[{"id":303870,"firstName":"Matt","lastName":"Rock","titleText":"Director of Finance","shortBioText":"Matt has been with Volkswagen since 2009. He is originally from Sarasota, Florida.","emailTxt":"mattr@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":102,"imageUrl":"https://cdn-user.dealerrater.com/images/f61857071aec.jpg","drDealerId":13904,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":303979,"personPtyId":31124282,"firstName":"Oleg","lastName":"Robu","titleText":"VW Sales Consultant","shortBioText":"Oleg has been with Volkswagen since 2014. He is originally from Chisinau, Moldova.","emailTxt":"olegr@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/42ea79dd1fca.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1388534400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":405861,"personPtyId":31137301,"firstName":"Larry","lastName":"Fitzpatrick","titleText":"VW Brand Specialist","shortBioText":"Know as the Tall Hawaiian here in Atlanta this surfer from Hawaii loves people and loves VW's.\r\nThis combination proves to be a fun way to purchase a vehicle. Larry is also retired U.S Army.\r\nCome support your local Veteran and have some fun while you look at vehicles!","emailTxt":"lfitzpatrick@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/113e6c3a29e0.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"862444800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":436037,"personPtyId":32376643,"firstName":"Keenan","lastName":"Jones","titleText":"Sales Consultant","shortBioText":"Keenan has been in the car business for 15 years. Father of 5 (1 girl and 4 boys). He truly loves working with people and has come to realize how vital customer relationships are is in the preparation of achieving success in all endeavors. Family is most important to him! It is with the same passion and innovation that he has had a Retired Realtor and Sales Manager. He hopes to bring these exemplary skills to your buying experience.","emailTxt":"Keenanj@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/2fb635e6735a.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1036108800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":405862,"personPtyId":31137753,"firstName":"Gem","lastName":"Baydemir","titleText":"VW Brand Specialist","shortBioText":"I was born in Istanbul & but at the age of 19 I left my country to work as a Dining Waiter on Cruise Ships (Celebrity Cruises). I moved to Georgia in 2006 and have served in the Automotive Industry for 12 years. I love helping people to buy cars.","emailTxt":"cemb@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/275548fe74af.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1480550400","industryStartDtUtc":"1120176000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":405867,"personPtyId":47647735,"firstName":"Rafael","lastName":"Sandoval","titleText":"Assistant Service Manager","shortBioText":"Rafael's ability to speak fluent Spanish makes him an extremely valuable member of our service team. Se Habla Español","emailTxt":"rafaels@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/0be0fa3e7db4.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1472688000","certifiedEmployee":true,"deptDscrp":"Service"},{"id":303978,"personPtyId":31124424,"firstName":"Alex","lastName":"Tsankov","titleText":"Product Specialist","shortBioText":"Alex is originally from Bulgaria. He is a VW enthusiast as well as a single Dad to an adorable 5 year old daughter, Sofia.","emailTxt":"alext@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/460005165b5a.jpg","drDealerId":13904,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":405872,"personPtyId":31123946,"firstName":"Kevin","lastName":"Chung","titleText":"Finance Manager","shortBioText":"Kevin moved to Atlanta in 2002 from Chicago and has been in the automotive industry for more than 10+ years! In his free time Kevin enjoys playing golf.","emailTxt":"kchung@jimellis.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":83,"imageUrl":"https://cdn-user.dealerrater.com/images/7060e53d02a9.jpg","drDealerId":13904,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":550598,"firstName":"DeMarkus","lastName":"Tate","titleText":"Service Advisor","emailTxt":"demarcust@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":550597,"firstName":"Arianna","lastName":"Durham","titleText":"Service Advisor","emailTxt":"adurham@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/5ec0812d2c8f.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":550599,"firstName":"Stephen","lastName":"Garvey","titleText":"Service Advisor","emailTxt":"stepheng@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":405864,"personPtyId":32374234,"firstName":"Jose","lastName":"Vazquez","titleText":"VW Sales Consultant","shortBioText":"","emailTxt":"josev@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/a44e0a9e26da.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1049155200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":551572,"personPtyId":51459789,"firstName":"Drae","lastName":"Lloyd","titleText":"VW Brand Specialist","emailTxt":"drael@jimellis.