Reviews

5.0 out of 5 5.0
87 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 13, 2018

    James Joseph at classic Mazda went above and beyond to make my buying process spectacular. He even stayed an 1 1/2 hours after they closed to finish my... sale and to make sure I was 100% satisfied. I was very concerned about a picture of my grandfather that had fallen behind the dash of my car that I was trading in. James made sure he got that picture out personally for me which meant the world to me! Although I was there later then their business hours not one person made me feel rushed. James even took the time to connect my phone to my new car and make sure I knew how to work everything. I will absolutely be coming back to this dealership any time I need a new vehicle. I can not say enough how wonderful James Joseph and the staff at Classic Mazda are! Thank you again!!

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  • 5.0 out of 5
    December 9, 2018

    Great dealership. Have purchased 4 Mazdas there over the years. Very friendly group to work with, from sales, financial through service. Worked with Lee,... Bob and Anthony on this most recent purchase. All very knowledgeable and helpful. Will definitely go back.

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  • 5.0 out of 5
    September 27, 2018

    Staff is excellent at customer service! They went above and beyond to get me the vehicle I wanted from out of state at a reasonable price. Salesman Mike... Y. was very professional and knowledgeable about everything. I will definitely be a repeat customer.

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    Shopped for a new car
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  • 5.0 out of 5
    September 11, 2018

    Best car buying experience ever! Highly recommend! Everyone is fantastic. Very easy, thorough and as stress free as possible. Go see Lee for your car!

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    Shopped for a new car
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  • 5.0 out of 5
    August 27, 2018

    I went to 5 other dealerships before coming to Classic Mazda of Mentor in the last month. They were by far the BEST dealership I visited!! Peter, Tony,... Bryan and Anthony at Classic were all wonderful people and treated me with kindness and respect and were genuinely trying to help in any way they could. If you're considering a Mazda I would highly recommend going on a test drive with Bryan as he offers so much valuable knowledge all while making the trip fun! I was able to purchase the car that I test drove that same day. I am very happy with my new Mazda 3! Thank you Classic!

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    Shopped for a new car
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  • 5.0 out of 5
    August 20, 2018

    The sales person Patrick is so nice and easy to work with. This is my second Mazda they are great to work with. I would go back again

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    Shopped for a new car
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  • 5.0 out of 5
    August 7, 2018

    Although we were the oldest people on the premesis when we visited Classic Mazda of Mentor yesterday, we were welcomed and treated graciously by the entire... staff. We were looking to trade-in a vehicle and purchase a second Mazda. The process was smooth and seamless! Our salesperson, Lee, was the best! We would recommend our experience to anyone, no matter their auto needs or their age!

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    Shopped for a new car
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  • 5.0 out of 5
    July 30, 2018

    Went in for service on my wife's 2016 CX 5 and came out with a new 2018 CX 5. Did not expect to sell one and lease the other but couldn't pass... up the offer. Mike Yamane did an excellent job. Extremely knowledgeable about the vehicle. Enthusiastic salesman but no high pressure tactics. All the staff were friendly. Enjoyable leasing experience .

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  • 5.0 out of 5
    July 26, 2018

    Lee was very helpful in my decision to purchase a new Mazda. He went out of his way to come in on his day off to complete the deal.

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    Shopped for a new car
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  • 5.0 out of 5
    July 25, 2018

    Nick is an excellent salesperson. He made the leasing process painless; professional and friendly beginning to end. Tony also was great. The financing... was done quickly. My husband and I thought we would spend the majority of the day at the dealership but door-to-door was two and a half hours! Only downside is I wish Classic Mazda was located on the westside!

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