Reviews
Thank you to Alex Wong for always taking care of me at...
Thank you to Alex Wong for always taking care of me at Audi. I’m on my second new Audi & it’s been so easy to work with Alex & Walters Audi for anything I’ve needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, We are honored by your continued business, and we are so glad that Alex consistently provides you and your vehicle with exceptional care! We greatly appreciate you taking the time to leave us this positive review, and we hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of Alex and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
We recently leased an Audi Q5 from Walter's Audi. They...
We recently leased an Audi Q5 from Walter's Audi. They are located in Riverside while we live in Huntington Beach. We went to them because they appeared to have the best deal of the regional Audi dealers. Our salesperson was Ryan Gonzalez who not only walked my wife through the sales process and negotiated a great deal for us, but then he went aboveboard and drove the car to us at 9 pm that night! It was a long trek for him and a late night but he was determined to get us our car asap! Ryan is an engaging young man with a great personality that made leasing a car from him a pleasure. And Andy Bartoli in Finance also very efficiently walked us through the finance process, which usually takes "hours" at other dealerships. Overall we were highly pleased with the process at Walter's Audi and especially of Ryan's attention to our needs. Well done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill, Thank you for leaving us this wonderful review! We greatly appreciate you taking the time to visit us, and we are thrilled that Ryan provided you and your wife with nothing less than the 5-star service that you so much deserve. He will be honored to know of your very kind words and that you greatly valued his assistance. We are also so glad that Andy made your experience with us even more remarkable. Congratulations on your new Audi Q5- on behalf of Ryan, Adam, and the entire team! Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
I couldn't ask for a better experience. Joshua Rambow and...
I couldn't ask for a better experience. Joshua Rambow and Andy Bartoli were amazing. They helped me get my dream TTRS and made it a great process. I will certainly return to Walter's and recommend all my friends to do the same.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Phil, We are thrilled that Joshua and Andy could get you into your dream vehicle- while providing you with a top-notch experience! They will be honored to know of your kind words. Congratulations on your new vehicle! We thank you for your wonderful review and recommendation, and we look forward to an opportunity to work with you again in the future! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
The attention and customer service was great. The...
The attention and customer service was great. The promptness of the transaction and attention to paperwork was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Albert, Thank you so much for your positive review! We greatly appreciate the opportunity to do business with you, and we are thrilled that our team could provide you with an efficient and remarkable experience! We wish you congratulations on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if we may ever be of further assistance to you in the future. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Everyone was so helpful and knowledgeable, never pushy or...
Everyone was so helpful and knowledgeable, never pushy or in a hurry to sell you something I didn’t want. They went out of there way to find what i was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, We appreciate you taking the time to leave us this positive review! Providing a smooth and pressure-free experience is so important to us, and we are so glad that our team's efforts could meet your satisfaction! It is our pleasure to assist you. We wish you congratulations on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if you are ever in need of further assistance in the future. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Albert Rosales was very helpful and the entire experience...
Albert Rosales was very helpful and the entire experience was pleasant. Albert took all the time needed to ensure the deal was done accurate and professionally
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave Albert this 5-star review! We are thrilled that he provided you with top-notch service and made your experience with us an all-around success. We wish you congratulations on your new vehicle- on behalf of Albert and the entire team! Please drive safely, and do not hesitate to let us know if there is ever anything more that we may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Go see Brian Kaminskas if you want an easy car buying...
Go see Brian Kaminskas if you want an easy car buying experience. Got a great deal and left with the Audi Q5 of my dreams!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that Brian could get you into the vehicle of your dreams- while providing you with a seamless and exceptional experience! He will be honored to know that you greatly valued his assistance. We wish you the warmest congratulations on your new Audi Q5- on behalf of Brian and the entire team! We greatly appreciate you taking the time to leave us this positive review, and we hope to see you again when the time comes for your vehicle's first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Love me some Stacy, very smart knowledgeable and great...
Love me some Stacy, very smart knowledgeable and great personality. This is my 5th car I have purchase from Audi riverside by far meets all my expectations. Go team Stacy! Love my convertible a5 best car ever!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you taking the time to leave Stacy this positive review! It is an honor to have your confidence and loyalty, and we are so glad that Stacy consistently provides you with a top-notch experience! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We hope that you continue to choose us for all of your future automotive needs. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
I always get prompt and personal service from the service...
I always get prompt and personal service from the service adviser Stacey Samuel, who I have dealt with many, many years. I can always count on her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pauline, Thank you so much for leaving Stacy this excellent review! We are thrilled that she consistently provides you and your vehicle with exceptional care. It is our pleasure to assist you in any way possible, and she will be honored to know how confident you are in her service! We wish you safe travels, and we look forward to serving you and your automotive needs in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Every time we take our Audi to Alex Ortiz for service or...
Every time we take our Audi to Alex Ortiz for service or any other problem, he goes over and beyond. He is truly a pleasure to work with and always very kind. He's awesome and I would recommend him to any of my other friends with Audi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony and Amy, We are so glad that Alex consistently provide you with 5-star service and gets your automotive needs efficiently taken care of. He will be honored to know how confident you are in his efforts and that he earned your recommendation. We greatly appreciate you taking the time to leave him this positive review! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager