Reviews
Poor service after purchase.
Poor service after purchase. No response from dealership when trying to contact about issues I was having with my vehicle
Poor service after purchase.
Poor service after purchase. No response from dealership when trying to contact about issues I was having with my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Lisa was my service advisor.
Lisa was my service advisor. She understood my concerns and was very helpful and very friendly. I strongly recommend Lisa. I will return and deal with Lisa. Jordan Klein was exceptional during my services. The services were performed to my expectations, as I AM VERY PICKY ABOUT MY VEVICLES.
Lisa was my service advisor.
Lisa was my service advisor. She understood my concerns and was very helpful and very friendly. I strongly recommend Lisa. I will return and deal with Lisa. Jordan Klein was exceptional during my services. The services were performed to my expectations, as I AM VERY PICKY ABOUT MY VEVICLES.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went to this dealership for help with my 2023 Ram and
I went to this dealership for help with my 2023 Ram and it turned into a sales for those that I thought would be of help. It was a case of the Ram not being able to tow the weight I needed it to tow and the service manager saw it as an opportunity to make a sale even though I had a copy of a Ram form showing that the Ram was capable to pull that weight I needed. They worked only to make a sale, my next move is to contact Ram because this dealership appears to be independent of the factory
I went to this dealership for help with my 2023 Ram and
I went to this dealership for help with my 2023 Ram and it turned into a sales for those that I thought would be of help. It was a case of the Ram not being able to tow the weight I needed it to tow and the service manager saw it as an opportunity to make a sale even though I had a copy of a Ram form showing that the Ram was capable to pull that weight I needed. They worked only to make a sale, my next move is to contact Ram because this dealership appears to be independent of the factory
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service department is very well organized.
The service department is very well organized. They are so cordial and know their job. I very strongly recommend them.
The service department is very well organized.
The service department is very well organized. They are so cordial and know their job. I very strongly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terrible service experience.
Terrible service experience. Lazy people work there. Never called back No help from anyone Scam
Terrible service experience.
Terrible service experience. Lazy people work there. Never called back No help from anyone Scam
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry to hear about your recent experience and understand how frustrating this must have been—especially with a newer vehicle still under warranty. Battery issues can be difficult, and we apologize if our communication or support fell short during your visit. While our policy requires in-person inspection to authorize warranty replacement, we should have done a better job explaining that clearly and assisting you through the process with more care and urgency. Your time is valuable, and we’re disappointed to hear you didn’t feel respected or supported. We’ve shared your feedback with our management team for internal review and coaching. If you're still in need of assistance or want to discuss this further, please feel free to reach out directly. Chris Drobney General Manager cdrobney@gettel.com Gettel Chrysler Dodge Jeep Ram of Punta Gorda (941) 621-7275
Scheduled a recall service.
Scheduled a recall service.‘s service was super easy and quick, and the service department got me in and out in no time
Scheduled a recall service.
Scheduled a recall service.‘s service was super easy and quick, and the service department got me in and out in no time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No one in service department will answer phone,
No one in service department will answer phone, voicemails, or written messages. Impossible to find out what is going on or status of vehicle. This includes service manager and service customer representatives. Took three days to get an answer. When received vehicle invoice noticed that my vehicle mileage was wrong, not even close. So any warranty on the part replaced would have been refused.
No one in service department will answer phone,
No one in service department will answer phone, voicemails, or written messages. Impossible to find out what is going on or status of vehicle. This includes service manager and service customer representatives. Took three days to get an answer. When received vehicle invoice noticed that my vehicle mileage was wrong, not even close. So any warranty on the part replaced would have been refused.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Easy access to drop off vehicle.
Easy access to drop off vehicle. Friendly customer service advisor, comfortable lobby, quick service and fair prices.
Easy access to drop off vehicle.
Easy access to drop off vehicle. Friendly customer service advisor, comfortable lobby, quick service and fair prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my Jeep Wrangler in for an oil change and tire
I took my Jeep Wrangler in for an oil change and tire rotation, and SHANAH MAY was my advisor and she treated me professionally, kindly and enthusiastic, and very professional. I will definitely tell my friends family, and I will definitely be back for service or possible new vehicle in the future.
I took my Jeep Wrangler in for an oil change and tire
I took my Jeep Wrangler in for an oil change and tire rotation, and SHANAH MAY was my advisor and she treated me professionally, kindly and enthusiastic, and very professional. I will definitely tell my friends family, and I will definitely be back for service or possible new vehicle in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is very helpful, friendly it's very clean and
Everyone is very helpful, friendly it's very clean and service is done fast and done right.
Everyone is very helpful, friendly it's very clean and
Everyone is very helpful, friendly it's very clean and service is done fast and done right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair