Skip to main content

Jim Ellis Volkswagen of Kennesaw

(3,107 reviews)
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(3,107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Volkswagen of Kennesaw from DealerRater.

Want to share your experience with this dealership?

Write a review

Jim was able to provide us the vehicle we wanted and

Jim was able to provide us the vehicle we wanted and explained all of the features and how to use them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I cannot recommend this dealership enough and it is

I cannot recommend this dealership enough and it is because of Raul. He helped us find the perfect car for our needs and budget and was always pressure free. We greatly appreciated his patience as we were deciding what was best for us. If i could give him 6 stars I would instead give him 7. Raul gave us the best expert possible with buying a car! He comes with the highest recommendation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who provided you with such a positive experience, Ashleyd! Please let us know if there is ever anything else we can do for you! Safe travels!

Good experience.

Good experience. Patient with me in making the right choice. Even showed me cars in the rain

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Renatl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

The staff are polite, and the place is spotless.

The staff are polite, and the place is spotless. We always feel welcome. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We work hard to stand out among the rest, Gee! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Never pushy but when ready to buy great service and eager

Never pushy but when ready to buy great service and eager to make something work. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who provided you with such a positive experience, Sandy Carman! Please let us know if there is ever anything else we can do for you! Safe travels!

I returned to Jim Ellis as I was looking for a newer year

I returned to Jim Ellis as I was looking for a newer year car with a trade. I wanted to work with the same sales person who I worked with when I purchased my RDX. That one person was Raul Sanchez as I know he had my best interest when I worked with the him last time. Once again he helped me find the car I wanted and it has all the important specs that were important to me. I am once again very satisfied with my experience with Raul and the Jim Ellis dealership team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Tobrien14! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Possibly the best car experience!

Possibly the best car experience! Brittany was so great, absolutely loved her! She listened to what I was wanting & really helped decide between the two I was looking at. The best! Prices were very good, also traded in my car with no issues! Brett was very throughout & got me outta there quickly. Thank you thank you for my new whip!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests, Meganmcray! Thanks again for the positive feedback, and we hope that you have a great day!

Brent is Awesome.

Brent is Awesome. Lots of patience, willing to show us as many cars as needed with no pressure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who provided you with such a positive experience, Trinity! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

It was a pleasure to work with Raul Sanchez, he provided

It was a pleasure to work with Raul Sanchez, he provided me with excellent costumer service, explaining every detail of the process. I was impressed with his knowledge and attention to details. Raul found a perfect car for me and my son and I'm very grateful for this experience with Jim Ellis VW of Kennesaw.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Volkswagen Kennesaw as your first choice for service!

Raul has sold me 2 VW Atlas’s now and has gone out of his

Raul has sold me 2 VW Atlas’s now and has gone out of his way to make it work. He even found the model I was looking for and had it delivered the very next day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests, Justinrqueen! Thanks again for your business! Take care!