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":408098,"personPtyId":31138702,"firstName":"Todd","lastName":"Brafford","titleText":"Business Development Rep.","shortBioText":"Todd Brafford has had a very interesting career. He's gone from a professional football player, to movie star, to retired WWE Wrestler know as Todd Champion and now we are grateful to have him as a member or our sales team.","emailTxt":"tbrafford@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/a1347a9ba0d0.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":433425,"personPtyId":31125511,"firstName":"Luke","lastName":"Bialas","titleText":"VW Brand Specialist","shortBioText":"","emailTxt":"lukeb@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/a70ae093e35b.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1441065600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":303999,"personPtyId":45378394,"firstName":"Kevin","lastName":"Hartley","titleText":"Technician","emailTxt":"khartley@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/e8ffd5c9641b.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":408027,"personPtyId":31121980,"firstName":"Lina","lastName":"Vallejo - Gamby","titleText":"Business Development Rep.","shortBioText":"Lina is a valued member of our Business Development Team. She is originally from Colombia. She moved to New York when she was 8 years old. She has lived in Atlanta for the past 7 years. Se Habla Español!","emailTxt":"linav@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/064dcdbd4766.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":459755,"personPtyId":34595369,"firstName":"Clayton","lastName":"Hays","titleText":"Sales","emailTxt":"Chays@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/543e260fb2b6.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1448928000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550596,"firstName":"Glenn","lastName":"Benedikt","titleText":"Service Advisor","emailTxt":"glennb@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/590e55b6b8d8.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":405871,"personPtyId":31123842,"firstName":"Frank","lastName":"Dickenson","titleText":"Sales Manager","shortBioText":"Frank is happily married with 7 children! He began his career with Jim Ellis as a member of the Sales Staff at one of our sister stores in 2013. He has been one our Sales Managers for 3 years and we are proud to have him as a part of our Volkswagen Family.","emailTxt":"frankd@jimellis.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/0531febac497.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":303982,"personPtyId":31124425,"firstName":"Raul","lastName":"Sanchez","titleText":"VW Brand Specialist","shortBioText":"Raul is originally from Los Angeles, CA . He has been in the automotive industry and with Jim Ellis since 2010 and owns 4 Volkswagens. His professionalism and high quality customer service is an asset to the Jim Ellis organization.","emailTxt":"rauls@jimellis.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/992dce10ac71.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1385856000","industryStartDtUtc":"1267401600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":304039,"personPtyId":31124288,"firstName":"Steven","lastName":"Rotenstein","titleText":"General Manager","shortBioText":"Steve lives in Woodstock Ga. He's a Veteran of the US Navy and has had a 20+ year career in the automotive industry.","emailTxt":"srotenstein@jimellis.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/45157b86ce23.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1446336000","industryStartDtUtc":"907200000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":549477,"personPtyId":50900326,"firstName":"Zach","lastName":"Boyanton","titleText":"VW Brand Specialist","emailTxt":"jboyanton@jimellis.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/da179472da16.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":303994,"firstName":"Gib","lastName":"McClure","titleText":"Technician","shortBioText":"Gib has been with Jim Ellis since 1995. He has 26 years of auto tech experience, 19 with VW.\r\nGib is originally from Marietta GA.","emailTxt":"gibm@jimellis.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/2a4e7db665c8.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":303995,"personPtyId":31127088,"firstName":"Jeff","lastName":"Adams","titleText":"Technician","shortBioText":"Jeff has been with Jim Ellis since 2013. He has 23 years of auto tech experience, and 5 with VW. Jeff is originally from New Hartford, Connecticut and has been a VW owner for over 21 years.","emailTxt":"jeffreya@jimellis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/6907a7a9853b.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":304000,"personPtyId":31126926,"firstName":"Dustin","lastName":"Rhodes","titleText":"Technician","shortBioText":"Dustin has been with Jim Ellis since 2013. He has 3 years of auto tech experience, all with VW. Dustin is originally from Marietta, Georgia.","emailTxt":"dustinr@jimellis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/a80ae11ccb38.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":303971,"firstName":"Charlie","lastName":"Kimsey","titleText":"Parts Manager","shortBioText":"Charlie has been with Volkswagen since 2002, and is a Georgia boy from Marietta.","emailTxt":"charliek@jimellis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/25786c64d43b.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":303996,"firstName":"William","lastName":"Palmer","titleText":"Technician","shortBioText":"William has been with Jim Ellis since 2012, and has 12 years of auto tech experience, all with VW. William is originally from Marietta, Georgia and is a VW owner for over 20 years.","emailTxt":"wpalmer@jimellis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/7c0bf09daa4c.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":304005,"firstName":"Josh","lastName":"May","titleText":"Parts Advisor","shortBioText":"Josh has been with Volkswagen since 2009 and is originally from Atlanta, Georgia.","emailTxt":"joshuam@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/69ef96e94b8f.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":294162,"firstName":"Chris","lastName":"Whiten","titleText":"Vice President","shortBioText":"Chris originates from Bradenton, Fl. He started his automotive career here in Atlanta after attending Westmar College. He has been a member of the Jim Ellis Automotive group since 2012.","emailTxt":"cwhiten@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/7580df02fc6a.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":304003,"personPtyId":50011188,"firstName":"Pam","lastName":"Elder","titleText":"Parts Advisor","shortBioText":"Pam is from Douglasville, Ga. She has 15 years of experience with Volkwagen and Audi. She has been with Jim Ellis since 2003!","emailTxt":"pame@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/9cd6133d0655.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":282109,"personPtyId":40362373,"firstName":"Stephanie","lastName":"Morris","titleText":"Senior Client Communications Manager","emailTxt":"stephaniem@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/c4eaa239b9a4.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":304011,"firstName":"Allison","lastName":"McGough","titleText":"Title Administrator","shortBioText":"Allison has been with Volkswagen since 2014, and she is originally from Atlanta, Georgia.","emailTxt":"allisont@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/9ad5d19f1811.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":304006,"firstName":"Jacob","lastName":"Puckett","titleText":"Wholesale Parts Assistant","emailTxt":"jacobp@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/b72dcd1cf333.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":303989,"firstName":"Karen","lastName":"Scott","titleText":"Warranty Administrator","shortBioText":"Karen has been with Volkswagen since 2011. She is originally from Savannah, Georgia and is a VW owner for over 17 years.","emailTxt":"karens@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/06b86e2b8b17.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":303976,"firstName":"Larry","lastName":"Hood","titleText":"Inventory Manager","emailTxt":"larryh@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/92f84fb886b7.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":304004,"firstName":"Sandra","lastName":"Hernandez","titleText":"Wholesale Parts","shortBioText":"Sandra is from Syracuse, NY. She has 12 years in the Automotive Industry and has worked with VW since 2013.","emailTxt":"sandrah@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/859aa97fcb94.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":303974,"personPtyId":41399505,"firstName":"Sandy","lastName":"Krekemeyer","titleText":"Controller","emailTxt":"sandyk@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/b37dfa524558.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":304010,"personPtyId":31124429,"firstName":"Brooke","lastName":"Mathis","titleText":"Billing Clerk","shortBioText":"Brooke has been with Volkswagen since 2012, and is originally from Memphis, Tennessee.","emailTxt":"brookem@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2225c291cbb1.jpg","drDealerId":13904,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1338508800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":304009,"personPtyId":31124286,"firstName":"Cathy","lastName":"Tague","titleText":"Accounts Payable","shortBioText":"Cathy has been with Volkswagen since 1995, she is originally from Marietta, Georgia.","emailTxt":"cathyt@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d8fd5be47bd2.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":304013,"firstName":"Shannon","lastName":"Mitchell","titleText":"Payroll & Accounting Clerk","shortBioText":"Shannon has been with Volkswagen since 2013, and is originally from Ft. Valley, Georgia. She has been a VW owner for over 3 years.","emailTxt":"shannonm@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a67bc1e0ac9e.jpg","drDealerId":13904,"certifiedEmployee":false,"deptDscrp":"Finance"}]

