Not a heavy lift to program a new key, but they didn't f it up, so that in itself is a good omen. I would probably consider taking my cars to them for future service and will definitely consider them for my next purchase!
Rob, thank you for your business and taking the time to rate your experience.
Once we figured out how to get a service representative to acknowledge us, the process went well. The actual service tech was knowledgeable and friendly overall a good experience.
Glenn, we thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize if you weren't acknowledged timely upon your arrival. It should not have happened.
Richard was a pleasure to work with. He was courteous, knowledgeable and honest. For example, I thought my rear brakes needed to be replaced but the inspection showed they were still good.
Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.
I had gotten our 2015 brakes done in July of 2020 with 88k miles. But for some reason the brakes continued to squeal and screech every time we stopped. I had brought in in a month after the service. They cleaned and all was good for a week. The squealing had gotten worst over time. We did 10k more miles with this issue and finally I was able to bring it back to find out what was wrong. Though it seemed at first they weren’t really looking to fix the problem, Jordan my service consultant finally was able to make the decision to just replace the front brakes and rotors again. Jordan is one of the best and I have taken in the town and country with other issues and he was always ready and willing to help. This time out he really went above and beyond and was able to replace the brakes under warranty with no charge to me. I always use dealerships and willing to pay the extra cause I know Gettal will always do want is right for the customer .
Anthony, we thank you for your loyal business and taking the time to rate your visit to our service department. We are glad to hear that our associate, Jordan provided good customer service.
New Ram 1500
Great dealership. Highly recommended. Easy buying process and friendly staff. We were in and out of the dealership quickly and were very happy with our purchase.
Ben, we thank you for purchasing your vehicle from us and taking the time to review your experience. Congratulations on your new RAM and welcome to the Gettel family.
Brian in the service area was very helpful. My windshield wiper motor went out. He assisted in getting the repair completed in a timely manner.
Lars, thank you for servicing your vehicle with us. We are glad to hear that all went well.
Service was On time as promised. Curteous personnel Upon arrival. Price quotes where spot on. It was easy to aarrangea convenient time especially on Saturday.
John, thank you for your business and taking the time to review your experience. We are glad to hear that all went well.
My experience at Gettel Dodge Jeep was amazing
My salesman Brandon was Amazing the manager Tee and the financial guy David on point. I have bought 10 or more cars in my lifetime this has been the best experience EVER. THANKS kentucky for making it Happen.....
Jay, we thank you for selecting us to purchase your new vehicle from and for taking the time to write about your experience. Welcome to the Gettel family.
Gettel provides very good service. Sean provided excellent service. I needed new tires and the parts department had provided me with a quote a few weeks prior to this appointment.
Mary, we thank you for servicing your vehicle with us and for taking the time to rate your visit.
Incredible buying experience
Eric was Awesome from the very beginning! He kindly brought extra chairs for my wife and children to sit in and did everything he could to welcome us to the dealership! We found the exact vehicle we were looking for quickly and the buying process was very quick! Thank you Eric and all the staff! A service all around.
Jacob, we thank you for allowing us to be the dealership that your purchased your new vehicle from. We are glad to hear that all went well and we welcome you to the Gettel family.