Reviews
Write a reviewTyler Grefer is the best of best
Tyler Grefer is one of the most patient, caring, honest, and passionate salesman that I have ever come across. He goes above and beyond in what a sales person should offer. I purchased my vehicle from Tyler and the team at Mercedes-Benz at Fort Mitchell two weeks ago. Tayler was very responsive, knowledgeable, transparent, and he was able to handle everything over the phone. I live in Austin, I was looking for a very specific vehicle and MBFM had it. They had my vehicle shipped. I cannot say how well this whole process has been handled by Tayler. It was an absolute pleasure to do business with Tayler and the team at MBFM. Thanks Tyler for EVERYTHING, and you are amazing.
Salesperson of the year!
I was very impressed overall with quality and service from this dealership. Everything was very smooth and an enjoyable experience . My sales person was Ty Grefer. I want to go out on a limb and say I’ve never worked with a more professional/great salesperson. He was very understanding and outgoing. If you are going to by a car from there I definitely recommend to ask for him!
Noah Smith made sure my experience was effortless and
Noah Smith made sure my experience was effortless and painless. He was both extremely friendly and informed answering all of the questions I had. I wouldn’t go anywhere else to buy a Mercedes, thanks Noah!
First class
Alec was amazing. Everything was first class even though I wasn’t purchasing a high priced vehicle. Everything was smooth and easy. I would highly recommend.
Alec was amazing.
Alec was amazing. The whole experience was smooth and first class. I highly recommend. Very happy.
Excellent service excellent company excellent sales staff
Excellent service excellent company excellent sales staff excellent nail salon excellent snack bar everything was excellent
over the last year and a half we have worked with
over the last year and a half we have worked with "Sprinter Dan" to buy 4 different vehicles. Dan has always been very responsive he has helped us find what we needed and help order the special vehicles when what we wanted was not currently available. We drive from Dayton ohio to deal with Dan and Mercedes Benz of Fort Mitchell passing serval other MB dealerships because of this outstanding service. We even use them for all of our maintenance needs as their service department is top notch. they have been honest and upfront with us about the services we needed as well as one time said you are still not due for service yet so we do not want to take your money and perform service that is not due yet. We have referred other and they have expressed very similar experiences working with "Sprinter Dan" and some are making the drive from PA and MD. I highly recommend working with this dealership
Thanks to Noah Lykins I feel confident in using the
Thanks to Noah Lykins I feel confident in using the features of my 2022 GLC 300. He was very patient and took time to make sure I understood everything. Thanks Noah!
Great service and easy to deal with
over the last year and a half we have worked with "Sprinter Dan" to buy 4 different vehicles. Dan has always been very responsive he has helped us find what we needed and help order the special vehicles when what we wanted was not currently available. We drive from Dayton ohio to deal with Dan and Mercedes Benz of Fort Mitchell passing serval other MB dealerships because of this outstanding service. We even use them for all of our maintenance needs as their service department is top notch. they have been honest and upfront with us about the services we needed as well as one time said you are still not due for service yet so we do not want to take your money and perform service that is not due yet. We have referred other and they have expressed very similar experiences working with "Sprinter Dan" and some are making the drive from PA and MD. I highly recommend working with this dealership
Extraordinarily Patient with Us!
We worked with Dan Tilley and couldn't have had a better experience! We had a relatively urgent need to seat more than a minivan could hold and on a whim, called Mercedes Benz of Fort Mitchell. They had a Sprinter that would work and were patient with us for about a week while we got the financing finalized. The vehicle had a leak the very first weekend after purchasing and they made good on the offer to come pick it up to have it repaired. It felt like we were in the currently crazy housing market in trying to find a vehicle, but Dan made the effort more than tolerable. I expect us to send any business we can their way.