Reviews
Excellent personal and friendly service.
Excellent personal and friendly service. Very professional. Got a good deal in reasonable length of time
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Dustylynn was excellent since this was our first purchase
Dustylynn was excellent since this was our first purchase she patiently explained all the procedures to us and gave the necessary info on the car and answered our questions. She was very pleasant and knowledgeable of the vehicle and procedures to purchase the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lorraine, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000
I had a great experience at Napleton Ellwood City.
I had a great experience at Napleton Ellwood City. I get super anxious and nervous with these experiences but Dustylynn made me feel completely comfortable during the entire process. She was very professional and made me feel at ease. Overall a great experience throughout the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our Staff took such great care of you, Frank! We hope we can continue to be of service to you down the road!
Friendly, fair dissemination of information, timely
Friendly, fair dissemination of information, timely provision of answers to any questions I have had.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we appreciate you choosing Napleton's Ellwood City Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
DustyLynn was super helpful and the entire car buying
DustyLynn was super helpful and the entire car buying process was very easy. Would definitely Recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cody, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
Aaron and Ray were great, highly recommend if you’re in
Aaron and Ray were great, highly recommend if you’re in the beaver country area!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000
Had the best price around, Aaron was great to work with,
Had the best price around, Aaron was great to work with, will go back again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000
They all are nice and amazing and shac was very helpful
They all are nice and amazing and shac was very helpful and amazing and definitely an amazing car salesman
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000
I took my 2020 Jeep there for a few minor service issues,
I took my 2020 Jeep there for a few minor service issues, such as overhead visor falling out, and getting the Death Wobble, side mirrors not working. They billed my extra warranty company approximately 1,500 and then they billed me almost $2,000. That's right, 2K. And mind you, they had my Jeep 2 days short of 2 months! So therefore, I made 2 monthly payments, and paid 2 months of insurance while NOT having my Jeep to drive! I asked if I could make monthly payments as it was a hardship to pay 2k all at once and was informed no! My brother said I should have called the police. Oh and I paid 5 thousand for the extra warranty when I bought the Jeep 4 years ago. So I'm pretty sure that's what is called "getting screwed"! I will never ever go there again, not to buy and certainly not for service!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The dealer did not respond as requested, I had asked for
The dealer did not respond as requested, I had asked for an email no calls.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Calvin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Napleton's Ellwood City Chrysler Dodge Jeep Ram, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (724) 752-4000 to discuss ways we can better serve you in the future.