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Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Acura from DealerRater.

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Bobby Jones was very helpful and extremely pleasant as

Bobby Jones was very helpful and extremely pleasant as always. You're the man Bobby!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The Crest team was very accommodating and do not make

The Crest team was very accommodating and do not make their customers feel pressured like some dealerships are known to do. The entire team helped address our concerns and were reasonable in their approach to finalizing a sale. This is our 2nd purchase from Crest in the last 3+ years. Would recommend them to any interested buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very thorough listening to and following up on my

Very thorough listening to and following up on my concerns. Communicated well via text. Very smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My service technician was not friendly and very

My service technician was not friendly and very unwelcoming and did not answer my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Too long a wait.

Too long a wait. A reminder about an upcoming appointment would be helpful. Not many people reman appointment made almost a month ago

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service .

Good service . The service rep handled my concerns. The work was was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First time at Crest Acura for service.

First time at Crest Acura for service. It could not have been better. They even washed and vacuumed my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy buying experience from start to finish.

Easy buying experience from start to finish. Kaitlyn my sales rep was fantastic to work with. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had major work done to get my car inspected service team

Had major work done to get my car inspected service team went above and beyond for me HIGHLY RECOMMEND

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Staff was helpful and seemed experienced.

Staff was helpful and seemed experienced. Made the buying experience an easy one for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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