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(383 reviews)

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Enjoying our CX-5 from Classic Mazda, Mentor.

Classic Mazda found the model and color we wanted and had it delivered to their location. Shout out to the manager Bob! Paperwork, preparation, and financing was prompt and smooth, shout out to Jesus Olvera! Picked up all weather floor mats from the Parts Department yesterday. Classic Mazda gets the nod, recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly Recommend!

Jon Black was very helpful through the entire experience of buying my car. I appreciated how he made himself very available throughout the whole process and answered any questions I had. This was at first time buying a car of my own, it was easy and straightforward. I never thought I was signing something I didn’t understand or rushed during the process. Definitely recommend doing your car shopping here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!

I had the pleasure of purchasing a used vehicle with the help of Jesus Olvera today. He greeted me with a smile at the door and had the vehicle we spoke about ready for a test drive. When we got back he made the rest of the process smooth and easy. They matched my quote from Carmax as well which saved a bunch of time. Definitely recommended! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Josh was very courteous and helpful with information. When we bought other cars we never had the sales person go over every inch of the car the way Josh did. That was very informational.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best customer service I have ever experienced

Best car buying experience of my life and I’m 43. James went above and beyond to sell me my used Dodge Journey. Spent his entire day off texting and communicating to get my sale done. Professionalism at its very finest. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Highly recommended.

Randy Swope waited quite some time to finally sell my wife and I two amazing vehicles! He was patient, knowledgeable, not pushy, and he worked out the very best deal we could get! This dealership will definitely get my business in the future. Highly recommend. Randy even drove out to our house to receive our payments because we forgot to bring the checkbook. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience with Jon Black!

Jon Black was awesome! He made me very comfortable with the whole process of buying a car. He was patient and explained everything very clearly. A true professional. The finance gentleman, Curtis, was also very good. He explained all the financial logistics nicely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ask for James Joseph, trust me!

James Joseph is amazing. He's very thoughtful, upfront, dedicated to customer satisfaction and very knowledgeable. If you want a good experience, you'd be wise to ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bryan Mendez and Classic Mazda are the best!!

From my first meeting with Bryan a month ago to the close of the deal today, he was always very professional and nice. He explained every detail of the vehicles I was interested in, and he let me test drive all of three of them. At other dealerships, I couldn't even get a test drive. I will forever be grateful and thankful to Bryan and Classic Mazda for their respect, patience, and time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No nonsense visit

Phil was completely up front about costs and was able move us into a new (replacement) lease very efficiently. I am a repeat customer here, but the staff never seems to take you for granted. They want to earn your business each time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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