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Jim Ellis Volkswagen of Kennesaw

(3,097 reviews)
Visit Jim Ellis Volkswagen of Kennesaw
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (833) 612-5333 (833) 612-5333
Used (833) 612-5533 (833) 612-5533
Service (877) 964-1133 (877) 964-1133

Inventory

See all 189 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2023.
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 20 dealerships and 17 brands. Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.

Service center

Phone number (877) 964-1133

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–7:00pm
Sunday
Closed

Meet our employees

Reviews

(3,097 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Volkswagen of Kennesaw from DealerRater.

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I have bought six cars from this dealer in the last five

I have bought six cars from this dealer in the last five years and every time I go, the service is just phenomenal. I cannot say enough about this dealer and the employees and the sales people just wonderful especially the last salesman we had Raul. He did his best to get us the best deal. I highly recommend this dealer

I have bought six cars from this dealer in the last five

I have bought six cars from this dealer in the last five years and every time I go, the service is just phenomenal. I cannot say enough about this dealer and the employees and the sales people just wonderful especially the last salesman we had Raul. He did his best to get us the best deal. I highly recommend this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Ptacook! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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Brittany went above and beyond to make my car buying

Brittany went above and beyond to make my car buying experience fast and efficient. Would definitely buy again from her. Thanks

Brittany went above and beyond to make my car buying

Brittany went above and beyond to make my car buying experience fast and efficient. Would definitely buy again from her. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We work hard to stand out among the rest, Eric! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

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Brent was easy to work with.

Brent was easy to work with. He spent a lot of time with us. He is not pushy at all. I highly recommend.

Brent was easy to work with.

Brent was easy to work with. He spent a lot of time with us. He is not pushy at all. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

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My experience with Jim Ellis Volkswagen of Kennesaw was

My experience with Jim Ellis Volkswagen of Kennesaw was one of the best experiences I’ve ever had buying a car. Brittany Griffin was fantastic to work with on my purchase during every step along the way. I cannot praise her enough. She was proactive and responsive to my every need and question regarding the vehicle and the purchasing process.

My experience with Jim Ellis Volkswagen of Kennesaw was

My experience with Jim Ellis Volkswagen of Kennesaw was one of the best experiences I’ve ever had buying a car. Brittany Griffin was fantastic to work with on my purchase during every step along the way. I cannot praise her enough. She was proactive and responsive to my every need and question regarding the vehicle and the purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We work hard to stand out among the rest, Troubledserenity! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

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Brent was very helpful, straightforward & quick to

Brent was very helpful, straightforward & quick to respond. Made the experience much easier than I expected.

Brent was very helpful, straightforward & quick to

Brent was very helpful, straightforward & quick to respond. Made the experience much easier than I expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Mistyogle! Please let us know if there is ever anything else we can do for you! Safe travels!

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Brent was able to match me with the perfect car!

Brent was able to match me with the perfect car!!!! He was easy to work with and listened carefully to my needs able to meet those needs and wants perfectly 👌🏾

Brent was able to match me with the perfect car!

Brent was able to match me with the perfect car!!!! He was easy to work with and listened carefully to my needs able to meet those needs and wants perfectly 👌🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

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Brent went above and beyond my expectations when

Brent went above and beyond my expectations when purchasing my 2025 Atlas Cross Sport. He was professional and respectful. He went out of his way to show me where to bring my new car for service in the future and how to schedule maintenance appointments. Jose, from the finance department, was also a pleasure to work with. I will ALWAYS recommend this dealership to anyone looking to buy a new car. Always a great experience here!

Brent went above and beyond my expectations when

Brent went above and beyond my expectations when purchasing my 2025 Atlas Cross Sport. He was professional and respectful. He went out of his way to show me where to bring my new car for service in the future and how to schedule maintenance appointments. Jose, from the finance department, was also a pleasure to work with. I will ALWAYS recommend this dealership to anyone looking to buy a new car. Always a great experience here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jordanburge, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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Raul is a real pleasure to work with.

Raul is a real pleasure to work with. The level of service her provides is exceptional; he’s not there to just sell you the most expensive vehicle on the lot but rather to educate you about the puts and takes associated with differ t trim levels, etc. He is the opposite of what you would normally imagine when you think of a “car salesman.” As far as the dealership itself, let me put it this way: I drive about 15 miles to Jim Ellis Kennesaw when there’s another Volkswagen dealership that literally 1.7 miles from my house. That’s how good the sales and service is at VW Kennesaw.

Raul is a real pleasure to work with.

Raul is a real pleasure to work with. The level of service her provides is exceptional; he’s not there to just sell you the most expensive vehicle on the lot but rather to educate you about the puts and takes associated with differ t trim levels, etc. He is the opposite of what you would normally imagine when you think of a “car salesman.” As far as the dealership itself, let me put it this way: I drive about 15 miles to Jim Ellis Kennesaw when there’s another Volkswagen dealership that literally 1.7 miles from my house. That’s how good the sales and service is at VW Kennesaw.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Brad Miller! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

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Jim explained all the features of my new VW Taos.

Jim explained all the features of my new VW Taos. The experience was overall great and nicely set up dealership.

Jim explained all the features of my new VW Taos.

Jim explained all the features of my new VW Taos. The experience was overall great and nicely set up dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Abel! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

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Jim helped me purchase two 2024 Tiguans.

Jim helped me purchase two 2024 Tiguans. Jim and Jose went above and beyond to make it happen. Highly Recommend this dealership.

Jim helped me purchase two 2024 Tiguans.

Jim helped me purchase two 2024 Tiguans. Jim and Jose went above and beyond to make it happen. Highly Recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tonya10, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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