Skip to main content

Kendall Volkswagen of Anchorage

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (149 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

The service was excellent. However it was Audi service...

The service was excellent. However it was Audi service I own a 2019 SQ5 not a Volkswagen. Somehow all the reviews surveys I receive are from Kendall Volkswagen and you have that I bought and own a Volkswagen. Please change. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They helped me understand exactly what I was getting into...

They helped me understand exactly what I was getting into and overall made the process a breeze! If I ever need a new car this is the place I’ll go!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great communication with a great service team. They...

Great communication with a great service team. They diagnosed the issue with my car and got me back on the road again quickly! Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Nichols is worth his weight in PFD's

Due to our cold snap & me being out of state my battery froze. I had no question that Mike Nichols would expertly handle whatever needed to make it right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall

The staff was so easy to deal with. They get a 10 star review. I have tried to submit this review 3 or 4 times. Whoever is working on your web page isn’t doing a great job. Should take a note from the service department which is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The process was effortless and we were treated extremely...

The process was effortless and we were treated extremely well. The car was completed earlier than expected. I wish all Kendall dealerships treated their customers like this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service

I had to bring my Audi A3 in for service on 12/23/19. I had a recall that needed to be taken care of . I also needed my brakes looked at. My experience was great. They have a great waiting area with coffee and pastries. I didn't have to wait long for a shuttle ride back home. Service was complete by the end of the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Superior service representative

We could not be more pleased with Mike. He even came in during his vacation to return our Audi. We appreciate the loaner car also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

RECALL SERVICE

After some trouble getting the RECALL SERVICE Date schedule, you got it done and your service department went above and beyond the call to help me out with this. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Audi service

I was pleased with the service I received at Audi service. They updated me throughout the day and the following day on the status of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.