ALM Mall of GA

I went to the delership to get a 2018 Ford Edge advertised on their website. The vechile was exactly what I wanted the next day I was showing my son the... car when he noticed the windshield had a chip in the center of it about the size of a half dollar. I had not been hit by anything that I could recall.. I called my insurance and had an autoglass company come out to repair the chip/break. They said it had been patched. It was not disclosed to me and no one had noticed it. I called the dealership and spoke with Matt who said he didn't know anything about it and that it should have been fixed. He said he'd see what he could do. Several days and phone calls later I was getting nowhere ao I went to the dealership. and Matt was out making a delivery. So Chris looked at the car and basically said it would cost them about $250 to replace the windshield and they couldn't put anymore money into it. Well I am letting everyone know that I will not ever buy another automobile from this dealership. Everytime I get into the vechile all I see is a broken windshield. Shame on them they don't care about their customers or making sure that what they sell you is a good product. .

The salesman Shaun Wilhelmin was very helpful with seeing that himself and the finance team worked with me to get me the vehicle I was interested in and... meet the payment I wanted

I called the Dealership and Dustin answered. I informed him of my unique situation and unlike numerous other salesman I had spoken with, he did not turn... me away. Dustin listened to me and understood what I was trying to accomplish. He worked with me via phone for two weeks prior to me actually coming into the dealership. He combed through their inventory and that of their partnering ALM’s. Once there, he found me a vehicle that suited my needs and more importantly, worked a deal with a car note that I could work with. After two weeks of having my Ford Edge, I noticed a couple things that needed to be addressed and even though it was purchased “As-Is”, Dustin ensured the items were addressed. He is an AMAZING salesman and unlike a lot of other salesman, he truly has your best interest at heart. When you go to ALM Mall of GA, make sure to ask for Dustin!

I love my car. I purchased a 2015 gray Honda Accord EX-L . Thanks Shaun Wilhelmi for helping me find my dream car. My dad introduce me to Shaun about buying... a use car. My daddy bought an 2018 Ford fusion from Shaun months ago.

Thanks Sam you've been a lot of help You made it easy for me to drive out In my newly purchased...Rogue.... No pressure just great service ... Thanks Again 👌 Dwight

Chris was very helpful, he even sent me a picture of the car on the lot.. no pressure /haggling. He was a great sales person and very easy to deal with.... Honest and super nice!!! The car was as described and I Love It!!!

Chris Kaissieh did a phenomenal job. I have recently purchased a pre-owned car from ALM in Georgia. Since I live in NC Chris did a FaceTime call with me... making sure that I see any minor blemishes in the car (if so exist). He made sure that everything is crystal clear since I am an out of state customer, he walked me through the financing options and other related details. He really went above and beyond by delivering the car himself next day as ALM had drivers shortage on that day and my purchasing process was completed by the end of business day. I am one of those customers who are hard to please, but Chris really nailed it and I happily give him 5 stars.

This place is horrible stay away... where should I start. I bought a car from them in March and never received a temp tag the day I bought the car( because... they sold it to me illlegally) here it is 4minths later and I still don’t have a tag. Matthew my sales consultant doesn’t care about you after he gets his commission... Gunther the F&I manger is a complete liar... he told me Capital One REQUIRED me to have gap which is a lie . Fred the manager is a complete xxxxxxx! He spoke to me with such disrespect... apparently, he’s upset because I keep calling because they have yet to register my car after 4months. This has been such a pain in my xxx! I’m completely done with them and have retained a lawyer!! Stay away.

The worst car buying experience ever and a bunch of liars. Sold me an unsafe vehicle unfit for the road. My warranty claim was denied was denied from... previous damage which ALM lied about. Trying to get a refund. Manger Tom says I can get a refund but I'm getting no results. ALM's vehicle are garbage and have major issues. I would never suggest anyone buying a vehicle from this dealership. I will never do business with ALM again. It's been freaking horrible.

I'm 60 days in to purchasing a car from alm and my info has stilol had not been sent to the tag office so I can get a tag. I had been shopping for... a car for weeks and looked at probably 100 cars. I originally went to alm got pricing on a vehicle and kept searching elsewhere. I really liked my original experience with alm. When I went back and actually made a purchase I watched a very young sales lady pull the "hide your keys" trick. I watched them pressure someone (who got their car appraised) who asked multiple times to leave for his keys back. Of course they were "misplaced". This is a shady dealership. During my car buying experience at this dealership I encountered a lot of lies and bad practices. I regret helping this company stay in business.