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LB Auto Trading

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Terrible customer service

Don’t buy! Will not work with payments if lost your job or payday changes.. rather for you to be late.. told me too bad. Terrible

Terrible customer service

Don’t buy! Will not work with payments if lost your job or payday changes.. rather for you to be late.. told me too bad. Terrible

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Do not buy from here 0 stars

Buyers BEWARE... if I could do 0 stars I would.. this dealer is very dishonest... the deal may seem good but they don't stand behind their vehicles... I bought a Chevrolet van 4/22/19.. after driving 100 miles check engine light came on.. they made me bring it in on 4/29/19 , let me just mention I live 1 hr and half away... so I bring it in and they said the check engine was due to some other issue previously so they reset the light.. while driving again I felt it driving strangely (transmission issue) let me clarify I payed an extra $300 for 30 days or 3k miles warranty that it should be covered. So after driving the check engine light comes on they make me bring it in again on 5/11/19 and the light was due to the reason being transmission slipping... now they say they will go ahead and fix it.. so why was it a problem then and not on the 29th.. very shady.. now I have no van to work with and I have to rent one from uhaul $500 ea week.. while it is being fixed.. I called and they said they can fix it and have to get another mechanic to do it.. seriously what kind of business are you guys running... I called today the lady rudely yells at me stating she has other customers to attend to and hangs up on my face... twice... so trust me when I say dont buy anything from them... I should've came here before to look at reviews I see someone else had the same issue as I did.

Do not buy from here 0 stars

Buyers BEWARE... if I could do 0 stars I would.. this dealer is very dishonest... the deal may seem good but they don't stand behind their vehicles... I bought a Chevrolet van 4/22/19.. after driving 100 miles check engine light came on.. they made me bring it in on 4/29/19 , let me just mention I live 1 hr and half away... so I bring it in and they said the check engine was due to some other issue previously so they reset the light.. while driving again I felt it driving strangely (transmission issue) let me clarify I payed an extra $300 for 30 days or 3k miles warranty that it should be covered. So after driving the check engine light comes on they make me bring it in again on 5/11/19 and the light was due to the reason being transmission slipping... now they say they will go ahead and fix it.. so why was it a problem then and not on the 29th.. very shady.. now I have no van to work with and I have to rent one from uhaul $500 ea week.. while it is being fixed.. I called and they said they can fix it and have to get another mechanic to do it.. seriously what kind of business are you guys running... I called today the lady rudely yells at me stating she has other customers to attend to and hangs up on my face... twice... so trust me when I say dont buy anything from them... I should've came here before to look at reviews I see someone else had the same issue as I did.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bad business

This place sucksssss Jose sold us a junk care, jeapordizing me and my child’s life, when I came back and asked to speak with management they cursed me out and told me to get off their property, the car is supposedly under warranty but they refuse to fix it I advise no one to by a car from this place

Bad business

This place sucksssss Jose sold us a junk care, jeapordizing me and my child’s life, when I came back and asked to speak with management they cursed me out and told me to get off their property, the car is supposedly under warranty but they refuse to fix it I advise no one to by a car from this place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr. or Mrs. Pierre, the person who we did business is Mrs. Franklin, and the vehicle is in warranty and we are fixing the vehicle at no charge to Mrs. Franklin. You never spoke with me because I was not at the dealership when you came in treating all my staff, that the reason the Police was call and request a Trespassing warning. We Did Fix this vehicle.

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Lemons are sour

Had a car for a year engine blow with regular maintenance had to pay insurance and the car without being used I hate this place

Lemons are sour

Had a car for a year engine blow with regular maintenance had to pay insurance and the car without being used I hate this place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Got my new car!!!

They made the whole process smooth and went above and beyond to help me get what I needed. I left the place with nothing but good vibes and a awesome car! Thanks again Lb Auto Trading!

Got my new car!!!

They made the whole process smooth and went above and beyond to help me get what I needed. I left the place with nothing but good vibes and a awesome car! Thanks again Lb Auto Trading!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dodge magnum

Fast friendly service, left happy. Purchased a dodge magnum don't have any complaints, they make sure to take care of any problems you may have!

Dodge magnum

Fast friendly service, left happy. Purchased a dodge magnum don't have any complaints, they make sure to take care of any problems you may have!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great dealer nice cars, my super good and clean

Super super nice dealer, the service was great and the car uffff real wonderful

A great dealer nice cars, my super good and clean

Super super nice dealer, the service was great and the car uffff real wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GOOD SERVICE

Every thing is fine with this dealer. Dealer was great, polite very professional. I did buy the car. Thank you.

GOOD SERVICE

Every thing is fine with this dealer. Dealer was great, polite very professional. I did buy the car. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Excellent service and very professional staff. I will recommend it to everyone.

Great service

Excellent service and very professional staff. I will recommend it to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Making Dream come true

I was refer by a friend the bought her second vehicle with them... as soon I walk in feel family Charles hear my needs and work with me, find me outside finance when every deealer I went before wants to do BHPH for me. I'm rebuilding my credit, no high interest rate and super satisfy with my 2015 Mazda Mazda3...Thanks LB Auto Trading!!

Making Dream come true

I was refer by a friend the bought her second vehicle with them... as soon I walk in feel family Charles hear my needs and work with me, find me outside finance when every deealer I went before wants to do BHPH for me. I'm rebuilding my credit, no high interest rate and super satisfy with my 2015 Mazda Mazda3...Thanks LB Auto Trading!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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