Jim Ellis Volkswagen of Kennesaw

4.8
(2,219 reviews)
Sales hours:
Service hours:
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Service Sales
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 8:00am–4:00pm 7:30am–7:00pm
Sunday Closed Closed
(770) 370-4900 (770) 370-4900

Reviews

4.8
(2,219 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Jim Ellis Volkswagen of Kennesaw from DealerRater.

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5.0

Bill was amazing and SO helpful! This is the 4th car we...

Bill was amazing and SO helpful! This is the 4th car we have bought from this dealership and would come back again. Go see my man Bill!!

4.0

We had a great experience working with Randy! He listened...

We had a great experience working with Randy! He listened well to what we were looking for - both what was said and what was implied. He offered us options with clarity and ease. He was knowledgeable and very personable. He was honest and clear. We would work with Randy again and highly recommend him to anyone we know in the market for a car. Thanks Randy for a great and easy experience!

Dealer response

Isabella, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

5.0

The service with Bill was fast and easy, he got us a...

The service with Bill was fast and easy, he got us a brand new jetta for a good deal and i am thoroughly impressed.

Dealer response

Isabella, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thanks again for your business and kind words, and we hope you love your new Jetta. Take care! - Madison Magnus, Customer Relations Manager

5.0

Bill was excellent he made the whole process smooth and...

Bill was excellent he made the whole process smooth and easy, he is so nice and polite, knowledgeable, not pushy he helped us along the way thank you Bill 🙏

Dealer response

Isabella, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

5.0

best sales rep ever this people help you to get what you...

best sales rep ever this people help you to get what you looking for. overall great experience . Bill knows what he is doing when come to explain the pros and cons . Thanks also to Kevin and Michael from Finance Dept to go the extra mile to get my deal approve.

Dealer response

Isabella, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

5.0

Bitsy did a fantastic job! I live out of town with...

Bitsy did a fantastic job! I live out of town with circumstances that made it inconvenient to drive to the dealership. Bitsy had the car delivered to my home and my trade was picked up in exchange. I never left my home and the process was smooth. I must say that buying a car can be a very stressful experience for me, but Bitsy made me feel comfortable and walked me through every step. Her personality is delightful and she is easy to talk to. We talked after hours and I found her to be a true kindred spirit. I bought a car but i also gained a friend. If the process of buying a car is stressful for you..Bitsy is your girl. She will go above and beyond for you.

Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bitsy was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

5.0

Bill was great to work with and appreciate all his help...

Bill was great to work with and appreciate all his help in purchasing the vehicle for my son.

Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thanks again for your business and kind words, and we hope your son loves his new vehicle. Take care! - Madison Magnus, Customer Relations Manager

5.0

Jim was really great! He took care of me and made sure I...

Jim was really great! He took care of me and made sure I was happy with my new Jetta. Easy, painless car buying experience.

Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jim was a great help! Thanks again for your business and kind words, and we hope you love your new Jetta. Take care! - Madison Magnus, Customer Relations Manager

5.0

This was the easiest car buying experience I’ve ever had...

This was the easiest car buying experience I’ve ever had especially being out of state! The deal was easy and exactly where I needed to be and the customer service was great!

Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

5.0

Dealership was busy when we came but everyone seems to be...

Dealership was busy when we came but everyone seems to be friendly and ready to help. The person that sold us our car, Bill Rosenberg was very accommodating and he was very knowledgeable. .

Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill and our team could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager