[{"id":354106,"firstName":"ROSA","lastName":"POOL","titleText":"Sales Advisor","shortBioText":"I like to help my customers, be honest and always advise them the best way to buy a vehicle. My biggest goal is. REPEAT BUSINESS.","emailTxt":"POOLROSA64@GMAIL.COM","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103803/employees/ac2a0ecb154c.jpg","drDealerId":103803,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"1280620800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":514288,"personPtyId":41234542,"firstName":"ALM","lastName":"ADMIN","titleText":"Administrator","emailTxt":"techatalm@gmail.com","combinedEmpAvgRatingNbr":3.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103803,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":545586,"personPtyId":50018380,"firstName":"Customer","lastName":"Service","titleText":"customer service","emailTxt":"customerservice.almteam@gmail.com","combinedEmpAvgRatingNbr":3.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":340374,"firstName":"Chris","lastName":"Kaissieh","titleText":"Sales","emailTxt":"ckaissieh@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103803/employees/04ff85b24a26.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426684,"firstName":"Dustin","lastName":"Davis","titleText":"Sales consulants","emailTxt":"dustindavis583@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103803/employees/8093bd49673d.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":339849,"firstName":"Fredravis","lastName":"George","titleText":"Asst. Sales Manager","emailTxt":"fredravisgeorge@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":289144,"firstName":"Josh","lastName":"Marshall","titleText":"Sales Professional","emailTxt":"jmar409@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/103803/employees/a95aca063294.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":425375,"firstName":"KEN","lastName":"Dewberry","titleText":"FLOOR MANAGER","emailTxt":"kendewalm@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":359221,"personPtyId":38130914,"firstName":"Hiren","lastName":"Patel","titleText":"IT, Audut, Reporting and Advertizing","emailTxt":"hiruforalm@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103803,"industryStartDtUtc":"1456790400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":475967,"firstName":"Vanessa","lastName":"Balbuena","titleText":"sales","emailTxt":"vanessabal031@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":485760,"personPtyId":46105735,"firstName":"Vikas","lastName":"Kalia","titleText":"General Manager / Owner","emailTxt":"vkalia17@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":401394,"personPtyId":38134621,"firstName":"Yuliana","lastName":"Vasquez","titleText":"HR MANAGER","emailTxt":"yuliana.e.vasquez@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":350197,"personPtyId":38130708,"firstName":"Saumil","lastName":"Bhatt","titleText":"N/A","emailTxt":"saumilbhatt87@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":103803,"certifiedEmployee":false,"deptDscrp":"Sales"}]

ALM Mall of GA

4.1 out of 5 4.1
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 9:00 AM - 9:00 PM

ALM Mall of GA Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 6:00 PM

About Our Dealership

Dealer on Cars.com since October 2013

At ALM Mall of Georgia, we believe you should be as hassle free during the car shopping process as possible. Because we

...

take pride in serving our customers to the fullest, we have established a very experienced financing team to fulfill all your financing needs for your car purchase. If you can't find what you are looking for, be sure to use our "Request a specific vehicle" tool for assistance locating the perfect vehicle for you. We will let you know when the vehicle arrives that matches your search.

"WHERE THE SEARCH ENDS."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
658 lifetime reviews. Includes reviews of ALM Mall of GA from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    June 22, 2020

    This was a good buying experience for my second car. Rosa was well informative and did not pressure me at all in anyway. I would recommend-TY

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    ROSA POOL

    Sales Advisor

    (4.8) 46 reviews

  • 5.0 out of 5
    June 22, 2020

    Excellent sales person,easy work with her she always make easy my purchase I always recommend her best sales person I meet She never make a pressure always... patience when you are ready she is ready to help you Was my third car and yes she did for me Thank you Rosa Pool

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    ROSA POOL

    Sales Advisor

    (4.8) 46 reviews

  • March 3, 2018

    I called the Dealership and Dustin answered. I informed him of my unique situation and unlike numerous other salesman I had spoken with, he did not turn... me away. Dustin listened to me and understood what I was trying to accomplish. He worked with me via phone for two weeks prior to me actually coming into the dealership. He combed through their inventory and that of their partnering ALM’s. Once there, he found me a vehicle that suited my needs and more importantly, worked a deal with a car note that I could work with. After two weeks of having my Ford Edge, I noticed a couple things that needed to be addressed and even though it was purchased “As-Is”, Dustin ensured the items were addressed. He is an AMAZING salesman and unlike a lot of other salesman, he truly has your best interest at heart. When you go to ALM Mall of GA, make sure to ask for Dustin!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2020

    We just bought a car at ALM and had the best experience all thanks to Rosa Pool. She was eager to answer all of our questions, sent us a video and pictures... within minutes since we live out of State and 4 hours away and was there waiting for us when we arrived. The car was even better then expected and we left feeling like we had bought a brand new car worth twice as much! Thank you Rosa for such excellent customer service and for all uour help! We love our new to us car!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    ROSA POOL

    Sales Advisor

    (4.8) 46 reviews

  • 5.0 out of 5
    June 16, 2020

    Rosa was outstanding with the service, knowledge, and expertise she provided during our time at ALM. She was responsive to all of our requests and in solving... any issues. GREAT JOB!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    ROSA POOL

    Sales Advisor

    (4.8) 46 reviews

    ALM ADMIN

    Administrator

    (3.9) 8 reviews

  • 5.0 out of 5
    June 13, 2020

    Matt Petersen with ALM was very knowledge with years of car selling experience. Low pressure made it easy for me to select and choose a car. Started out... looking at Jaguars and Porsches, ended up buying a perfect Maserati Levante. Will be calling on Matt when I am ready to buy another car.

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?

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    Customer Service

    customer service

    (3.4) 7 reviews

  • 5.0 out of 5
    May 31, 2020

    I recently purchased a vehicle with the help of Rosa Pool. I had an excellent experience from beginning to end. Everyone was very friendly and helpful... during the process, and worked hard to accommodate my needs. I would highly recommend this dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    ROSA POOL

    Sales Advisor

    (4.8) 46 reviews

    ALM ADMIN

    Administrator

    (3.9) 8 reviews

  • 5.0 out of 5
    May 31, 2020

    On point, ready to help in every way, would recommend this used car dealership for a quality used car, my daughter is very happy with the car and I am... happy with the service they provide. Thank you Jennifer

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 13, 2020

    I had great experience Rosa was my car saleswomen and she was awesome very flexible and even showed up on her day off to help me finish the purchase for... my new vehicle. She was honest and she did a great job. Thank you Rosa

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    ROSA POOL

    Sales Advisor

    (4.8) 46 reviews

  • 5.0 out of 5
    May 11, 2020

    Purchased a new car with the help of Rosa Pool, one of the easiest car buying experiences. It was super quick & everyone was friendly. Thanks Rosa

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    ROSA POOL

    Sales Advisor

    (4.8) 46 reviews

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