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Mercedes-Benz of Fort Mitchell

(752 reviews)
Visit Mercedes-Benz of Fort Mitchell
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award

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New (859) 308-1119 (859) 308-1119
Used (859) 993-7639 (859) 993-7639
Service (859) 993-7635 (859) 993-7635

Inventory

See all 517 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2020.
Welcome to Mercedes-Benz of Fort Mitchell your Authorized Mercedes-Benz dealer serving the Greater Cincinnati and Northern Kentucky area. Our commitment to exceptional service is evidenced as soon as you enter our showroom. Our seven-acre lot is home to more than 200 new vehicles plus the largest selection of pre-owned vehicles in the area. Our Service Department features 21 service bays with some of the most technologically advanced equipment in the world. Step out of the ordinary and into luxury at Mercedes-Benz of Fort Mitchell.
Where Above and Beyond Come Standard

Service center

Phone number (859) 993-7635

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(752 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fort Mitchell from DealerRater.

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Super easy and professional experience buying my car from

Super easy and professional experience buying my car from Tyler. He was honest, helpful, knowledgeable and made the whole process quick and stress-free. No pressure at all—just a great service. Highly recommend if you're looking for a smooth car-buying experience!

Super easy and professional experience buying my car from

Super easy and professional experience buying my car from Tyler. He was honest, helpful, knowledgeable and made the whole process quick and stress-free. No pressure at all—just a great service. Highly recommend if you're looking for a smooth car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super easy and professional experience buying my car from

Super easy and professional experience buying my car from Tyler. He was honest, helpful, knowledgeable and made the whole process quick and stress-free. No pressure at all—just a great service. Highly recommend if you're looking for a smooth car-buying experience!

Super easy and professional experience buying my car from

Super easy and professional experience buying my car from Tyler. He was honest, helpful, knowledgeable and made the whole process quick and stress-free. No pressure at all—just a great service. Highly recommend if you're looking for a smooth car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Purchased a 2025 Sprinter Van from Bennie.

Purchased a 2025 Sprinter Van from Bennie. He couldn’t have been better to work with. Always answers his phone, super polite and knowledgeable. He even found me a spare tire carrier and tire. So thankful!

Purchased a 2025 Sprinter Van from Bennie.

Purchased a 2025 Sprinter Van from Bennie. He couldn’t have been better to work with. Always answers his phone, super polite and knowledgeable. He even found me a spare tire carrier and tire. So thankful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Purchased a 2025 Sprinter Van from Bennie.

Purchased a 2025 Sprinter Van from Bennie. He couldn’t have been better to work with. Always answers his phone, super polite and knowledgeable. He even found me a spare tire carrier and tire. So thankful!

Purchased a 2025 Sprinter Van from Bennie.

Purchased a 2025 Sprinter Van from Bennie. He couldn’t have been better to work with. Always answers his phone, super polite and knowledgeable. He even found me a spare tire carrier and tire. So thankful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This is my second car from this dealer.

This is my second car from this dealer. Craig is wonderful to work with. He makes the transition of turning in a car to the purchase of a new an easy experience. He’s a very detailed person who knew exactly what I wanted.

This is my second car from this dealer.

This is my second car from this dealer. Craig is wonderful to work with. He makes the transition of turning in a car to the purchase of a new an easy experience. He’s a very detailed person who knew exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Exceptional Experience at Mercedes-Benz of Fort Mitchell!

Exceptional Experience at Mercedes-Benz of Fort Mitchell! I recently purchased a car from Mercedes-Benz of Fort Mitchell, and I couldn’t be more pleased with my experience! From start to finish, the process was smooth, efficient, and stress-free. A big part of that was thanks to Sam, the sales representative who assisted me throughout. Sam went above and beyond to ensure I found the perfect vehicle that met all my needs. He was incredibly knowledgeable, patient, and genuinely attentive to what I was looking for. What really stood out was his no-pressure approach, making the entire experience feel comfortable and tailored to me. He took the time to explain all the details and answered every question I had, making me feel confident in my purchase. If you're looking for a top-tier customer experience, I highly recommend asking for Sam at Mercedes-Benz of Fort Mitchell. His professionalism and dedication to helping customers make him an absolute standout!

