Gettel Chrysler Dodge Jeep RAM of Charlotte County

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
108 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 30, 2020

    Ray was fantastic. Just a totally honest sales guy! He explained that Gettel is always totally upfront and honest. They are trained to be that way every... time!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business and kind words for our associate, Ray. Welcome to the Gettel family.

  • 5.0 out of 5
    May 29, 2020

    Quick and convenient service dept, completed an airbag recall on 2004 Dodge Ram. Rep was polite and knowledgeable. Call for scheduling was concise , scheduled... next day.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Rob, thank you for your business. We are glad to hear that all went well and your experience was a good one.

  • 3.0 out of 5
    May 18, 2020

    They would lie to their mother to sell you a car and waranties. And then NOT BACK IT UP. They don't care about the consequences of lying to you.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Carlos, thank you for purchasing from us. We appreciate your comments and assure you that they have been shared with our management team. We are sor...ry if you felt that you were handled unfairly.

  • 4.0 out of 5
    May 13, 2020

    Customer service off this time didn't seem as complete looking at my jeep and customer service wasn't very friendly plus NOONE wore mask and came... to close

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Linda, thank you for your business and comments regarding our handling of the COVID-19 safe distancing. It is not required by the state or federal go...vernment that our associates wear a mask; however, they should be practicing safe distancing. It will be addressed.

  • 5.0 out of 5
    May 8, 2020

    The service was done in Record time. Waiting for the service completion was pleasant. The lady at service desk was very helpful. We be back.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Andrew, thank you for your business and kind review.

  • 5.0 out of 5
    May 6, 2020

    So quick and a very fair price. We were very impressed. A great experience. The car was repaired in under four hours. Could not believe how fast it was.... Mr. Woods was great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mary, thank you for your business and taking the time to review your experience.

  • 5.0 out of 5
    May 1, 2020

    I took our van in for re-sealing which we have to do every 6 months to maintain our warranty, they did a fantastic job! They also changed our oil and order... a new part for our power side doors. John in the office was great and treated us very well! I highly recommend Gettel !

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your business and very kind review. You are appreciated.

  • 5.0 out of 5
    April 29, 2020

    Jorge kept me updated with the status of the repairs on my Jeep and took the time to explain and itemize all costs. They also provided complimentary Uber... service so I could wait at home.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your business and kind review. Happy Driving.

  • 1.0 out of 5
    April 27, 2020

    Gave me an estimate for a water pump that I didn’t even need took it to a different shop and it was my thermostat housing wanted to charge $1200 for water... pump flush thermostat and air filter ridiculous

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, thank you for the opportunity you gave us to repair your vehicle. We are glad to hear that you were able to get it done and at much less cost t...o you.

  • 5.0 out of 5
    April 20, 2020

    I had an oil change. Service department was professional and quick. I was able to easily make an appointment for the time and day that I wanted.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jan, thank you for your business and kind review.

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