Reviews
Dan Johnson
Nice clean facility. Kim and everyone we dealt with were very nice and relaxed. We didn?t feel pressured at all and Kim was very helpful with answering questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dan! We take great pride in our showroom and we are happy to see you appreciated it! Kim is great! We are so happy that you enjoyed working with her!
Trade in car
Bob Scott did a great job. Like my new used car and was given a great trade in value. Did try to negotiate prices and was treated well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there P! We are so happy to hear you had a great experience here at Elkins Auto! You were a pleasure to work with and we hope to see you again in the future!
Bob Scott is #1 in our book!
This is the 2nd car that we have purchased from Elkins Chrysler Dodge and Bob Scott has always treated us terrific. He is very professional and expedites the paperwork to make the purchase as smooth and quick as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi S! Bob Scott is such a great guy! He treats us like his family as well as his customers! We appreciate loyal customers like you and hope to see you again in the future!
Dodge Ram 1500 the truck I went there to get!
Kim always does an excellent job and always helps in any way she can. I always deal with Kim and have never had a problem. She is always nice and has a big smile on her face to help however she can.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brandon! Kim is great, we agree! We are so happy to hear you enjoy working with her as much as we do! Thank you for you 5-star rating! We appreciate you!
Great buying experience
We recently purchased a Jeep Wrangler JK Unlimited at Elkins Chrysler Dodge Jeep Ram. Our salesman Gary Shoemaker was very professional and knowledgeable.We would highly recommend anyone looking to buy a new vehicle check out Elkins Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rob & Lisa! Thank you so much for the recommendation! You were a pleasure to work with! Gary and the rest of us here at Elkins Auto hope to work with you again in the future!
Cody was great
We could not have asked for a better experience at buying a new truck. Well pleased with everyone we met especially Cody Kerns. Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Charles and Doris! We appreciate you trusting us with your purchasing experience. You're going to love your new truck!
no comment
Was informed on a vehicle that was available immediately. But was not happy with the buying process not truthful. What was agreed on the sale of the vehicle was not given at the time of signing the contract very disappointed.felt they will tell you anything to make a sale was thinking on walking out on deal even though lied to I wanted the vehicle I was purchasing and still did the deal although was not given what was told very disappointed!!
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Honesty and transparency are very important to us. There's a bit more to this story than what you posted, but we're sorry your experience was not up to your expectations.
Great buying experience!
So happy with our experience at Elkins Chrysler, Dodge, Jeep Ram. This is the second vehicle we have purchased there and both times they have been very accommodating and easy to deal with. Always feel like we get a great deal on the vehicle we want. Bob Scott provided an excellent, stress-free buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you making the drive down from Green Bank! Yours is the kind of purchasing experience we strive for. We'll pass on your kind words to Bob, as well. Enjoy your vehicle!
Great purchase
MamaFox Kim was fantastic. She spent a lot of time on getting us in our favorite jeep. She paid attention to our needs and was very knowledgeable about the cars there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review! Kim is wonderful, and you're going to LOVE your new Jeep! Remember to send us pictures when you take it out on your next adventure.
Great experience
Gary Shoemaker did I great job for us on our new Ram Truck purchase. Could not be happier. He stayed late to insure everything was done and ready.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Dave! Staying late sometimes is just part of the job, and Gary said you guys were great to work with. Thank you for choosing us!