Crest Acura

From my first contact with Mr Zimmer to the pickup of my car, the dealership was extraordinarily patient with my pestering. Super courteous Would recommend and buy again Freddie L Edelman

We just purchased our 3rd Acura MDX from Crest! We have enjoyed over 12 years of excellent service and reliable cars! Our first MDX is now being driven by our daughter and is still going strong, with over 100,000 miles! Yaz and Jim made our latest purchase easy and worked very hard to find us the color and specific vehicle we were looking for. The service department and technicians have always been professional and thorough! Thank you Yaz, Jim and Crest for everything!

Recently bought a used car at Crest and couldn’t have asked for a better experience! I would highly recommend visiting the store for your next new or used car.

Past, current and future customer. They are fully transparent, I always get a great deal! Ask for Yazmin, I bought my last two from him.

Crest sold me a vehicle with a bad car fax that they failed to inform me of before the purchase. They sent me out the door and down the road without a 10 day registrations. Messed up my insurance card a with my insurance company which has led me to be required to insure the vehicle I bought and one I traded into them still... the car they sold.me had a dent on the passenger door that was never noticed during pick up at night, until the next day. Manager Pete told me that if I wanted a perfect car I should have bought new and that it isn't a big deal as most cars show accidents on the car fax now, its common... his God complex wouldn't allow him to provide any customer service or take accountability. Finance tried to push an additional warranty into my loan without my okay and then was very rude and demeaning when I told the. I didn't want it. Horrible customer service! I'll never work with acura again! They took advantage of me.

We brought our MDX to Crest twice—once for a recall and once for new brakes. Both times we were pleased with the shop’s professionalism and competence. We just purchased an RDX. Yazmin (sales) was efficient, pleasant, and knowledgeable and Phillip (manager) also made this purchase a gratifying experience. As we were completing paperwork, we chatted with another customer who was also making a purchase and was thrilled with the service at Crest. We drive 2 hours to take care of our Acura business here—reliable and always a good experience.

Jorge Rivera crest Acura’s service director literally told me to go ***** myself. Acura was attempting to do a recall on the windshield panels and they claim as they took a panel off their was a crack under it. Okay well before I brought my car to them there was no crack visible to the human eye. When I got my car back at the dealership parking lot there was a 8 inch streak across my windshield. Therefore under Acura’s care this crack was made. I don’t know how they wouldn’t tell me anything besides that there was a small crack under the panel. Okay however there was a small crack nobody knows how it was there if it was even there. The fact that there is now a 8 inch streak across my windshield after Acura got done with it Is xxxxxxxx. Jorge Rivera got nasty with me and told me it’s our responsibility and basically told me he won’t do anything and to go ***** off

Went through Delta Sonic car wash on 12/26/18 and the machine broke the rear wiper blade on my 2015 MDX. They said they would fix it but I chose to have Crest Acura do the work. I'm glad I did because Jorge Rivera (the service director) took a personal interest in my case. When Delta Sonic low-balled the Acura estimate by 1/2 Jorge worked to take me out of the middle and significantly reduced the actual price I ended up paying. He did this quickly and efficiently. They had the parts in stock and when they were short-handed for technicians Jorge did the work himself. I watched him do the entire repair and it was completed quickly and correctly. He went above and beyond in order to help me and get my vehicle back to normal. He treated me right and I will continue to bring my vehicle to Crest for servicing. Thanks Jorge!

Each time I have visited I am treated with respect and welcomed as a valued customer. Their facility is very clean and modern and every interaction is pleasant.

Very polite people, on time , explain thoroughly what service will entail and come and give ongoing updates. Responsive to questions, facilities very comfortable to wait.