[{"id":76879,"firstName":"Carl","lastName":"Schaeffer","titleText":"VW Sales Manager","shortBioText":"Being that my family operates and owns Schaeffer Electric here in St Louis, you might think I would have chosen a carrier as a electrician? My father encouraged me to work smart not HARD as he sacrifice his body over 30 years in the field he ended up having to take early retirement.\r\n\r\n I'm confident I made the right choice. The Dean Team has been a home for me for over 18 years and have been serving this community and this dealership and have raised a family of 4. I plan to continue to build a level of honesty and integrity with every auto transaction I complete. I look at car sales as putting myself in the buyer's shoes and have a common sense approach to coming to financial decisions. The last total car count sold for 2016 was 3940 cars sold in my career.","emailTxt":"carlschaeffer@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":237,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/f93f2607220f.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"941414400","industryStartDtUtc":"852076800","certifiedEmployee":true,"deptDscrp":"Management"},{"id":253925,"personPtyId":31127633,"firstName":"Ryan","lastName":"Troll","titleText":"Sales Representative","emailTxt":"ryantroll@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":188,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/8f4cc7570679.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"1420070400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":295830,"personPtyId":31127049,"firstName":"J.D.","lastName":"Daugherty","titleText":"Sales Representative","emailTxt":"jddaugherty@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":156,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/38479c0949b8.jpg","drDealerId":16928,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":473895,"firstName":"Pete","lastName":"Ostlund","titleText":"Sales Representative","emailTxt":"peteostlund@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/2c66062f3d15.jpg","drDealerId":16928,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":218534,"personPtyId":31123568,"firstName":"Richard","lastName":"Gotsch","titleText":"Sales Representative","shortBioText":"I am currently in my fifth year in the car business and have spent my entire time with The Dean Team. I started out selling VW and while that is still my primary focus, I am able to help with Subaru and pre-owned as well. Prior to joining The Dean Team, I spent 10 years in the wine industry and still have a passion for wine, beer, and spirits. Between my two daughters and work, it does not feel like I get much free time. When I do have the chance I love to get outdoors. I enjoy fishing and exploring the areas trails with my dog. I also am a bit of a foodie and am always up for a restaurant recommendation or a great recipe to try.","emailTxt":"richardgotsch@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":249,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/da258fe12798.jpg","drDealerId":16928,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":538584,"personPtyId":48128498,"firstName":"Christopher","lastName":"Smith (#subarusmith)","titleText":"Subaru Certified Sales Consultant","shortBioText":"Christopher enjoys helping families find the perfect car for their particular needs. He is a specialist at both sales and service related questions. As a father of 5, former Military Officer and a community volunteer, you can expect a fair honest response to each of your questions. Christopher has been in the car business since 2008 and with Subaru since 2012. Google him at #subarusmith","emailTxt":"christophersmith@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/c78fe9a1df91.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1207008000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":205884,"personPtyId":31126436,"firstName":"Adam","lastName":"Smith","titleText":"Sales Representative","emailTxt":"adamsmith@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/61cc5110dcc0.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1396310400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":210684,"personPtyId":31123557,"firstName":"Jason","lastName":"Moore","titleText":"Finance Manager","emailTxt":"jasonmoore@deanteam.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":10,"combinedEmpReviewCnt":707,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/5556c3ed4ed0.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"854755200","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":91500,"personPtyId":31126126,"firstName":"Dustin","lastName":"Westhoff","titleText":"Finance Manager","emailTxt":"dustinwesthoff@deanteam.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":568,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/ad4591c87233.jpg","drDealerId":16928,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":571846,"firstName":"Rocco","lastName":"Moore","titleText":"Sales Representative","emailTxt":"roccomore@deanteam.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/b00246ae5d50.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1546300800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":603673,"firstName":"Frankie","lastName":"Jones","titleText":"Sales Representative","shortBioText":"I have been in auto sales for 8 years. My goal is to make sure every customer's experience is as fun and painless as possible. Purchasing a new vehicle should be enjoyable. I have 3 young boys so when I am not at work I am busy chasing them around.","emailTxt":"frankiejones@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/2034c7fd6cc2.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1561939200","industryStartDtUtc":"1333238400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":39087,"personPtyId":31127350,"firstName":"John","lastName":"Ostlund","titleText":"Sales and Leasing Consultant","emailTxt":"johnostlund@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":202,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/66a49b258dd3.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1204329600","industryStartDtUtc":"1204329600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":449112,"personPtyId":34515045,"firstName":"Andrew","lastName":"Scheetz","titleText":"Sales Representative","emailTxt":"andrewscheetz@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/e581ef132b9f.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1506816000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585203,"firstName":"Russ","lastName":"Little","titleText":"Sales Representative","shortBioText":"Hi everyone, my name is Russ Little. After years at another VW dealership, I left the business for a few years, but I am now back at it, and enjoying my new position at Dean Team VW in Ballwin. In addition to my love for Volkswagen and Subaru vehicles, I have also been training and teaching the Sport and Martial Art of Judo for more than 35 years.","emailTxt":"russlittle@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/99d6a78883d2.