Reviews
2011 Miji
Work performed as expected. Had to wait for parts, was given a nice loaner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Karri, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mini coop oil change and check up maintenance
I was in for an oil change which was done in a timely main . Everyone was very professional and very one was very nice,thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Shopped and Loved Mini
Went to Willis since we could try several brands in one stop. Blake was very knowledgeable about Mini as was so helpful in making a decision. After driving about 5 other cars, we ended up with a used Mini that is perfect! Everyone we interacted with answered any questions and provided kind service. I might be a Mini owner for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Carrie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MINI OF DES MOINES. We look forward to your next visit! Take care!
Blake - BEST buying experience ever!!
We worked with Blake and purchased a 2022 red convertible Mini S and it was the MOST enjoyable, effortless, seamless and efficient car buying experience we’ve ever had. Everyone there was a delight. Blake had everything lined up and we were on our way!! I love my car to death and couldn’t have enjoyed working with Blake and his team more. Ultimate professionals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MINI Cooper Coupe JWC
My experience was extremely positive. Blake was very helpful in providing great communications throughout the process. The transaction proceeded in a timely and efficient manner, and everyone involved was well prepared and courteous. I am a very pleased customer. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at MINI OF DES MOINES! We look forward to your next visit! Take care!
New mini
Great experience, everyone was friendly and helpful, love my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jessica, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!
Very pleasant experience...would return again and props...
Very pleasant experience...would return again and xxxxxxto Mike W. who showed me around and went with me for a test drive. I didn't expect to be so impressed with the MINI nameplate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bad Communication
got lost finding me even though i went out of my way to explain to the person that coordinated it that it would happen to to listen to my instructions. SAME EXACT THING HAPPENED ON RETURNING TO DROP OFF MY VEHICLE. obviously a pattern. I would’ve given you 5 stars but your car pick up drop off caller person obviously doesn’t listen
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase