Reviews
Enjoying our CX-5 from Classic Mazda, Mentor.
Classic Mazda found the model and color we wanted and had it delivered to their location. Shout out to the manager Bob! Paperwork, preparation, and financing was prompt and smooth, shout out to Jesus Olvera! Picked up all weather floor mats from the Parts Department yesterday. Classic Mazda gets the nod, recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly Recommend!
Jon Black was very helpful through the entire experience of buying my car. I appreciated how he made himself very available throughout the whole process and answered any questions I had. This was at first time buying a car of my own, it was easy and straightforward. I never thought I was signing something I didn’t understand or rushed during the process. Definitely recommend doing your car shopping here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
I had the pleasure of purchasing a used vehicle with the help of Jesus Olvera today. He greeted me with a smile at the door and had the vehicle we spoke about ready for a test drive. When we got back he made the rest of the process smooth and easy. They matched my quote from Carmax as well which saved a bunch of time. Definitely recommended! Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Josh was very courteous and helpful with information. When we bought other cars we never had the sales person go over every inch of the car the way Josh did. That was very informational.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best customer service I have ever experienced
Best car buying experience of my life and I’m 43. James went above and beyond to sell me my used Dodge Journey. Spent his entire day off texting and communicating to get my sale done. Professionalism at its very finest. Thank you so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Highly recommended.
Randy Swope waited quite some time to finally sell my wife and I two amazing vehicles! He was patient, knowledgeable, not pushy, and he worked out the very best deal we could get! This dealership will definitely get my business in the future. Highly recommend. Randy even drove out to our house to receive our payments because we forgot to bring the checkbook. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with Jon Black!
Jon Black was awesome! He made me very comfortable with the whole process of buying a car. He was patient and explained everything very clearly. A true professional. The finance gentleman, Curtis, was also very good. He explained all the financial logistics nicely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ask for James Joseph, trust me!
James Joseph is amazing. He's very thoughtful, upfront, dedicated to customer satisfaction and very knowledgeable. If you want a good experience, you'd be wise to ask for him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bryan Mendez and Classic Mazda are the best!!
From my first meeting with Bryan a month ago to the close of the deal today, he was always very professional and nice. He explained every detail of the vehicles I was interested in, and he let me test drive all of three of them. At other dealerships, I couldn't even get a test drive. I will forever be grateful and thankful to Bryan and Classic Mazda for their respect, patience, and time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No nonsense visit
Phil was completely up front about costs and was able move us into a new (replacement) lease very efficiently. I am a repeat customer here, but the staff never seems to take you for granted. They want to earn your business each time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase