Reviews
Excellent Service
I've been shopping for cars for 35 years, in and out of all different dealerships, I honestly have to say this has been one of the best experiences with a dealership and I thank Lester Glenn Ford for the excellent service. Wonderful employees and a 5 Star Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to leave us this review! We are thrilled to hear about your experience with our sales and service departments and that our team was so helpful throughout the whole process. It's a wonderful compliment to know that we stood out in the way that we did - this is what the Lester Glenn Experience is all about! Thank you so much again and we hope to see you back soon! Enjoy!
Great Experience!
I was interested in the Ford Explorer Sport for awhile now, but I wasn't sure if i was really going to get one soon or not. I wasn't looking forward to going to several different dealers to try and find the best price. I went to visit Lester Glenn Ford, and met Brian Taylor. He was a really cool guy, and very professional, as was everyone else at the dealership. He was easy to work with, and didn't haggle me on prices at all. He did his best to give me the best deal that he possibly could, and I drove the car home the next day. I would definitely recommend anyone that goes to Lester Glenn to talk to Brian. Great guy, and a great place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Anthony, thanks so much for this great review! We are so happy to hear about your experience with our dealership and that everybody was so helpful while you were buying your new car. It's great to know that our team went the extra mile to make sure you were able to get such a great deal on the car you wanted. We truly appreciate your positive feedback and we look forward to seeing you again in the future. Thanks so much again and we look forward to seeing you again soon!
Awesome
No hassleing , great price , took my trade in and no problem, special thanks to Brian and Mitch, very professional guys. Definitely recommend this dealer . Top notch dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us this review! It's wonderful to hear that you had such a positive experience with our dealership and that our team worked so hard to get you into the car you wanted. We wish you lots of luck with your new vehicle and we hope to see you again soon!
Lester Glenn Ford is the only way to go!
I have dreaded the car buying experience for as long as I can remember. I normally set aside an entire day If I am going to buy a car. It has always been an agonizing ordeal. Lester Glenn Ford is like nothing I have ever experienced before. I had the pleasure of dealing with Joseph Frank for my new car and cannot say enough about how efficiently, honestly and quickly he was able to get me driving my fully loaded Ford Fusion! He asked me what I needed, what I could afford and within minutes had me approved!!!! He never pushed me but always offered support and wanted to make sure I was getting the best deal possible. When I arrived at the dealer to pick up my car he had a sales associate, Ashur Hayes, help me with my paperwork. Ashur was so patient with me. He explained all the features my car offered and even helped me link my phone! I am still shocked everytime I open front door and see my beauty in the driveway. I would recommend everyone I know to go to Lester Glenn Ford to experience what car buying should be!!! Thank you Thank you Thank you Gratefully Griselle🤗
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Griselle, thanks so much for this awesome review. We are so happy to hear that you had such a wonderful experience with our dealership and that everyone was so helpful and accommodating while you were buying your new car. It truly sounds like our team went the extra mile to make sure everything went as smoothly as possible and that you were able to get such a great deal. We very much appreciate all of your kind feedback and we look forward to seeing you again in the future! Congratulations and enjoy :)
Great dealership great customer service
We needed to get a car asap and our credit was not good we had gone to 2 dealers already and they just lied to us Lester Glenn was the best they did everything they said they would and more we were approved but than we had a change in our status but Lester Glenn stay right with us and went beyond what a normal dealership would and got us approved again at a interest rate lower than we expected and in the same vehicle they were the best in all facets as a dealer we will definitely be going back to them and recommend them to our friends and family they were the best and really came through for us
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They're all about you!
I was interested in a used jeep in mint condition they had on their lot, the night I went in to see it I was offered an amazing deal. It was a "tonight only" special, however, when I told the guys I would not be leaving with it tonight, they told me they would stand by their deal if I were to come back. Joe jumped through hoops to get me the rate I wanted along with an amazing deal. Throughout this process they were so patient and attentive! I'm gonna recommend this place to everyone I know going to buy a new car. The only downfall they did have with me was the morning I went to pick up my jeep, I noticed there was a ding in the door, an obvious sign of someone swinging their door open and hitting it. When I noticed it they said they would call me to make an appointment to fix it and I haven't heard from them. They still get 5 stars because everything they did, they went above and beyond and I trust theyll get this dent fixed for me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this great review! We're so happy to hear about your experience with Joe and that everyone went the extra mile to make sure you were able to get the car you wanted at a great price. It's awesome that everyone was able to make you feel so comfortable and answer all of your questions. If you ever have any questions or concerns going forward, please don't hesitate to reach out. Thanks so much again and enjoy!
Pain-Free lease experience!
I was so comfortable with my time spent at Lester Glenn Ford and the way Eric Leshin my salesperson understood my needs and did his best to accommodate me. I test-drove the Edge and the Explorer and decided the Edge was more in line with what I wanted in a vehicle. I met with Chris (the financial manager) who informed me of various options that were available. The dealership took care of my return lease (which was from a different dealer/manufacturer ) and this made things even smoother. I picked up my new car a couple of days later, at my convenience, and again experienced no hassle and a smooth transition. I will be leasing from Lester Glenn going forward!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for leaving us this wonderful review! It's so great to hear that Eric went above and beyond to make sure you found the car that was right for you. We're glad to hear that all of your questions were answered and that you were able to get your new car in no time! Congratulations on your lease - we wish you lots of luck! Thanks again and enjoy!
Leased New 2017 Ford Escape SE
Upon arrival, we were greeted by Eric and he did not hound us but rather made my wife and I feel comfortable with working with him throughout the sales process.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to leave us this great review! It's so great to hear that everything went so smoothly while you were buying your new car and that Eric was so helpful and accommodating. Congratulations on your new car and we hope to see you again in the future! Enjoy!
Service Department...THANK YOU!!!!!
Throughout my years of car ownership, I have never been compelled to write a review about any service department until now. My car was in for a non-warranty related issue. The service department offered guidance, saved me money, had my vehicle fixed in a timely manner, were incredibly professional and friendly, kept me up to date on my vehicles progress and returned it to me in BEAUTIFUL condition. Over and above! I am incredibly grateful! Thank you, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us this great review! We are so thrilled to hear about your experience with our service department and that our team was so helpful and informative throughout your time with us. We're so glad that we were able to fix your car in a timely manner and at a price that was most affordable for you. We very much appreciate your feedback and we look forward to seeing you back again in the future! Thanks again!
Easy to work with
I purchased a new Ford Escape for my wife. Did some research and decided on the Escape. Salesman Ashur Hayes was very helpful.Told him what my wife liked in a car and found something on the lot that fit my price and needs. Brought my wife in to test drive the Escape. Two hours later we drove in home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review! We're so happy to hear about your experience at our Ford store and that Ashur was so helpful in finding the right car for you and your wife. It's wonderful that everything went so smoothly and easily and that you were out of there in no time. Congratulations on your new Escape and we look forward to seeing you again in the future!