Reviews
Naveed was very helpful with purchasing a car.
Naveed was very helpful with purchasing a car. He explained everything we asked, making the handover as smooth as it could possibly be. He was very polite and friendly. Overall, a great experience. Would highly recommend it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased an Audi A5 from Mr.
I recently purchased an Audi A5 from Mr. Naveed and was thoroughly impressed with his professionalism throughout the entire process. In addition to getting the vehicle ready quickly, he also provided a great deal. If you are in the market for a vehicle, I highly recommend Naveed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I found Naveed to be very professional and explained
I found Naveed to be very professional and explained everything in a very clear and methodical manner, so selling the car was a stress-free experience for me. Moreover, he was very friendly and easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Near the end of March 2024 I purchased a 06 Prius from
Near the end of March 2024 I purchased a 06 Prius from this car lot. It had 158,000 plus miles on the odometer. I test drove it and it seemed ok however I was concerned about the hybrid battery going bad due to the age and mileage of said vehicle. The owner of said lot said not to worry that if something went wrong with the hybrid battery they would help me out if the warranty company didn’t help. Well let’s fast forward to near the end of June just 3 car payments in and now the hybrid battery needs replacing. My first thing was to contact the car lot and all the owner said is to contact the warranty company with no mention of any help if they don’t cover it. I then contacted the warranty company and they did the claim but then refused it due to the hybrid battery not being a warranty item. So I ended up paying out of my pocket for a battery that is one of the highest price items to replace. So after missing a day of work and being out the money for the battery and no apologies or help from the car lot or warranty company, I find that totally ridiculous!! Plus before the owner gave me the fobs to the vehicle he basically forced me to do a google review where he told me certain things to say in it. I told him this sounds shady to do a review this soon not even having the car a week not even a full day. He said he has every customer do that before leaving so they don’t forget to leave a review. Now I see why it’s to ensure they get a good review before the vehicle breaks down… very shady practice. All I can say is BUYER BEWARE !! Before buying from this lot take the vehicle to a dealership for whatever make of vehicle you’re thinking of buying to let them check it out .. it is worth the 180 dollars vs 1000s of dollars that u may end of spending if u don’t. From now on I will be taking any vehicle whether it’s a car lot or private owner that I’m considering buying to a dealership to have it checked out before buying it. Robert R Alexander Downers Grove , Illinois.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This company is a scam and should be out of business.
This company is a scam and should be out of business. bought a boxtruck and had so many problems with it. asked owner naveed karim to fix issues. they kept my truck for 9 weeks and did absolutely nothing. make sure to have everything they say to you in writing. do not sign the sold as is paper as they depend on that to sell their cheap xxx used cars that arent even road worthy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Your Choice Auto in Joliet successfully fulfills with my
Your Choice Auto in Joliet successfully fulfills with my expectations to get a ford van for our new business. The whole team works so well, with patience, humbleness and well-care. Within 3 weeks' back and forth, Syed and Calvin have done a fantastic job by providing the most affordable with great conditions of cargo van, under their good judgements and professional opinions; Jesus and Ray are very nice fellows, with constant care for the improvement of the van's condition, just like it's their own one; Naveed has the best explanations for financing. He and Syed are the rock stars for bargaining. They just do anything they can to make it happen. I am very happy to make that deal and I wish them continuously good business, as usual!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly and accommodating.
Very friendly and accommodating. It was an enjoyable experience from start to finish and they delivered everything they promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my 1st car from Your choice Joliet.
I bought my 1st car from Your choice Joliet. The customer service was great, and Naveed, my sales advisor, was exceptional. He did everything and more than was expected. Whenever I had questions, Ian answered them and followed up with a phone call. I would be happy to recommend Your choice Joliet to any potential car purchaser.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a Nissan Maxima through Naveed.
I recently purchased a Nissan Maxima through Naveed. His service was excellent from start to finish. He was extremely courteous, polite, and helpful throughout the entire purchase process, which made me feel very relaxed. I am delighted with my car and recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely great experience
We picked up the Nissan Altima this afternoon from Your choice Joliet. The whole car buying experience was heartwarming. Every detail explained in detail with. We never once felt pressured to say yes. A very fair price has been offered and all paperwork has been completed on time. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase