Meet Tyler Summa

Horrible dealership. October 3rd 2024 I bought 2023 F250 Limited with 6.7 diesel. While test driving I noticed AC wasn’t working. Findlay Chrysler stated they were unaware of issue but would fix it. Week later it was discovered Brad (mgr) was 100% aware of AC being out. Instead of replacing, they filled unit hoping consumer wouldn’t noticed. Brads version is, he didn’t know AC unit was leaking when he refilled it. This is actually against the law not to mention AC units are sealed units. Freon can’t leak out. If it does, there is a problem. xxxxxxx thing to do to someone buying a 1 year old truck for $90000. 12 hours after buying truck I was going through all the features when it was discovered ALL safety features were in fault mode. Ultimately it was determined by a Ford dealer the frame was extremely bent. Brad at Findlay Chrysler stated the Ford dealer was “lying because they were mad I didn’t buy the truck from them”. Tyler stated “the ford dealer is just lazy and don’t want to work”. Findlay Chrysler stated they wanted to look truck over. Instead of fixing or giving my money back they instead chose to do even worse when their guy connected to the trucks computer system and blocked all faults from reading out on the dash so now nothing will read. No oil change, light out, low fuel, etc.., Findlay Chrysler knew of all these issues yet hid them and sold me the truck. Horrible horrible company. Brad & Tyler are dirty as they get. Brad lied to not only me but the BBB & Attorney Generals office. Feel free to contact me for ALL proof that this is factual information. In the end, Ford Motor Company was set to buy my truck back. However, since my truck was titled in Canada first, then bought by Findlay Chrysler 6 months later they can’t help me. I am in the process of suing Findlay Chrysler for not only energy dollar I spent on my truck $96000+ but also $5000 in car rental, and additional $250000 for the hundreds and hundreds of hours I’ve put into calling, emailing, dropping off, picking up from Ford dealers.

Absolutely do not do business with this dealership. I worked out a deal to purchase a truck , went to the bank got a check for it and, confirmed that I was on my way and on my way and they sold the truck out from under me. They completely lead me on. Also I live 3.5 hours away and was already an hour into my trip. The answer I got was sorry its first come first serve. Its completely unacceptable, and the sales manager could have cared less.

Best service in town, hands down! This place has great customer service and is always responsive with any questions or concerns. Thank you for the excellent experiences over the years.

My place for all my Jeep needs! Please gimme that dusty TV! See ya next oil change.

Bought a 5.0 mustang GT best experience I’ve ever had took care of every issue not that there were any problems with the car great Facility plan on returning for my next vehicle purchase

Great service and a kind team. Quick to resolve my issues and patient in helping me understand.

Got my oil changed and it was a great experience. Service advisors were very courteous. Left the vehicle clean and resent my reminder. Thanks again

Overall I had a good experience here and they were able to cooperate with me and prices that would fit better for me.

Good working with him and very easy to talk to. Helped with any problems or concerns I had. O

Truly a very professional dealership. Personnel are very knowledgeable and professional. Very pleasant and a no pressure salesmanship.