Meet DANIEL GONZALEZ

DANIEL GONZALEZ headshot
PRODUCT SPECIALIST
(2 reviews)

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Industry experience 11 years
Dealership experience 11 years

Proud father of two boys, and one furry Italian Mastiff named Leticia. Sports fan, especially Baseball, GO YANKEES! I spend my days off going dancing with my wife or taking my family to the beach.

Reviews

Great customer service and we got the deal we wanted....

September 28, 2020
By urcuyooscar on DealerRater

Great customer service and we got the deal we wanted. They made the process very enjoyable. Definitely the place to go for your new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I bought a 2017 Jetta and instead of being courteous and...

March 17, 2020
By Alberto on DealerRater

I bought a 2017 Jetta and instead of being courteous and filling the car up with gas before I left the dealership I barely got enough gas to get home, also I’ve got to ball tires on the back of the car no one bothered to tell me that also the battery was dead practically before I got home I live 100 miles away. Rick case is the worst dealership ever I would never ever recommend Rick case

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi Alberto. We appreciate that you took the time to share your thoughts. At Rick Case Volkswagen we value our customers. It is our understanding that your Product Specialist got in contact with you and addressed the issue as soon as you brought it to their attention. Your pre-owned vehicle was also filled with 3/4 tank of gas, which is regular practice for our dealership. If you have any further questions or concerns please reach out directly at simonenelzi@rickcase.com so we may further discuss this situation. Sincerely, the Rick Case VW Team