Jim Ellis Volkswagen of Kennesaw

Rectangle 48
Sales
Service Closed

Jim Ellis Volkswagen of Kennesaw Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2016

At our new VW and used car dealership in Kennesaw we provide a constantly updated inventory of new Beetle, Jetta, Passat

...

, Golf models and more, and used Volkswagen vehicles, and do so with an unparalleled commitment to customer service, no-hassle, no-obligation sales process, and by treating all our customers like friends. Conveniently located in Kennesaw,GA. We welcome first-time buyers, commuting professionals and families to visit us today to explore terrific car loan and lease packages on Volkswagen's renowned lineup of cars, wagons and SUVs. Because at the Jim Ellis Family of Dealerships, you've got a friend in the business.

"At Jim Ellis Volkswagen of Kennesaw, you can Always Expect the Best"

Service

Wheel Alignment (4WD)

$109.95 and up*

Oil, Filter Change

$89.95 and up*

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
675 lifetime reviews. Includes reviews of Jim Ellis Volkswagen of Kennesaw from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2018

    Arianna was very courteous and professional. Service was complete within stated time. I was apperiticiate who take care of their customers by respecting... their time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Jim Ellis Volkswagen Kennesaw

    We are glad to hear Arianna took great care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!


    Worked with:
    Arianna Durham

    Service Advisor

    (5.0) 8 reviews

  • 5.0 out of 5
    October 11, 2018

    Completely satisfied with every aspect of my visit. The service staff performed required service quickly and efficiently, keeping me well informed with... progress of work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Jim Ellis Volkswagen Kennesaw

    Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't... hesitate to call if you'd like further assistance!


    Worked with:
    DeMarkus Tate

    Service Advisor

    (5.0) 13 reviews

  • June 22, 2018

    We initially came to Jim Ellis VW on a vehicle we saw on Cars.Com and after arriving decided it was not the vehicle for us. We left and wasn't gone... 15 minutes when we received a call from the sales person about an alternative vehicle that was traded in and just made available. We returned and initially liked the vehicle but could not come to terms. We went back to our credit union and increased our pre-approval and continues shopping. Several days later we received a follow up call asking to schedule a meeting with the sales manager to see if they could earn our business. We declined the meeting but said we would come by informally and ask for the manager when we arrived. Upon arriving we spoke with the manager and he collected our requirements and assigned us a salesman to show us a couple of cars. My wife found a car she liked and the team at Jim Ellis VW worked with us tirelessly to get the deal done. In the end we allowed Jim Ellis to handle the financing because they were able to improve our rate and we reached a fair deal for the car. They stayed several hours after closing and never complained about the extra hours - that is a team dedicated to servicing the customer! We are a VW family and have been servicing our VWs at another location (closer to home) however moving forward we have officially joined the Jim Ellis VW family! Also if you are looking for a new or pre-owned vehicle see Keenan, he will make sure you are taken care of!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Dwayne! Our staff works hard to go the extra mile for our valued gue...sts. Thanks again for your business! Take care!

  • 5.0 out of 5
    October 11, 2018

    Jack is the man! We came to the dealership in a crunch for time due to having to pick up our kids from school. We got there and looked at the vehicle.... Took a few moments and test drove the vehicle. We advised to start the financial process and we would come back later that evening. We came back later on, tied a few loose ends and left the same day with our New Jetta. The entire process was great. We had a newborn and a two year old with us the first time, came back with our six year old and nine year old and still got it done. Thanks for working with us Jack! The vehicle is perfect -The Hurts

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jim Ellis Volkswagen Kennesaw

    Thank you for your kind words about Jack and congratulations on your new Jetta! If you ever need anything else from us, please feel free to give us a ...call or stop by. Be safe on the road!


    Worked with:
    Kevin Chung

    Finance Manager

    (4.6) 83 reviews

  • 5.0 out of 5
    October 11, 2018

    Everyone I spoke with was professional and respectful. Those qualities are in very short supply in the world today. I would recommend Jim Ellis Volkswagen... of Kennesaw to anyone wanting to purchase a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jim Ellis Volkswagen Kennesaw

    That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the r...ecommendation, and have an amazing day!


    Worked with:
    Alex Tsankov

    Product Specialist

    (4.9) 43 reviews

    Drae Lloyd

    VW Brand Specialist

    NOT RATED

  • 5.0 out of 5
    October 10, 2018

    I found a warm greeting immediately upon my entering the facility drive in. I was instructed to meet with Arianna, and she was professional, pleasant and... attentive. My car was serviced in an expeditious and efficient manner with all systems tested, fluids topped off and my car cleaned inside and out! This team went above and beyond to exceed my expectations. Kudos to the gentlemen in the waiting room who made sure that I had plenty to snack on and drink.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Jim Ellis Volkswagen Kennesaw

    Your comments keep us motivated and working hard for all our guests! Our staff works hard to go the extra mile for our valued customers. Please let us... know if there is ever anything else we can do for you! Safe travels!


    Worked with:
    Arianna Durham

    Service Advisor

    (5.0) 8 reviews

  • 5.0 out of 5
    October 10, 2018

    We acquired our new car last Saturday and it was such an enjoyable experience. Alex was very honest and very professional, he made us feel welcomed and... valued as customers. Going through finances with Matt was equally great. Also, it was very nice to receive mails and a video message from the GM. Generally, and as a returning customer, I???d always recommend Jim Ellis, Kennesaw.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jim Ellis Volkswagen Kennesaw

    Katherina, thank you for your kind words and recommendation of our dealership! If you have any further questions about your new vehicle, please give u...s a call. We're always happy to help!


    Worked with:
    Matt Rock

    Director of Finance

    (5.0) 102 reviews

    Alex Tsankov

    Product Specialist

    (4.9) 43 reviews

    Todd Brafford

    Business Development Rep.

    (5.0) 9 reviews

    Steven Rotenstein

    General Manager

    (4.6) 21 reviews

  • 5.0 out of 5
    October 10, 2018

    Alex and Matt provided great customer service. I definitely appreciated the honesty of both and the customer oriented approach they had. It wasn't just... about selling us a car. It was about creating a relationship. I was impressed when the GM reached out to us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jim Ellis Volkswagen Kennesaw

    Bob, we're happy to hear you had such a positive experience with Alex and our team! If you ever need anything else from us, please feel free to give u...s a call or stop by. Have an awesome day!


    Worked with:
    Matt Rock

    Director of Finance

    (5.0) 102 reviews

    Alex Tsankov

    Product Specialist

    (4.9) 43 reviews

    Steven Rotenstein

    General Manager

    (4.6) 21 reviews

  • 5.0 out of 5
    October 10, 2018

    I came in to the dealership for my 30,000 mile servicing on my 2017 Jetta. As usual, I drove in to the garage and was me by 2 greeters who welcomed me... and directed me to my service advisor. He was busy with another client on the phone and made multiple attempts to grab the attention of another service rep to help me. After a brief wait, another service rep appeared and processed my service request with an impressive sense of urgency. I was late for my appointment, so I was worried about how this would affect my appointment, but I was fully accommodated. I submitted my key and signed the service request and went to lunch, did a little shopping and came back about an hour later. Usually, my car would have been ready before that for an oil change and inspection, but I was getting a 30k service package with a software update. So, after an hour of sitting in a very comfortable waiting room with free wifi, coffee, sodas and snacks...Magazines, large screen TV, wireless charging station and children's play area...I was approached by my service rep and given a thorough explanation of what the techs have reviewed on my vehicle. I was given all of the recommendations of what preventative maintenance needs were discovered and what I will need in the future of my car. After I made my decisions on my service options, he did not try to upsell me on anything or pressure me on services I should purchase. He informed me that my car would be out of cleaning, soon. When he returned to let me know my car was ready, I had already signed all of the service forms and was able to walk to my car and drive away. As I was aalking to my car, I noticed how much cleaner it was that when I brought it in, and one of the greeters was polishing the inside of my driver's-side window. I felt like I had just bought the car brand new, again. I've never been happier when I left than bringing my car here for servicing. I was extremely impressed with my experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Jim Ellis Volkswagen Kennesaw

    Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't... hesitate to call if you'd like further assistance! Have a great day!

  • 5.0 out of 5
    October 10, 2018

    I received a letter about a recall for 2013-2017 VW's concerning the Engine Control Module (ECM). Everyone was friendly and efficient. They were also ready... to get to work. The enviornment was comfortable and clean. There were refreshments while you waited, and WiFi available. The work was completed, and I was on my way before knew it...Thanks!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Jim Ellis Volkswagen Kennesaw

    It is great to read such wonderful comments about your recent service experience with us! Please don't hesitate to reach out if there's anything addit...ional we can do for you.

View More Reviews