Jim Ellis Volkswagen of Kennesaw

Folks please becareful of this dealership, they'll rip you off and defraud you, also please pay attention to your paperwork before you sign anything with... them. The salesman named RAUL SANCHEZ rip me off $500, and also have the issue because the vehicle was purchased cash and make some stupid comments about how they make money when the car is financed trying to confused me to finance. He supposed to replaced some parts in my car but he never did and deny everything, Ryan the sales manager is the reason why i gave them 1 star cos he replaced my windshield and even since my car have been driving funny cos they removed something in my car. Please pay full attention to your paperwork before you sign anything cos Jim Ellis Wolkswagen Kennesaw will fraud you just to take your money.

Had one of the best experiences purchasing our new Tiguan, from first call to driving it off the lot! Great service and attention to detail!

We initially came to Jim Ellis VW on a vehicle we saw on Cars.Com and after arriving decided it was not the vehicle for us. We left and wasn't gone 15... minutes when we received a call from the sales person about an alternative vehicle that was traded in and just made available. We returned and initially liked the vehicle but could not come to terms. We went back to our credit union and increased our pre-approval and continues shopping. Several days later we received a follow up call asking to schedule a meeting with the sales manager to see if they could earn our business. We declined the meeting but said we would come by informally and ask for the manager when we arrived. Upon arriving we spoke with the manager and he collected our requirements and assigned us a salesman to show us a couple of cars. My wife found a car she liked and the team at Jim Ellis VW worked with us tirelessly to get the deal done. In the end we allowed Jim Ellis to handle the financing because they were able to improve our rate and we reached a fair deal for the car. They stayed several hours after closing and never complained about the extra hours - that is a team dedicated to servicing the customer! We are a VW family and have been servicing our VWs at another location (closer to home) however moving forward we have officially joined the Jim Ellis VW family! Also if you are looking for a new or pre-owned vehicle see Keenan, he will make sure you are taken care of!

I had a very nice time working with Jose. Pleasant, polite and ver professional. I would recommend him for sales. Thank you Jim Ellis! I love my car.

I totally enjoyed the experience with the finance manager and salesperson. It's was well worth the time and effort that was taken with the completion of... the sale.

Awesome experience, quick easy and for the price I was looking for. 10/10 will recommend.

Thank you for helping us find a vehicle that we LOVE. We were able to get all of the features we had in mind. Fantastic service all around!

Had a tremendous experience working with Bill Rosenberg in sales and Chris Phillips in financing! Both guys are kind, considerate, and easy to work with.... They made buying a new car enjoyable from the at home test drive, all the way through signing the papers! Jim Ellis VW is as COVID friendly as any public space can be right now. You are temperature tested upon entering the building, all employees are masked, hand sanitizer stations conveniently placed, glass partitions between customers and employees in financing, and you could see each desk had a sheet saying when the surface had been cleaned. Other dealers in the area have not taken as good of care addressing these seemingly easy to implement measures to protect customers and employees.

We recently purchased a VW for our daughter at Jim Ellis VW in Kennesaw. Raul was informative, reliable and professional. We had a great experience!!

The amount of customer service that i recieved from Zach Boyanton, Brad Chafin, and Chris Phillips was truly outstanding. From the time i entered the showroom... and explained my circumstance till i left with my new purchase these guys were incredible! Left feeling great about my purchase and will reccomend Jim Ellis to all friends and family looking to invest in a new or used vehicle. Thanks guys!