Dealing with a Friend
You are dealing with a friend when Phil Albert is your sales and leasing consultant at Classic Mazda. His refreshing honesty and personal interest is evident from the moment you step onto the lot. He made turning in my existing leased CX-5 and leasing a new one an enjoyable experience. The same can be said of everyone at Classic. I drove away with my new 2021 CX-5 feeling confident that I got a good deal and was treated like a valued friend.
Great service close to home
I was shopping far and wide for a pre-owned GMC. My last stop was close to home and it was where I should’ve been in the first place. Randy’s a good guy. Low key and not pressured at all. Smooth buying process. I’m happy .
First Class Service
Amazing service. Lee and his team made the buying experience fun and memorable. The entire process was done wiht kindness, respect and courtest. Highly reccomended!
Great service from Ray
I was helped by Ray at Classic Mazda. He did great giving me assistance and helping me pick the right car. He was also transparent about things I should know about the car before I traveled to come see it. I definitely recommend getting in touch with him, as he provided great customer service!
New Mazda CX-5 Purchase Review
My salesperson Ray H. was excellent. Spent quite a bit of time helping with the technical aspect and getting me on the Mazda app. Mike in Finance was also excellent and explained everything in detail so that I could make informed decisions. Ray has already followed up with me by email and phone to make sure everything is A-Ok. A seasoned professional and a very nice man.
Classic Mazda is a Class Act
Overall Impression: Classic Mazda is a Class Act. Our Story: Arranged to test drive a used CX-5 with 3k miles on it that was from the dealer's loaner program. On our way there, the salesman Lee Velazquez called to say the person who test drove it before us bought the car. But there was a similar car available to test drive if we wanted. We kept our appt. and test drove the similar car. Liked it but wanted a package that it didn't have. Lee arranged to pull a car that met our specs out of the loaner program and sell it to us for same price of the car we were interested in initially. No bait and switch. Instead, Lee went above and beyond to get us the car we wanted for the price we expected. Through the whole process, Lee kept in touch via text and email so were able to get all the financing information and documents in their hands before we came to pickup the car. Everyone at the dealership was wearing full masks (not bandanas) and following COVID protocols. Very professional. Quick Tip: Dealer financing can take a while. So you may want to make your pick up appt. 2-3 hours before you want to get home. But considering how much time Lee saved us by getting our paperwork in order ahead of time, at Classic Mazda, it's worth the wait.
Mazda Experiece. Exceptional
This has been the best overall car buying experience I’ve ever had Salesman and finance manager were through, polite, not pushy Would highly recommend Mazda o
The salesman I worked with was extremely helpful. After my initial visit, he was always available to answer questions and take me on another test drive. He found the vehicle I wanted at another dealer and had it shipped to this location in a short time. All of the personnel I came in contact with were friendly and helpful. A new building is under construction, so when it is completed, they will be more comfortable.
The entire process was an excellent one. From the sales rep Anthony to the finance manager. The receptionist was accommodating and willing to help. The show room was immaculate.
Great buying experience. Exceptional deal on the used car and my trade-in! I found just the car I was looking. Everything went smoothly. Facilities under construction so N/A (westside Mazda)