Bob Thomas Ford West

Steve was our sales person, he helped us compare 2or 3 vehicles in their inventory. We decided what we wanted and he said he would have picked the same vehicle. He walked us through all the options and how to access different apps. He was very knowledgeable with the vehicles content. He didn't even mind me asking my stupid questions more than once. Once the sale was final and we were on our way he said any time you have a question or concern, stop by or give him a call. A very pleasant experience from start to finish. Tim was also helpful throughout the paperwork process. He also said any questions after the sale stop by or give a call. Very pleasant experience.

Bought a used vehicle at Bob Thomas Ford West and both the salesperson(Justin) and the finance team were great. They were very friendly and helpful….would recommend them to everyone!!

My entire experience was great. From the time I was greeted by a manager through the finance office everyone was helpful and friendly. My salesperson Josh Amburgey was Kind, knowledgeable and helpful. And continues to be as I have questions. I ended up stepping up to a Ranger XLT and drove it home! I asked him for business cards for friends that may be shopping in the future and have already handed out one. I had not been there of 11 years and was treated like family! Great experience!

When we first arrived we was greeted within minutes asking if we needed help with anything. Jamie Drulay was our salesman and he was the nicest person to work with. He went with us for a test drive and we ended up buying the Ford Maverick” 25”. We love the truck

Went there this past Saturday to price out cars and got the best deal I prolly would’ve been offered they even worked with rhe bank to get me the car I liked I will be going back next time I need a another car

We purchased a Ford Edge on Sept 6,2024 through Brandon at your dealership. He was very helpful in all aspects of the transaction. The car was detailed and a spare tire included through his efforts. When at the dealership with our daughter he even addressed an air tire problem with her car. From the beginning steps through pickup Brandon was professional and friendly.

Very friendly and caring. Treated with curiosity and respect, ever though it was a used vehicle. Well send my friends who are looking for a vehicle.

It was a great experience with Brandon and the finance team. Wonderful service. And thank you for staying late on a Friday night!!

We are very happy with the whole experience. Steve was excellent to work with, thank you for all your help. We were never pressured to buy anything or make any decisions. The process felt very relaxed and I am happy with the trade in offer as well. I would do business again here for sure. Thank you.

Very satisfied with Steve Raabe, our salesman. No pressure to upsell, was very open about the cars we were looking at. Finance gentleman, Tim, also very friendly and knowledgeable.