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":598571,"firstName":"Jim","lastName":"Simpson","titleText":"Sales Representative","emailTxt":"jimsimpson@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/acf7a4d48b19.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1559347200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":82394,"personPtyId":31122109,"firstName":"Wes","lastName":"Gallegos","titleText":"Sales Representative","shortBioText":"Hello my name is Wes Gallegos, and I specialize in quality Pre-Owned sales. I started working for the DeanTeam Subaru / VW of Ballwin in the spring of 2006! I have been in the automotive industry all of my life, stemming back to my teenage years when my Father was within the industry selling vehicle's. I grew-up learning the ends and outs of the business and all throughout my highs-school years I served as an automotive detailer/delivery prep specialist. While in school I attended a vocational course in Automotive Tech. where I was able to gain valuable information pertaining to the mechanical make-up of what makes our cars drive today!\r\nWhen I hired on at The DeanTeam I was freshly right out of high-school and have been servicing our Pre-owned customer's ever since. Please feel free to call/text me directly @ (636)667-0181. Thanks and have a nice day!","emailTxt":"wesgallegos@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":240,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/1d420878f767.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1146441600","industryStartDtUtc":"1062374400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":79380,"personPtyId":31122141,"firstName":"Eric","lastName":"Harrelson","titleText":"Service Manager","shortBioText":"Married to my beautiful wife Sarah\r\nWe have an incredible daughter named Olivia\r\nI enjoy multiple outdoor sports and physical activities","emailTxt":"ericharrelson@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":124,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/4f633dc2ffd9.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1312156800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":584921,"firstName":"Myles","lastName":"Eaton","titleText":"Sales Representative","shortBioText":"Born and raised in St. Louis and now reside in the Wentzville area. Have two children, ages 11 and 12, and a huge hockey fan. #LGB. Love all sports for that matters!","emailTxt":"myleseaton@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/dfee8cee91dc.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1554076800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":469502,"personPtyId":36586130,"firstName":"Paul","lastName":"Fix","titleText":"VW Master Service Consultant","shortBioText":"","emailTxt":"paulfix@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/350e84ab1c54.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"399686400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":363615,"personPtyId":31129044,"firstName":"Molly","lastName":"Dean-Newberry","titleText":"Customer Care Concierge","emailTxt":"mollydean@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/838632c49d54.jpg","drDealerId":16928,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":579528,"firstName":"Michael \"Hershey\"","lastName":"Harmon","titleText":"Sales Consultant","shortBioText":"Recently moved to St Louis from Hershey, Pennsylvania (The Sweetest Place On Earth!) to be closer to family. My family has roots in the St Louis area going back over 100 years. I am a proud US Army Veteran (3rd Infantry Division) and avid golfer. I live in Crestwood with my dogs Pud'n (dachshund mix) and Annie (beagle), and my 'better half' Amy, (an RN with Washington University). We enjoy visiting the many Craft Breweries that the St Louis area has to offer, and going to $5 Tuesday movies, Cardinals & Blues games.","emailTxt":"michaelharmon@deanteam.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/486dd2dada61.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1551398400","industryStartDtUtc":"1030838400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":218533,"personPtyId":31126515,"firstName":"Mark","lastName":"McNulty","titleText":"Internet Sales Manager","emailTxt":"markmcnulty@deanteam.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":129,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/c9ce1c194293.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1328054400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":79383,"personPtyId":31122102,"firstName":"Paul","lastName":"Biermann","titleText":"Sales Representative","emailTxt":"paulbiermann@deanteam.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":98,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/2784e5f89107.jpg","drDealerId":16928,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":115511,"personPtyId":31128031,"firstName":"Tony","lastName":"Wright","titleText":"Sales Representative","emailTxt":"tonywright@deanteam.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":160,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/66135d0dd5f0.jpg","drDealerId":16928,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":185342,"personPtyId":31123179,"firstName":"Annie","lastName":"Thompson","titleText":"Service Advisor","emailTxt":"anniethompson@deanteam.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/652c6c1a6174.jpg","drDealerId":16928,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":390219,"personPtyId":31130323,"firstName":"John","lastName":"Biermann","titleText":"Sales Representative","emailTxt":"johnbiermann@deanteam.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/f010ec50a8a8.jpg","drDealerId":16928,"dealerEmpStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":115306,"firstName":"Matt","lastName":"Kuhn","titleText":"Sales Manager","emailTxt":"mattkuhn@deanteam.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":103,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/bb9470de2053.jpg","drDealerId":16928,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":79387,"firstName":"Jeff","lastName":"Price","titleText":"Service Advisor","emailTxt":"jeffprice@deanteam.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16928/employees/db9469e6ef21.jpg","drDealerId":16928,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":19484,"personPtyId":31121340,"firstName":"Phillip","lastName":"Dean","titleText":"General Manager","shortBioText":"I've been helping customers find the right vehicle they want for over 18 years. 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Dealers  /   Ballwin, MO  /  Dean Team Volkswagen Subaru of Ballwin

Dean Team Volkswagen Subaru of Ballwin

4.9 out of 5 4.9
3005 reviews
15121 Manchester Rd Ballwin, MO 63011
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Dean Team Volkswagen Subaru of Ballwin Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed
Dealer website
Dealer website
New (888) 904-9798
Used (888) 376-9483
Service (888) 485-0565

Inventory

NEW
$25,235 MSRP
2019 Volkswagen Jetta
  • Exterior Color: White
  • Interior Color: Storm Gray/Black
  • Transmission: 8-Speed Automatic w/OD
  • Drivetrain: FWD
NEW
$24,560 MSRP
2019 Volkswagen Jetta
  • Exterior Color: Platinum Gray Metallic
  • Interior Color: Titan Black
  • Transmission: 8-Speed Automatic w/OD
  • Drivetrain: FWD
NEW
$40,715 MSRP
2019 Volkswagen Atlas
  • Exterior Color: Deep Black Pearl
  • Interior Color: Titan Black
  • Transmission: 8-Speed Automatic w/OD
  • Drivetrain: FWD
NEW
$40,369 MSRP
2019 Volkswagen Atlas
  • Exterior Color: Platinum Gray Metallic
  • Interior Color: Titan Black
  • Transmission: 8-Speed Automatic w/OD
  • Drivetrain: AWD
NEW
$31,079 MSRP
2020 Subaru Outback
  • Exterior Color: Abyss Blue Pearl
  • Interior Color: Titanium Gray
  • Transmission: 8-Speed CVT w/OD
  • Drivetrain: AWD
NEW
$31,079 MSRP
2020 Subaru Outback
  • Exterior Color: Abyss Blue Pearl
  • Interior Color: Slate Black
  • Transmission: 8-Speed CVT w/OD
  • Drivetrain: AWD

Our Employees

5.0 out of 5
(5.0) 237 reviews

Carl Schaeffer

VW Sales Manager
5.0 out of 5
(5.0) 188 reviews

Ryan Troll

Sales Representative
5.0 out of 5
(5.0) 156 reviews

J.D. Daugherty

Sales Representative
5.0 out of 5
(5.0) 52 reviews

Pete Ostlund

Sales Representative
5.0 out of 5
(5.0) 249 reviews

Richard Gotsch

Sales Representative
5.0 out of 5
(5.0) 59 reviews

Christopher Smith (#subarusmith)

Subaru Certified Sales Consultant
5.0 out of 5
(5.0) 63 reviews

Adam Smith

Sales Representative
4.9 out of 5
(4.9) 707 reviews

Jason Moore

Finance Manager
4.9 out of 5
(4.9) 568 reviews

Dustin Westhoff

Finance Manager
4.9 out of 5
(4.9) 30 reviews

Rocco Moore

Sales Representative

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since March 2015

Founded upon the commitment to offer our community complete customer satisfaction with their vehicles and automotive ser

...

vices, Dean Team Volkswagen Subaru of Ballwin in St. Louis offers a premier selection of the top VW and Subaru models and a state-of-the-art service center at affordable prices. As local family owned and run car dealer, we approach our sales and service with a fresh perspective that looks to the future of our customers and community. Our full-service maintenance and parts department is also pleased to be at your service. Dean Team was awarded DealerRater's Missouri Volkswagen & Subaru dealers of the year in 2015 and 2016!

"Experience The Dean Team Difference today!"

Photos & Videos

Service

Wheel Balance

$44.95

Tire Rotation

$25

Oil, Filter Change

$27.95 and up*

Wheel Alignment (RWD)

$99.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
3005 lifetime reviews. Includes reviews of Dean Team Volkswagen Subaru of Ballwin from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews friendly pushy pleasant time sale complete new forester leasing experience richard helpful wonderful experience team recommend knowledgeable easy rep help buy matt help new process hassle
All Reviews friendly pushy pleasant time sale complete new forester leasing experience richard helpful wonderful experience team recommend
All Reviews friendly pushy pleasant time sale complete new forester leasing experience richard helpful wonderful experience team recommend knowledgeable easy rep help buy matt help new process hassle
  • 5.0 out of 5
    Wonderful Sales Team
    by Kerry from DealerRater.com
    October 8, 2019

    This is the 3rd Subaru I have purchased from Dean and John has always been extremely helpful and honest. Matt, the Sales Manager, has been helpful and... supportive. I have recommended Dean to several of my friends and all have been grateful for the referral.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kerry, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions ab...out services you received and thank you again for choosing Dean Team Subaru!

    Worked with:
    John Ostlund

    Sales and Leasing Consultant

    (5.0) 202 reviews
  • 5.0 out of 5
    That was the most painless car buying experience. Jim...
    by Ess from DealerRater.com
    October 8, 2019

    That was the most painless car buying experience. Jim Simpson was easy to work with. They don't pressure you to buy more in finance, just a quick ask from... the salesman and that's it. I'd buy from them again!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ess, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. I...f you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

    Worked with:
    Dustin Westhoff

    Finance Manager

    (4.9) 568 reviews
    Jim Simpson

    Sales Representative

    (5.0) 9 reviews
    Matt Kuhn

    Sales Manager

    (4.8) 103 reviews
  • 5.0 out of 5
    Great Car Buying experience! Yes, that exists!
    by Momlife9808 from DealerRater.com
    October 8, 2019

    My husband and I went to a different dealership to drive a different vehicle. The vehicle wasn't what I was looking for. So we stopped by Dean Team VW... to browse and check out the Atlas. I had never seen one. We met Rocco and right away liked him. He was friendly, knowledgeable and not pushy at all. He answered all of our questions and even provided a comparison sheet for all the different trim models. We didn't make a decision right away. I had one more car I wanted to drive, and I needed to sell my car. Rocco stayed in contact with me, still not being pushy, to ensure he had answered all my questions, and to let me know he was still looking for the specific vehicles (color and trim package) I requested. He not only found my car, he and Carl worked diligently to get me the deal I needed! They took care of my trade, and got me the perfect Atlas!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your high star rating and review. We're happy to see that your experience with us was excellent! Please let us know if you have any addi...tional questions about services you received and thank you again for choosing Dean Team Subaru!

