ALM Mall of GA

This company is a scam. I purchased 2 vehicles from the ALM Buford. 2020 GMC Yukon, and 2018 F150. Transmission on 2020 GMC Yukon truck totally damaged and needs full replacement. The owner has not yet reached out or followed up. Suzanne avoided me and my wife...knowing this truck was damaged. My wife has called this office for weeks trying to get this 49k financed trucked resolved I am reporting this business to the FTC and contact an attorney for this fraudulent salesmanship on cars sold at this business/ALM Buford. EASY CARE IS A HORRIBLE EXTENDED WARRANTY COMPANY. THE TRUCK IS IN THE SHOP AND THEY ARE CHALLENGING THE DAMAGE TRANSMISSION RESULTS. I WILL NEVER REFER A PERSON TO THIS COMPANY.

I purchased a 2020 GMC SUV at the ALM of BUFORD LOCATION. MY TRANSMISSION WENT OUT ON THE VEHICLE LESS THAN A MONTH OF OWNING THIS TRUCK. I TRIED REACHING OUT TO THE MANAGER...SUZANNE WHO WILL NOT RETURN MY CALL NOR CARE ABOUT ME NOT HAVING MY TRUCK REPAIRED.. I CONTACTED EASY CARE AND WAS TOLD YHR CLAIM CAN BE AT RISK OF DENIAL IF I FILE A CLAIM FOR REPAIR...IM STUCK WITH THIS BROKEN DOWN SUV..SOMEONE NEEDS TO INTERVENE THIS SITUATION...THE CUSTOMER SERVICE AND PROFESSIONALISM THAT COMES ALONG WITH HELPING RESOLVE ISSUES WITH VEHICLES DO NOT DESERVE 1 STAR..I WILL BE REPORTING THE UNOPERABLE SUV IF THIS COMPANY ALM DO NOT RESPOND WITHIN 24HRS..SUZANNE DON'T CARE ABOUT RESOLUTION.

I appreciate all of your hard work on our milestone anniversary collectible. It completely stunned and astonished my hubby. Never have thought Gifts for 25th Wedding Anniversary to a Couple in India from your website would become a star of the event! I would strongly recommend your good work, keep going! Source: www.indiaflowersgifts.com/anniversary-gift.asp

Vanessa was amazing! She’s awesome and attentive to every need I asked for in my dream car. Best service by far!!!!! Thank you Vanessa! Recommend

Rosa out at the Mall of Georgia is the best at making she satisfy her customer. I am very pleased with my car. You are amazing, best place to go to purchase your dream car..I highly recommend this auto sales location.

Do not trust this dealership! They will bait and switch you. I confirmed with a salesman and the store manager through texts, so it’s documented, that they would give me a specific amount for my brand new bronco before I drove an hour to look at a truck they had for sale. When I got there and was ready to commit to the deal they said the “owner” had looked at the deal and now they could only give me $5k less than their original quote for my Bronco. I suggest you look elsewhere when looking for a car. This stealership with not be honest with you.

Worked with Andrew on the purchase of my vehicle. Zero pressure, answered all my questions and a no hassle experience. Would highly recommend!

I had a great experience getting my car from here. Rosa was awesome and helped me find something that fit my budget and my needs. From management down, they were all helpful! Would recommend 10/10

I bought My third vehicle at ALM Rosa Pool helped me to find the right one. I recommend this dealership if you are looking for a used car excellent customer service thank you Rosa. I will be back to buy my BMW M3!!! Thank you so much. Rosa

En mi opinión, es una persona muy servicial y atenta, totalmente conforme con su servicio.