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Unique Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Visit Unique Auto Center
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm 9:00am–3:00pm
Sunday 9:00am–7:00pm Closed
(909) 990-4342 (909) 990-4342

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Unique Auto Center from DealerRater.

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Everything was great.

Everything was great. Expect for the hidden charges. They will not budge to make changes. Please review all the documents.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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Buyer beware, they will sell you a used car with lots of

Buyer beware, they will sell you a used car with lots of issues. Then forge your name on contract adding other warranties etc. They only have junk cars, worst place ever Stay clear of this place Come to unique auto center in Bloomington if you want to be scammed!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership sucks, add on things you don't want, so

This dealership sucks, add on things you don't want, so they can add to the purchase price. They didn't honor pre approval.Rip off!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

May have decent cars, but be well informed.

The good: So thankfully the car I bought is mechanically sound, it is a Honda so it speaks by itself. The bad: Overall they try to act nice but they defenitely do not have the customer in mind. I am not too mechanically inclined but I tried to do my homework and checked what I could (tires, oil, refrigerant, et). I had to really put up a fight just to get the advertised priced. They wanted to add a 900 finance fee, 600 gap(they claimed it was mandatory to get credit), security locks. But I still feel I overplayed due to the cosmetic issues I later found. They also did not take my Amex card even though I found them through Amex buying car program. There where things I did not catch in the car until someone else pointed them out (spray paint in the back internal walls like they tried to fix some scratches, no mats, broken fog light, broken tailgate light, no sun shade on one of the doors, car shakes when braking hard (seems to be a common Honda issue but still needs fixing) , only one key.) Should have asked for a lower price or to get those items fixed. But the worst part was how they tried to convince me they were helping me get approved because of my less than stellar credit and how I was put down a couple times. I mentioned how I did not care about the monthly payment but the overall price as I intended to pay it down faster, and he said, you will not pay it faster. And then tried other sales tactics. I should have left but it was the 4th car I saw, I liked it, mechanically was good, and I just wanted a car for my growing family. I would go back and try to get some things fixed, but I just want to forget about the experience and stop wasting time with these guys. Thankfully the issues are all cosmetic and I will eventually get them fixed. Anyway, they might have decent cars, but they are used cars. Make sure you go with good knowledge of what you are looking at. Take a mechanic with you if possible. Be ready to be aggressive with your negotiations. And if you don't feel comfortable walk away don't make the same mistake I made.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
9 people out of 9 found this review helpful. Did you?
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Salesman not seem interested or knowledgeable

Hard parking, bad location, at corner, easy to be missed; test drove honda odyssey based on pictures. said no accidents, but you look at the back, obvious accident from shifted bumper and cracked light in back; also advertisement failed to mention it's missing the entire center console where you put your coffee/drinks, paper, etc. the seat warmers don't work; it just felt like a car that was going to break; the test drive person didn't know much about car, said would text me to answered my questions. he didn't seem too motivated to sell; said that he had 17 years of honda experience i think, but knew nothing about the honda i test drove; told him honesty that most likely not too interested in this car with the accident, missing part, broken seat warmers...

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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thank you unique auto center !

I love Unique Auto Center. I called at 6pm to see my dream car (even though they close at 7). Cigi reassured me to come in. He made sure to wait for me (even though I came in 15 min before they closed). When I saw the car, I FELL IN LOVE ON THE SPOT. I test drove the car with my mom. I absolutely LOVE my car. I was able to get approved the same night. I was still able to walk away with my car. They gave me refreshments, had a clean office, they were funny, patient. Talked with me and answered all my questions. Spoke to my mom. T took care of me. All the guys were eager to put me in my dream car. Thank you so much you guys for making my dreams come true ! Amazing Service, Car Supply, and Business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service !

Inquired on a BMW they had advertised, was quickly contacted via text by Melissa where we spoke for a bit and she answered all my questions. I scheduled an appointment and delt with Luis the sales rep and T the finance manager who were really nice and knowledgable about the whole experience. Over all i got a great deal on my 4 series with exactly where i wanted to be at as far as monthly payment and APR :) thanks UAC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Car and a Great Deal!!!

I couldn’t be happier with the deal I got. I paid under KBB for a the car I was looking for with very low miles. Everything went smooth. I was there for less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worked with me

Overall I had a really good experience here. I was not looking forward to car shopping because I know either you don’t get the price you want and or the dealer gets too pushy and you walk out with a little regret. That was not my experience here. I worked with a salesman named Luis and he was cool. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!

Came in just to browse for a bmw i been wanting, was helped by T who was really helpful and friendly and always made me feel comfortable. Ended up leaving with the car i wanted and a really affordable payment with no pressure at all! they washed up my car right away and i was in and out within 45 min! no hassle hands down best car buying expirence ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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