Reviews
In search of excellence? - find it here!
Bought so many cars and this was beyond expectation. Every person - sales associate, sales mgr, sales support, finance and GM we completely helpful. They led us through a brand we were unfamiliar with, then found us exactly what we wanted and delivered it to our home an hour away from the dealership. Every person was a good communication and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great 30k
Easy service scheduling to convenient time & date. Finished in promised time. Came in a little less than original estimate. Courteous and friendly schedulers, repair folks & cashier.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good
good service, done faster then I thought. Dealer was clean and friendly. Close to my home. Dealer offers a ride within eight miles which is very nice to have if needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership
They got me done! The sales team was awsome. The were able to get the buying processes completed quickly. I will return soon Thanks Doug
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great sales person Randall Richman and Brad
very nice dealership with great employees and no pressure! great choice of cars to choose from,and the finance dept was very easy. Will tell people what agreat place to by a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is the place to buy your car!!!
This is the first time purchasing a car was not a hassle! Prescott Valley KIA employees are all-around great people. For example, Randall and Brad made our car buying a breeze! Jeff in finance was wonderful. Anthony went over all of the car's systems in detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
OIL CHG AND TIRE ROTATION
When they said 1.5 hours, it was just that. Came out as soon as I drove up and got the ball rolling. Pleasant and professional. Like their waiting room with tv to watch, free snacks, coffee, hot cocoa and water.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
If I could 10 I would!!!!
The service department at Prescott Valley Kia is the best very friendly and professional, Dylan my advisor is top notch and Paul Yost the service manager is the best in the business. Love going to Prescott Valley Kia for all my service needs on my 2019 Kia Sorento.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Prescott Valley KIA Service Team Is The Best!
I've always used Prescott Valley Kia to keep my Sorento in perfect shape and they have always, always been informative, timely, and professional. Their sales and service areas have recently been remodeled and are very comfortable for customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change other service
The service people are great they know how to change oil versus most shops in the area. Never had any more oil spillage on my undercarriage etc. Oil change and other services were exceptional. Return customer 1 year plus for this dealership. Would recommend it to neighbors and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase