Simi Valley Chevrolet

Never have a problem with the service dept they take good care of me.The service advisors are great.

Very friendly, knowledgeable, and attentive staff. Service is quick, yet professional and thorough. I enjoy bringing my 2024 Silverado to Chevrolet of Simi Valley.

It’s always great knowing that my truck will be taken care of when dealing with Don Bevington at Simi Valley Chevrolet. Don is a great guy and I am always confident he will take care of things.

Good care for my car oil change maintenance and tire care quality time to get my car back to me

Longer working hours than most dealerships, after hour drop off, good at follow up. Know diesel specifics.

Quick and efficient service. Nice guys! Last time I got my car serviced they taught the warentee companies to ensure a fair and just outcome. I got what I paid for!

Absolutely Appalling Customer Service – Avoid Simi Valley Chevrolet at All Costs! If I could give zero stars, I would. My experience with Simi Valley Chevrolet was nothing short of infuriating, and I feel compelled to warn others before they make the mistake of doing business with this dealership. My son was leasing his first car and the car of his dreams was found at Simi Valley Chevrolet. The ONLY pleasant experience with this dealership was with Game, the salesman. While this is a long and complicated story, I can sum-up with the following: We had issues with the vehicle and needed to elevate the issue with the Store Manager (Idan). One would think that the Store Manager would be set the example for the greater team of employees, and understand how to take care of a customer (particularly, a customer who is being more than reasonable). We needed help to resolve the issues and Idan was the person to get this done. However, from the start, Idan's customer service was horrific- rude, dismissive, combative, and shockingly unprofessional. He had no regard for basic courtesy. Not only did he lie repeatedly, he and his colleague, John Butterworth (another manager), also hung up on phone calls when we tried to follow up on very reasonable questions. He hung up mid-conversation rather than owning up to the mistakes and issues we were trying to resolve. Sadly, his staff also saw his behavior and started acting similarly. Clearly Idan was trying to avoid us, and told the rest of the staff to follow-suit. Worse yet, rather than working toward a solution, the staff seemed more interested in arguing with us, as if we were the problem for holding them accountable for what they had promised. Their tone was combative and completely devoid of the respect and transparency that any decent dealership should provide. This isn't just a bad experience, this is the type of behavior that makes it clear that this team lacks professionalism, integrity, and basic customer service skills. Do yourself a favor: steer clear of Simi Valley Chevrolet. I firmly do not recommend subjecting yourself to this group of people. If you're in the market for a Chevy, take your business elsewhere- there are several dealerships in the area who, I'm certain, understand how to treat customers with honesty and respect.

Like I’ve always said the service department is the best sales needs some work and I’ve bought cars there so I know that it needs work but when you do surveys, no one responds back to your surveys to ask you questions why you rated certain items maybe try to work on that

Simi valley Chevrolet is a great place to… I took my 2020 dura max diesel truck it was easy to make a appointment they got me in 3 days later And everyone was so pleasant to deal with at Simi valley Chevrolet.. From the time I walked in to the moment I picked up my truck up …customer service there is 10/10 communication was great they called me every day to give me a update about what’s going on and They all made it so simple… I’m so glad to do business with Simi And I will share my great experience with people I know with honesty about my experience at Simi Chevrolet THANKS TO ALL THE SERVICE STAFF FOR KNOWING HOW TO BE TRUE PROFESSIONALS..

Fast service as I was told. Received everything I asked for. Was given info on what vehicle needed in a timely manner. I was very pleased.