Baker City Auto Ranch

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 10, 2018

    Went to look at a used car a salesman recommended. Test drove it, loved it, and was told I had to wait for it to go through the shop before it could be... bought. The next day I called to see if the car had been through the shop and found out that the same employee that recommended the car had also bought the car out from under me. To make it worse neither the Baker City or the Ontario locations are doing anything to find a comparable deal to make it right. Very unprofessional. Slogan says "treat you like family," and "treats the needs of each individual customer with paramount concern." This kind of service has lost my business indefinitely. Would never recommend. So sad, makes "staying local" a bad thing.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 21, 2016

    I was having a hard time finding a truck that was exactly what I wanted. I called and talked to Pat and he found me exactly what I wanted and had it brought... in for me. It was a great experience and the truck is exactly what I wanted. Couldn't be happier. Smaller dealership but they were all very friendly and courteous. A laid back but professional experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Robert it was a pleasure finding you just the right truck. I hope you enjoy it in San Diego. Semper Paratus