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Mercedes-Benz of Fort Mitchell

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Fort Mitchell Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2013

Welcome to Mercedes-Benz of Fort Mitchell, your Authorized Mercedes-Benz dealer serving the Greater Cincinnati and North

...

ern Kentucky area. Our commitment to exceptional service is evidenced as soon as you enter our showroom. Our seven-acre lot is home to more than 200 new vehicles, plus the largest selection of pre-owned vehicles in the area. Our Service Department features 21 service bays with some of the most technologically advanced equipment in the world. Step out of the ordinary and into luxury at Mercedes-Benz of Fort Mitchell.

"Where Above and Beyond Come Standard"

Service

Oil, Filter Change

$59.95 and up*

Detailing

$199.95 and up*

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
457 lifetime reviews. Includes reviews of Mercedes-Benz of Fort Mitchell from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 17, 2019

    Dan tilley was THE MAN! I bought my sprinter from him and everything was easy and seamless. I would definitely go back if I needed another.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    DANIEL TILLEY

    NEW SALES

    (5.0) 12 reviews

    PATRICK ALLOSSO

    FINANCE MANAGER

    (4.9) 38 reviews

  • 5.0 out of 5
    December 31, 2018

    I would highly recommend this dealer ship. The sale person was fantastic and you could not ask for better customer service. I love my new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    FRANK WINSTEL

    NEW SALES

    (5.0) 49 reviews

    PATRICK ALLOSSO

    FINANCE MANAGER

    (4.9) 38 reviews

  • March 20, 2017

    I had an opportunity to work with Ken Campbell at this dealership. Ken was very responsive and personalized every interaction. I traveled for the purchase,... but he ensured that everything was well taken care of. Ken's service and attention was worthy of the five-star rating and I love my new GLC. I would definitely recommend working with him for a quality service experience.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2018

    I had an amazing experience shopping for my new car. My sale person Frank Winstel was the best. I would highly recommend the Mercedes Benz of fort Mitchell.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    FRANK WINSTEL

    NEW SALES

    (5.0) 49 reviews

    PATRICK ALLOSSO

    FINANCE MANAGER

    (4.9) 38 reviews

  • 5.0 out of 5
    December 20, 2018

    This is the fourth car-buying experience I've had with MBFM. Each one went smoothly, was a good deal financially, and left me with the feeling that I'd... been treated fairly and with respect. Our most recent occasion continued that pattern.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    FRANK WINSTEL

    NEW SALES

    (5.0) 49 reviews

    TODD MORGAN

    Finance Manager

    (5.0) 12 reviews

  • 5.0 out of 5
    December 18, 2018

    Frank made the car buying experience so easy and his knowledge and expertise was evident from the time I walked through the door. Excellent communication... during the whole process and his personal touch will make me a repeat customer. Thank you!

    Not Applicable
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    FRANK WINSTEL

    NEW SALES

    (5.0) 49 reviews

  • 5.0 out of 5
    December 18, 2018

    This is the fourth car-buying experience I've had with MBFM. Each one went smoothly, was a good deal financially, and left me with the feeling that... I'd been treated fairly and with respect. Our most recent occasion continued that pattern.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    FRANK WINSTEL

    NEW SALES

    (5.0) 49 reviews

    TODD MORGAN

    Finance Manager

    (5.0) 12 reviews

  • 5.0 out of 5
    December 17, 2018

    This was not your typical "car buying" experience. From the time we met Frank, until we purchased the car, he was an "educator" not a "salesman"! My husband... and I felt like part of his family during the entire process. He found the exact car we were looking for and communicated with us every step of the way. We never felt any type of pressure to purchase, but instead had all of our questions answered and then some! I can't thank Frank enough for all of his help and guidance. He has created lifelong customers!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    FRANK WINSTEL

    NEW SALES

    (5.0) 49 reviews

    PATRICK ALLOSSO

    FINANCE MANAGER

    (4.9) 38 reviews

  • 5.0 out of 5
    December 17, 2018

    This was not your typical "car buying" experience. From the time we met Frank, until we purchased the car, he was an "educator" not... a "salesman"! My husband and I felt like part of his family during the entire process. He found the exact car we were looking for and communicated with us every step of the way. We never felt any type of pressure to purchase, but instead had all of our questions answered and then some! I can't thank Frank enough for all of his help and guidance. He has created lifelong customers!!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    FRANK WINSTEL

    NEW SALES

    (5.0) 49 reviews

  • 5.0 out of 5
    December 16, 2018

    The most amazing car shopping/buying experience we have ever experienced. Frank was never a “salesman”. He was an “educator”! From... the moment we met him until we finalized our car purchase, he made us feel like a part of his family. We learned so much about the Mercedes brand! Never once did we feel ANY pressure to buy. He gave us the tools to make an educated decision and we couldn’t be happier! I would recommend Frank to anyone and I would also recommend anyone who hasn’t driven a Mercedes to GO DRIVE ONE!! Talk to Frank and you won’t be disappointed! I haven’t stopped smiling since my purchase!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    FRANK WINSTEL

    NEW SALES

    (5.0) 49 reviews

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