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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 11:00 AM - 7:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun 11:00 AM - 5:00 PM
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Reviews

4.4
52 lifetime reviews.
  • Really good experience

    The seller named Gus, was a really nice guy, Im satisfy with my car , and I get a good deal in warranty and the price of my car.


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    The seller named Gus, was a really nice guy, Im satisfy with my car , and I get a good deal in warranty and the price of my car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Do Not Go Here!

    The service department does not respect loyal customers. The advisor himself was a nice kid (Chandler) but the dealership as a whole is very poor...


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    The service department does not respect loyal customers. The advisor himself was a nice kid (Chandler) but the dealership as a whole is very poor. My cars been serviced here over 10 times and every time the service is worse and worse. I've actually seen them back another customers car into mine. This last time they had my car for two straight Friday's to repair a recall. Never mind you getting into the service department requires you fighting off several new car salesman. I mean it's crazy how these guys wait outside for people with broken down VW'S to show up. Like sharks in the water people so bring your repellent. The car was there all day and I was never told it would take that long. They never offered a courtesy loaner for there recall and refused to provide me with a complimentary oil change for my wasted time. Daniel the service manager offered me 10% off. Wow. That's how much they respect repeat customers. I get that offer in the mail. Do not let other people's reviews fool you. Check Googles reviews. This dealership needs to rethink its business outlook. They have managed to annoy a lot of customers. I will not be going back, I've had enough bad service.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Advertisements don't match customer service level

    I offered to buy ASAP and it was like pulling teeth to get people to talk to you via phone or email. There are clearly TOO many ppl and all have ...


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    I offered to buy ASAP and it was like pulling teeth to get people to talk to you via phone or email. There are clearly TOO many ppl and all have Manager in their title. They're not responsive or timely with communication; simple questions deserve simple answers. Onto the competition, maybe they want my money.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2013

Welcome to Rick Case VW "Worlds Largest VW Dealership"
-America's 1 & Only ALL STAR DEALER - RICK CASE AUTO GROUP - as chosen from over 17,000 privately owned dealers by Automotive News
-Only 1 Dealer - Rick Case VW gives you benefits you won't find at any other dealer in America!
- DOUBLE the Nationwide Factory Warranty to 10 Years/ 100,000 Miles with every new Volkswagen Purchase
- Discount Gas and FREE Car Washes Anytime use your Rick Case Rewards Card for Discount Gas
- Our Lowest Payment, Price and a Money-Back Guarantee. Return the Vehicle within 3 days or 300 miles, whichever occurs first, and we will give you a complete refund.

"World's Largest VW Dealership!"