INFINITI of Chattanooga

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
114 lifetime reviews. Includes reviews of INFINITI of Chattanooga from DealerRater.com
  • Great Experience!!

    My experience with Infiniti Of Chattanooga was absolutely outstanding!! Very professional yet they make you feel "at home". Sarah Perkins is who I...

    Dealer Response

    Congratulations on your new QX60! We hope you and your children love it! We are so fortunate to have Sarah on our team. She is definitely a top no...


    Show Full Review

    My experience with Infiniti Of Chattanooga was absolutely outstanding!! Very professional yet they make you feel "at home". Sarah Perkins is who I dealt with and she never one time made me feel like she was just trying to make a sale. She listened to me and understood my needs for what kind of vehicle I needed. As a Realtor and a mom of 3 children, I chose the QX60 and I am thankful that I did. Sarah took her time in making the whole process as smooth as possible. I HIGHLY recommend her if you are looking to purchase a vehicle. You will not be disappointed!! Be sure to make a request for SARAH PERKINS :)

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new QX60! We hope you and your children love it! We are so fortunate to have Sarah on our team. She is definitely a top notch salesperson and we are glad you had such a great experience working with her. We hope to see you and your family again soon.


    Hide Full Review
  • Great Service !
    May 10, 2017

    I just bought a new Infiniti Q50 Red Sport. I was extremely impressed by the expertise of the sales staff. Jennifer and David took very could care...


    Show Full Review

    I just bought a new Infiniti Q50 Red Sport. I was extremely impressed by the expertise of the sales staff. Jennifer and David took very could care of me. They found the exact car I wanted with all the specific options I wanted on it. After buying my new car Jennifer spent a considerable amount of time going over all the infotainment options and setting them up to my liking. The sales manager Richard and David were very nice and even gave me a loaner car while my new one got the special treatment option. This process was handle by Andrea who was just a thorough and friendly as can be. It is a very classy and friendly dealership and my Q50 Red Sport is a fantastic vehicle. Thanks to the whole staff.

    Does recommend this dealer

    Hide Full Review
  • Great experience
    May 9, 2017

    I can not say enough about Payton and the staff at Infiniti of Chattanooga. I was particularly impressed with Payton's product knowledge and will...


    Show Full Review

    I can not say enough about Payton and the staff at Infiniti of Chattanooga. I was particularly impressed with Payton's product knowledge and willingness to let me take my time and look around. I was made an appointment on line and was greeted as soon as I arrived and got down to business. I had to fly out the next day and Payton picked the car up at the airport and took care of some minor issues while I was away on business. When I got back from my trip the car was ready to go. This dealership is top notch. I wish I had done business with them earlier. I am going to bring my wife in soon. If I don't she is going to steal my Infiniti. Thanks everyone.

    Does recommend this dealer

    Hide Full Review
  • Could not have gone any smoother!
    May 5, 2017

    First time purchasing a car online and out of state. Was a little skeptical and nervous. Payton made the process stress free and alliveated any co...


    Show Full Review

    First time purchasing a car online and out of state. Was a little skeptical and nervous. Payton made the process stress free and alliveated any concerns we had. Upon arriving at the dealership we were warmly greeted and the final transaction was flawless ( thanks to David). Richard the manager also made it a point to introduce himself and welcome us to Chattanooga. Overall a very pleasant experience - thanks to all!

    Does recommend this dealer

    Hide Full Review
  • Great experience!
    April 25, 2017

    Everyone was very helpful and down to earth. They went above and beyond to make sure everything went smoothly. Jennifer even sent us a thank you n...


    Show Full Review

    Everyone was very helpful and down to earth. They went above and beyond to make sure everything went smoothly. Jennifer even sent us a thank you note and a card for my child's birthday!

    Does recommend this dealer

    Hide Full Review
  • Very very helpful. A great group of people.
    April 19, 2017

    From the minute I walked into Infiniti of Chattanooga Brent Carmicheal was so so helpful and very knowledgeable. I was so pleased with everyone th...


    Show Full Review

    From the minute I walked into Infiniti of Chattanooga Brent Carmicheal was so so helpful and very knowledgeable. I was so pleased with everyone that I dealt with. I love my Infiniti and would recommend this dealership to anyone.

    Does recommend this dealer

    Hide Full Review
  • The entire staff was well versed in thier product.
    April 19, 2017

    Jennifer Miller was great to work with. She took her time with us and made sure we were introduced to the proper staff. We went through several po...


    Show Full Review

    Jennifer Miller was great to work with. She took her time with us and made sure we were introduced to the proper staff. We went through several potential options, such as, new, low mileage used, and lease. We felt no sense of rushing through the process. We visited 5 different auto dealerships and returned to only one, Infinity of Chattanooga. The staff was one of the main reasons. We felt comfortable through the entire process. Jennifer allowed us the make up our minds by giving us all information we needed to make our decision. Jennifer may be one of the newer salespersons, but has the natural ability to sell and make the process enjoyable. Having the best product for the end user surely helps in the sales effort. Comfort, options, and safety were key factors in the purchase of a new vehicle. The key to any success of a dealership, after the sale, is aftermarket support. Service and parts availability is key for the success of any dealership. My wife and I look forward to our partnership with Infinity of Chattanooga.

    Does recommend this dealer

    Hide Full Review
  • Great car buying experience.
    April 19, 2017

    Infiniti of Chattanooga made car buying so comfortable. Jennifer Miller was very helpful choosing the right car for me. She and the sales manage...


    Show Full Review

    Infiniti of Chattanooga made car buying so comfortable. Jennifer Miller was very helpful choosing the right car for me. She and the sales manager worked well together and made me feel like I was not being sold a car. I will be a return client.

    Does recommend this dealer

    Hide Full Review
  • Wonderful experience, car and people
    April 3, 2017

    I bought another Infiniti because I know they are reliable safe and the employees treat me with the upmost respect. I did look at other dealership...


    Show Full Review

    I bought another Infiniti because I know they are reliable safe and the employees treat me with the upmost respect. I did look at other dealerships. But ultimately I knew I would be back because I knew the safeness of the vehicle.

    Does recommend this dealer

    Hide Full Review
  • Great Experience
    March 27, 2017

    My experience with Infinti Chattanooga was amazing. Customer service was great! They made sure I knew everything there is to know about my new veh...


    Show Full Review

    My experience with Infinti Chattanooga was amazing. Customer service was great! They made sure I knew everything there is to know about my new vehicle and made the process of trading my old vehicle so smooth. Very satisfied with my most recent experience there.

    Does recommend this dealer

    Hide Full Review