    Worked with:
    Carl Schaeffer

    VW Sales Manager

    (5.0) 237 reviews
    Rocco Moore

    Sales Representative

    (4.9) 30 reviews
  • 5.0 out of 5
    J. D. made the car buying process very easy. Most of the...
    by K. J. from DealerRater.com
    October 6, 2019

    J. D. made the car buying process very easy. Most of the process was done through text message. I would definitely buy from him again.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great review! We're glad JD was able to provide you with a positive experience! We hope to be of service to you again in the future....

    Worked with:
    J.D. Daugherty

    Sales Representative

    (5.0) 156 reviews
  • 5.0 out of 5
    Our interactions with Drew Scheetz was great from...
    by Smiley from DealerRater.com
    October 6, 2019

    Our interactions with Drew Scheetz was great from stopping in initially just to look at Subarus until we picked up the vehicle Drew was there for us. We... are happy with our new Outlander!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Outlander! We're glad Drew was able to provide you with a positive car buying experience! Please let us know if there's an...ything else we can help with!

    Worked with:
    Andrew Scheetz

    Sales Representative

    (5.0) 63 reviews
  • 5.0 out of 5
    Bought a Subaru
    by Miss Darlene from DealerRater.com
    October 6, 2019

    Myles was courteous and answered my questions so I could understand. He showed me choices and let me know that whatever I was looking for in a car they... could provide.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Darlene! Thank you for your review. We're glad Myles was able to provide you with a positive experience! We hope to be of service to you again in t...he future!

    Worked with:
    Myles Eaton

    Sales Representative

    (5.0) 12 reviews
    Mark McNulty

    Internet Sales Manager

    (4.9) 129 reviews
  • 5.0 out of 5
    Russ is the best!
    by martin.j from DealerRater.com
    October 5, 2019

    Russ worked hard to make sure I got the car I wanted and had it set up exactly how I wanted when I picked it up!

    5.0 out of 5
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    5.0 out of 5
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    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great review! We're glad Russ was able to provide you with a positive experience! We hope to be of service to you again in the futu...re!

    Worked with:
    Russ Little

    Sales Representative

    (5.0) 12 reviews
  • 5.0 out of 5
    Purchase of new volkswagen
    by None from DealerRater.com
    October 5, 2019

    Russ was informative, courteous, and great to work with, would return again!! The few concerns we had were resolved quickly and to our satisfaction by... Russ and Carl.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're a...lways happy to help!

    Worked with:
    Carl Schaeffer

    VW Sales Manager

    (5.0) 237 reviews
    Russ Little

    Sales Representative

    (5.0) 12 reviews
  • 5.0 out of 5
    Smooth and straight forward
    by deanna from DealerRater.com
    October 4, 2019

    The dean team made buying a new car smooth and seamless! Chris Smith was able to get me to a price point I wanted and was willing to work with me on my... budget. As a first time car buyer, the whole team was fair and listened to what I wanted. As for customer service, Chris has checked in during the first week, making sure if I had any questions he is willing to answer. I look forward to continue to work with them in the future!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Deanna, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.... Our team is available should you require any extra help. Safe travels!

    Worked with:
    Christopher Smith (#subarusmith)

    Subaru Certified Sales Consultant

    (5.0) 59 reviews
    Dustin Westhoff

    Finance Manager

    (4.9) 568 reviews
  • 5.0 out of 5
    Used car shopping that wasn't entirely painful
    by smr77 from DealerRater.com
    October 3, 2019

    Frankie was great. He was enjoyable and knowledgeable. This is my first time walking into Dean Team. I had heard good things and thought I'dcheck them... out. Buying cars always stinks, but this was a good experience. I would highly recommend Deam Team, and Frankie!

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there, thank you so much for your positive comments about Dean Team Subaru. If you have any further questions, please don't hesitate to reach ou...t. Take care.

    Worked with:
    Jason Moore

    Finance Manager

    (4.9) 707 reviews
    Frankie Jones

    Sales Representative

    (5.0) 11 reviews
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