. Boxer engine will get 30-mpg. I pop the hood every Clifton trip - nothing is ever amiss! And not a bit of rust. Thank you to Tom for picking out that vehicle with the Mrs. Tom is the smartest car Sales guy I have ever met. But that is his business, and Pete Kitts was smart to acquire him. Jim in the shop will also work with you on problems. They serviced my Jeep Cherokee which was always a 'Shop Queen.' Highly recommend, just walk thru the door. But they keep a nice collection of used cars at there two locations. No rust buckets. Out of state cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words. We try very hard to provide good, reliable cars at reasonable prices. We take the time to go through each & every one of them before we deliver them to ensure that they are in excellent condition. Thank you again for your business, we appreciate it!
Bought vehicle
Awesome and thanks needed a good truck the guys were honest and helpful..a real old fashion home. Town dealer Thanks again for you’re service and time
Bought vehicle
Awesome and thanks needed a good truck the guys were honest and helpful..a real old fashion home. Town dealer Thanks again for you’re service and time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your kind thoughts. We are a family owned & operated business and have been helping the motoring public for over 50 years! We have 2nd & 3rd generation customers who place their trust in us and we appreciate each and every one of them. We try hard to ensure that every car we sell is in excellent condition and is right for each individual customers' needs. The vast majority of the cars we sell come from out of state. It is more of a challenge to get them for you, but we feel that they are worth the extra time & effort because they do not have the rust problems many local cars have. Thank you again for your business, we appreciate it!
Over the top experience
I had an amazing experience purchasing my new Subaru from Pete Kitt’s. The service was above average as they worked together as a team to meet all of my needs and walk me through the process. The sales team also ensured all of the repairs were complete and the car met my standard of quality prior to me leaving the lot. What a blessed experience I had in purchasing my car. Thank you for EVERYTHING Team Pete Kitt’s!!!!!
Over the top experience
I had an amazing experience purchasing my new Subaru from Pete Kitt’s. The service was above average as they worked together as a team to meet all of my needs and walk me through the process. The sales team also ensured all of the repairs were complete and the car met my standard of quality prior to me leaving the lot. What a blessed experience I had in purchasing my car. Thank you for EVERYTHING Team Pete Kitt’s!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the nice review. We worked hard to get your car prefect for you & it's nice to hear your words of appreciation.
Great Experience
My buying experience with Pete Kitt’s was great! It was my first stop in looking for a new car and after looking at just two cars, I found the one I loved. JR and Jodie were great help and made the experience that much easier :)
Great Experience
My buying experience with Pete Kitt’s was great! It was my first stop in looking for a new car and after looking at just two cars, I found the one I loved. JR and Jodie were great help and made the experience that much easier :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not go here
This place is TRASH!! They sell piece of xxxx cars and “fix” them horribly and then expect YOU to pay for their mistake. Car has been in the shop 80 days in less than a year!
Do not go here
This place is TRASH!! They sell piece of xxxx cars and “fix” them horribly and then expect YOU to pay for their mistake. Car has been in the shop 80 days in less than a year!
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are sorry that you have had problems with your vehicle. Since we do not know who you are, we can not reach out to you to try to help you. I would like you to know that we inspect each & every car we sell and repair any problems that we find. We also drive them ourselves to ensure that we have not missed anything. Even with this effort, we do sometimes experience breakdowns after selling a car. I can assure you that if we had any way of knowing what would break down in the future, we would correct those problems as well. Unfortunately, we have no crystal ball, but are willing to work with customers who have problems. We do apologize again for the problems that you have experienced.
Owner
I was very impressed with the professionalism and great customer service. I understand that this service on behalf of the insurance company is a courtesy that Pete Kitts offers and I am honored to call this business a hometown company with old fashion values.
Owner
I was very impressed with the professionalism and great customer service. I understand that this service on behalf of the insurance company is a courtesy that Pete Kitts offers and I am honored to call this business a hometown company with old fashion values.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the nice review. We appreciate that it means a lot to you to do business with local people. We feel the same way & try to support local businesses as well.
Owner
Pete Kitts is close and convenient to my work. I was able to bring my vehicle in without an appointment and the gentlemen there was very helpful with my service request.
Owner
Pete Kitts is close and convenient to my work. I was able to bring my vehicle in without an appointment and the gentlemen there was very helpful with my service request.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
Tom took care of me personally because person that normally does it wasn’t in. He wAs very helpful and I was very thankful. I would highly recommend Pete Kitts
Owner
Tom took care of me personally because person that normally does it wasn’t in. He wAs very helpful and I was very thankful. I would highly recommend Pete Kitts
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We do our best to help people. Thank you for recognizing this.
BUYER BEWARE!
Don't buy from here unless you want to go further in debt! They lie and say they fix things but we just had to put 2300 into vehicle my daughter bought! Kitts told her tires were good..Wal mart wouldnt replace one..all 4 we're bad...$500 later..told her brakes, wheel alignment etc were replaced! Just spent 1800 at goodyear making it right! Dont buy from them! Complete rip off artists
BUYER BEWARE!
Don't buy from here unless you want to go further in debt! They lie and say they fix things but we just had to put 2300 into vehicle my daughter bought! Kitts told her tires were good..Wal mart wouldnt replace one..all 4 we're bad...$500 later..told her brakes, wheel alignment etc were replaced! Just spent 1800 at goodyear making it right! Dont buy from them! Complete rip off artists
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are sorry that you have had problems with your vehicle. Please know that if one of your tires was damaged, we would have been happy to find a suitable replacement for you. Unfortunately, some shops, like Walmart will not replace just one tire, they insist on selling them only in a set of four. We do not know why the brakes were replaced. However, we know with 100% certainty that all four brakes were inspected before the car was sold and all of them were working properly. We have been in business for over 50 years and would NEVER sell a car with brake problems. NEVER!