Exceptional Experience at Mercedes-Benz of Fort Mitchell!

Exceptional Experience at Mercedes-Benz of Fort Mitchell! I recently purchased a car from Mercedes-Benz of Fort Mitchell, and I couldn’t be more pleased with my experience! From start to finish, the process was smooth, efficient, and stress-free. A big part of that was thanks to Sam, the sales representative who assisted me throughout. Sam went above and beyond to ensure I found the perfect vehicle that met all my needs. He was incredibly knowledgeable, patient, and genuinely attentive to what I was looking for. What really stood out was his no-pressure approach, making the entire experience feel comfortable and tailored to me. He took the time to explain all the details and answered every question I had, making me feel confident in my purchase. If you're looking for a top-tier customer experience, I highly recommend asking for Sam at Mercedes-Benz of Fort Mitchell. His professionalism and dedication to helping customers make him an absolute standout!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recently purchased a new vehicle from Mercedes-Benz of

I recently purchased a new vehicle from Mercedes-Benz of Fort Mitchell, and I couldn't be happier with the entire experience. From the moment I walked in, the level of professionalism, hospitality, and attention to detail was outstanding. A special thanks goes to Sam, my sales representative, who made the process smooth and enjoyable. Sam was knowledgeable, patient, and genuinely committed to helping me find the perfect car. He answered all my questions thoroughly and went above and beyond to ensure everything was just right. If you're considering a new vehicle, I highly recommend this dealership — and be sure to ask for Sam!

I recently purchased a new vehicle from Mercedes-Benz of

I recently purchased a new vehicle from Mercedes-Benz of Fort Mitchell, and I couldn't be happier with the entire experience. From the moment I walked in, the level of professionalism, hospitality, and attention to detail was outstanding. A special thanks goes to Sam, my sales representative, who made the process smooth and enjoyable. Sam was knowledgeable, patient, and genuinely committed to helping me find the perfect car. He answered all my questions thoroughly and went above and beyond to ensure everything was just right. If you're considering a new vehicle, I highly recommend this dealership — and be sure to ask for Sam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a very god experience with this dealership.

I had a very god experience with this dealership. The rep answered my questions and explained the features thoroughly!

I had a very god experience with this dealership.

I had a very god experience with this dealership. The rep answered my questions and explained the features thoroughly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Tyler Grefer is awesome!

Tyler Grefer is awesome! My wife and I have now purchased our 2nd Mercedes Benz Suv (GLE) and we love it! Tyler has worked with us on both deals and we have always loved how he treats us during our purchase. Tyler is never pushy and always takes his time with us answering all our questions and doing as many test drives as needed until we found what we were looking for. Mercedes Benz of Fort Mitchell will continue to be our dealership for any future purchases going forward.

Tyler Grefer is awesome!

Tyler Grefer is awesome! My wife and I have now purchased our 2nd Mercedes Benz Suv (GLE) and we love it! Tyler has worked with us on both deals and we have always loved how he treats us during our purchase. Tyler is never pushy and always takes his time with us answering all our questions and doing as many test drives as needed until we found what we were looking for. Mercedes Benz of Fort Mitchell will continue to be our dealership for any future purchases going forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My experience with Tyler Grefer was absolutely amazing.

My experience with Tyler Grefer was absolutely amazing. Probably the best car buying experience I’ve had in my young 73 years of life. The whole process went smooth and in less than 90 minutes, I was in and out and on my way with my brand new car. I would definitely recommend that you see Tyler if you find a car you want at the Fort Mitchell Mercedes-Benz dealership. Dennis Clancy

My experience with Tyler Grefer was absolutely amazing.

My experience with Tyler Grefer was absolutely amazing. Probably the best car buying experience I’ve had in my young 73 years of life. The whole process went smooth and in less than 90 minutes, I was in and out and on my way with my brand new car. I would definitely recommend that you see Tyler if you find a car you want at the Fort Mitchell Mercedes-Benz dealership. Dennis Clancy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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