ALM Mall of GA

Good customer service, and staff with a great helpful attitude that generates trusts and comfortable conversation to discuss the different purchase options available to me

Damien Brown was super helpful on the phone and even more so in person. This dealership has a huge inventory and he was very knowledgeable about all of the different cars available. There were no pushy sales tactics, and I never felt pressured. I would absolutely seek him out again if I were in the market to buy another vehicle.

The dealership confirmed the day before that they had the vehicle available to look at. When I arrived, the vehicle was not on their lot. This was a complete waste of time. They half way agreed to get it to me when it was available, but then sold it before they could deliver it to me.

Everything was as expected, top-notch attention to detail and explanations, they really listened all my needs and provide me a honest feedback about the options

As a former employee of ALM, I would strongly suggest looking for a pre-owned vehicle elsewhere. Over the years, I have observed them going through multiple cans of paint on a daily basis to cover up rust on the undercarriage from vehicles purchased up north. They also go out of their way to purchase damaged vehicles with clean carfaxes so they can get it fixed from a subpar bodyshop. As well as purchasing vehicles with structural damage to the vehicles frame so they can send it to their union city location to fix. They're the cheapest in Atlanta for a reason....You get what you pay for.

Good job when it comes to communication with the customer and the meticulous care of all aspects of the information provided about the car, its features and the different availabilities of cars

Excellent customer service and comprehensive information, but above all professionalism of entire team in charge

Superb Customer Service, and Magnificent info about each feature and detail, that in used cars it's very important

I had a pleasant plus kind conversation with the salespersons of this dealer, their quick email replies were wise and helpful, gave me priceless information about my dream car, and tell me every step for a comfort purchase adapted to my financial limits, Highly recommended

Very quick response, i liked a beautiful family car and i needed to know all its features to see if it was what i was looking for, so i contacted them, i received the pleasant surprise of having received not only what i had requested, but also a magnificent range of options that could be an even better option that what initially caught my attention, not to mention the polite and courteous contact of their sales representatives