Jim Ellis Volkswagen of Kennesaw Hours
At our new VW and used car dealership in Kennesaw we provide a constantly updated inventory of new Beetle, Jetta, Passat
, Golf models and more, and used Volkswagen vehicles, and do so with an unparalleled commitment to customer service, no-hassle, no-obligation sales process, and by treating all our customers like friends. Conveniently located in Kennesaw,GA. We welcome first-time buyers, commuting professionals and families to visit us today to explore terrific car loan and lease packages on Volkswagen's renowned lineup of cars, wagons and SUVs. Because at the Jim Ellis Family of Dealerships, you've got a friend in the business.
"At Jim Ellis Volkswagen of Kennesaw, you can Always Expect the Best"
Wheel Alignment (4WD)
$109.95 and up*
Oil, Filter Change
$89.95 and up*
Read reviews that mention:
Arianna was very courteous and professional. Service was complete within stated time. I was apperiticiate who take care of their customers by respecting... their time.
We are glad to hear Arianna took great care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!
Completely satisfied with every aspect of my visit. The service staff performed required service quickly and efficiently, keeping me well informed with... progress of work.
Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't... hesitate to call if you'd like further assistance!
We initially came to Jim Ellis VW on a vehicle we saw on Cars.Com and after arriving decided it was not the vehicle for us. We left and wasn't gone... 15 minutes when we received a call from the sales person about an alternative vehicle that was traded in and just made available. We returned and initially liked the vehicle but could not come to terms. We went back to our credit union and increased our pre-approval and continues shopping. Several days later we received a follow up call asking to schedule a meeting with the sales manager to see if they could earn our business. We declined the meeting but said we would come by informally and ask for the manager when we arrived. Upon arriving we spoke with the manager and he collected our requirements and assigned us a salesman to show us a couple of cars. My wife found a car she liked and the team at Jim Ellis VW worked with us tirelessly to get the deal done. In the end we allowed Jim Ellis to handle the financing because they were able to improve our rate and we reached a fair deal for the car. They stayed several hours after closing and never complained about the extra hours - that is a team dedicated to servicing the customer! We are a VW family and have been servicing our VWs at another location (closer to home) however moving forward we have officially joined the Jim Ellis VW family! Also if you are looking for a new or pre-owned vehicle see Keenan, he will make sure you are taken care of!
It is great to read such wonderful comments about your recent experience with us, Dwayne! Our staff works hard to go the extra mile for our valued gue...sts. Thanks again for your business! Take care!
Jack is the man! We came to the dealership in a crunch for time due to having to pick up our kids from school. We got there and looked at the vehicle.... Took a few moments and test drove the vehicle. We advised to start the financial process and we would come back later that evening. We came back later on, tied a few loose ends and left the same day with our New Jetta. The entire process was great. We had a newborn and a two year old with us the first time, came back with our six year old and nine year old and still got it done. Thanks for working with us Jack! The vehicle is perfect -The Hurts
Thank you for your kind words about Jack and congratulations on your new Jetta! If you ever need anything else from us, please feel free to give us a ...call or stop by. Be safe on the road!
Everyone I spoke with was professional and respectful. Those qualities are in very short supply in the world today. I would recommend Jim Ellis Volkswagen... of Kennesaw to anyone wanting to purchase a car.
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the r...ecommendation, and have an amazing day!
I found a warm greeting immediately upon my entering the facility drive in. I was instructed to meet with Arianna, and she was professional, pleasant and... attentive. My car was serviced in an expeditious and efficient manner with all systems tested, fluids topped off and my car cleaned inside and out! This team went above and beyond to exceed my expectations. Kudos to the gentlemen in the waiting room who made sure that I had plenty to snack on and drink.
Your comments keep us motivated and working hard for all our guests! Our staff works hard to go the extra mile for our valued customers. Please let us... know if there is ever anything else we can do for you! Safe travels!
We acquired our new car last Saturday and it was such an enjoyable experience. Alex was very honest and very professional, he made us feel welcomed and... valued as customers. Going through finances with Matt was equally great. Also, it was very nice to receive mails and a video message from the GM. Generally, and as a returning customer, I???d always recommend Jim Ellis, Kennesaw.
Katherina, thank you for your kind words and recommendation of our dealership! If you have any further questions about your new vehicle, please give u...s a call. We're always happy to help!
Business Development Rep.
Alex and Matt provided great customer service. I definitely appreciated the honesty of both and the customer oriented approach they had. It wasn't just... about selling us a car. It was about creating a relationship. I was impressed when the GM reached out to us.
Bob, we're happy to hear you had such a positive experience with Alex and our team! If you ever need anything else from us, please feel free to give u...s a call or stop by. Have an awesome day!
I came in to the dealership for my 30,000 mile servicing on my 2017 Jetta. As usual, I drove in to the garage and was me by 2 greeters who welcomed me... and directed me to my service advisor. He was busy with another client on the phone and made multiple attempts to grab the attention of another service rep to help me. After a brief wait, another service rep appeared and processed my service request with an impressive sense of urgency. I was late for my appointment, so I was worried about how this would affect my appointment, but I was fully accommodated. I submitted my key and signed the service request and went to lunch, did a little shopping and came back about an hour later. Usually, my car would have been ready before that for an oil change and inspection, but I was getting a 30k service package with a software update. So, after an hour of sitting in a very comfortable waiting room with free wifi, coffee, sodas and snacks...Magazines, large screen TV, wireless charging station and children's play area...I was approached by my service rep and given a thorough explanation of what the techs have reviewed on my vehicle. I was given all of the recommendations of what preventative maintenance needs were discovered and what I will need in the future of my car. After I made my decisions on my service options, he did not try to upsell me on anything or pressure me on services I should purchase. He informed me that my car would be out of cleaning, soon. When he returned to let me know my car was ready, I had already signed all of the service forms and was able to walk to my car and drive away. As I was aalking to my car, I noticed how much cleaner it was that when I brought it in, and one of the greeters was polishing the inside of my driver's-side window. I felt like I had just bought the car brand new, again. I've never been happier when I left than bringing my car here for servicing. I was extremely impressed with my experience.
Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't... hesitate to call if you'd like further assistance! Have a great day!
I received a letter about a recall for 2013-2017 VW's concerning the Engine Control Module (ECM). Everyone was friendly and efficient. They were also ready... to get to work. The enviornment was comfortable and clean. There were refreshments while you waited, and WiFi available. The work was completed, and I was on my way before knew it...Thanks!
It is great to read such wonderful comments about your recent service experience with us! Please don't hesitate to reach out if there's anything addit...ional we can do for you.