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AutoNation Hyundai O'Hare

(1,333 reviews)
Visit AutoNation Hyundai O'Hare
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 837-4351 (866) 837-4351
Used (855) 218-7786 (855) 218-7786
Service (888) 479-7167 (888) 479-7167

Reviews

(1,333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Hyundai O'Hare from DealerRater.

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Awesome experience!

Great experience buying two cars here. From John K my salesperson, to the manager Johnny and the finance team. They went above and beyond to give me a straightforward, easy and transparent buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jacob, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Great service.

Great service. Staff worked hard to ensure I could test drive multiple cars and answer all of my questions. Really went above and beyond to help me understand the best financing option for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Caroline Ansani

Our salesperson, Al Pukhovich, was great with us. Buying process was quick and easy, not like the old days where they had to go back and forth to the manager 20 times. We discussed our trade, our price, our wants and we negotiated a fair price quickly. Al helped us through the whole process. Looking forward to having a relationship with this dealership for years to come. Can't wait until their new facility is renovated and completed. I love my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Caroline, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai O'Hare! Don't hesitate to call us if you ever need anything. Be safe on the road!

Always great service friendly staff reasonable prices and

Always great service friendly staff reasonable prices and professional work Great atmosphere along with a great selection of high end cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Car service

I made an appointment for a recall and to have an anti theft system installed. When I got home after looking at a copy of the report I noticed that they never installed the anti theft system. I called the service department I was told they didn?t have the anti theft system and wouldn?t have it to June I wouldn?t had made the appointment if I knew that .I not a happy camper

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Brian, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 346-0144. We hope to hear from you.

My car

Just great salesman was super and all the people did there jobs well.I was in and out quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Edmund, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Great people!

I had issues getting my down-payment for my new Elantra Hybrid, but the people there were supportive, patient, and really helped o alleviate what would have been a stressful day for me. Huge shout out to Stepan and Darren for being relatable and professional throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jordan, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai O'Hare. Don't hesitate to call us if you ever need anything. Be safe on the road!

From start to finish, the process was a refreshing change

From start to finish, the process was a refreshing change from typical auto buying experiences I've had in the past. It was trouble free and smooth and straightforward. I attribute this to our sales rep John Kraniotis being very nice and professional. The pricing was great and they handled our trade-in very smoothly. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai O'Hare and we hope to be of service again in the future.

Robert

Oil change and tire repair. Done well but took 3 hours

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Robert, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

satisfactory response, well behave staff, very quick t y

satisfactory response, well behave staff, very quick t y yby y y y y y y

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.