Reviews
Write a reviewThe service was excellent. However it was Audi service...
The service was excellent. However it was Audi service I own a 2019 SQ5 not a Volkswagen. Somehow all the reviews surveys I receive are from Kendall Volkswagen and you have that I bought and own a Volkswagen. Please change. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They helped me understand exactly what I was getting into...
They helped me understand exactly what I was getting into and overall made the process a breeze! If I ever need a new car this is the place I’ll go!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great communication with a great service team. They...
Great communication with a great service team. They diagnosed the issue with my car and got me back on the road again quickly! Thank You!
- Customer service —
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Nichols is worth his weight in PFD's
Due to our cold snap & me being out of state my battery froze. I had no question that Mike Nichols would expertly handle whatever needed to make it right.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall
The staff was so easy to deal with. They get a 10 star review. I have tried to submit this review 3 or 4 times. Whoever is working on your web page isn’t doing a great job. Should take a note from the service department which is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The process was effortless and we were treated extremely...
The process was effortless and we were treated extremely well. The car was completed earlier than expected. I wish all Kendall dealerships treated their customers like this.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service
I had to bring my Audi A3 in for service on 12/23/19. I had a recall that needed to be taken care of . I also needed my brakes looked at. My experience was great. They have a great waiting area with coffee and pastries. I didn't have to wait long for a shuttle ride back home. Service was complete by the end of the day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Superior service representative
We could not be more pleased with Mike. He even came in during his vacation to return our Audi. We appreciate the loaner car also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RECALL SERVICE
After some trouble getting the RECALL SERVICE Date schedule, you got it done and your service department went above and beyond the call to help me out with this. Thank you.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Audi service
I was pleased with the service I received at Audi service. They updated me throughout the day and the following day on the status of my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair